HelpBird
HelpBird: Affordable website chat with routing, team tools, AI replies, and a 15-day trial. Ranked #48 of 94 in Live Chat Software by our editors (4.9/10); pricing: 15-day trial; best for budget-conscious website support teams.
At a glance
- Editor score4.9 / 10
- Pricing15-day trial
- Best forBudget-conscious website support teams
- Free planNo
- Paid from$3/mo
- Website chatbotYes
- Facts checked19 Sep 2026
Where it wins
- Starter costs $3/month with unlimited conversations.
- Shared inbox includes routing, assignments, notes, and SLA tracking.
- Higher plans add AI replies, analytics, webhooks, and self-hosting.
Where it doesn't
- No $0 plan is available.
- Chat channels are focused on website chat.
- AI auto-reply starts at the $29/month Pro plan.
Our verdict on HelpBird
HelpBird is a website live-chat and shared-inbox product for small businesses and support teams. A one-script widget adds live two-way chat to a website, while agents can manage conversations, route requests, use saved replies, add internal notes, review contact history, and collect CSAT ratings. It also includes a searchable Help Center inside the widget, visitor tracking, SLA targets, outbound campaigns, and proactive broadcasts. HelpBird fits teams that want core website support operations without paying for a large communications suite.
Pricing is structured across four paid monthly plans. Starter costs $3 per month for one agent seat, unlimited conversations, an agent inbox, auto-greeting, and email support. Basic costs $9 per month for up to three seats and adds saved replies, assignment, internal notes, CSAT ratings, email transcripts, custom colors, and branding removal. Pro costs $29 per month for up to 10 seats, AI auto-reply, support analytics, JWT authentication, webhooks, conversation tags, full history, and priority support. Enterprise costs $99 per month with unlimited seats, SLA and 24/7 support, custom feature requests, and a self-hosted option. A 15-day free trial is available.
Platform options include web, API, and self-hosted deployment, while listed integrations cover Slack, Zapier, Shopify, WordPress, Wix, and Squarespace. That combination supports website operators, online stores, and teams connecting chat workflows to common site or automation tools. HelpBird is a strong fit for budget-conscious teams that primarily need website chat, a shared inbox, and progressively richer support controls. Teams requiring chat channels beyond websites or a wider integration footprint should consider alternatives with broader channel coverage.
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HelpBird pricing
All 4 HelpBird plans and prices →
HelpBird fact sheet
| Free plan | No |
|---|---|
| Paid from | $3/mo |
| Website chatbot | Yes |
| Live agent chat | Yes |
| Visitor tracking | Yes |
| Chat channels | Website |
| Included agent seats | 1 agents |
| Listed integrations | Not verified |
| Free trial | 15 days |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Integrations | 6 integrations: Slack, Zapier, Shopify, WordPress, Wix, Squarespace |
| Pricing | 15-day trial (source) |
| Website | helpbird.app |
| Facts checked | 19 Sep 2026 |
HelpBird integrations
HelpBird lists 6 integrations on its own site.
- Slack
- Zapier
- Shopify
- WordPress
- Wix
- Squarespace
Alternatives to HelpBird
- IntercomA broad customer messaging suite for teams that need chat, automation, and handoff.9.4
- FreshchatA flexible Freshworks chat platform with free essentials and deeper paid routing, reporting, and security.9.2
- LiveChatA polished live-chat suite for teams that need agents, automation, and detailed reporting.9.1
See all HelpBird alternatives →
More options
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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