Best Genesys Cloud Dialer Alternatives in 2026
The top Genesys Cloud Dialer alternatives are Convoso, VICIdial and CallHub: 15 predictive dialer software our editors would look at instead of Genesys Cloud Dialer, in our ranking order.
Genesys Cloud Dialer: A mature outbound dialer with multiple dialing modes, compliance tools, analytics, and CX plans. Where it falls short: annual billing is required for the published starting price.
Switching from Genesys Cloud Dialer? For most predictive dialer software buyers the best Genesys Cloud Dialer alternative is Convoso, built for enterprise omnichannel contact centers. On a budget, Dialer360 starts at $25/user/mo, against $75/user/mo for Genesys Cloud Dialer. VICIdial has a free plan, which Genesys Cloud Dialer does not. CallHub offers the most agent limit (10 agents).
Why People Look for a Genesys Cloud Dialer Alternative
- Annual billing is required for the published starting price
- Higher-tier capabilities increase the per-user monthly cost
- Its broad CX scope may exceed the needs of simple dialer teams
- No free plan — 3 of the alternatives below have it
- Paid from $75/user/mo — Dialer360 is $25/user/mo
Quick Picks by What You Need
- Best overallConvoso9.4
Enterprise omnichannel contact centers
Visit Convoso - Lowest priceDialer3608.0
Paid plans from $25/user/mo
Visit Dialer360 - Best free optionVICIdial9.0
Has a free plan (Genesys Cloud Dialer has none)
Visit VICIdial - Most agent limitCallHub8.8
10 agents
Visit CallHub
All 15 Genesys Cloud Dialer Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forEnterprise omnichannel contact centers
- Better than Genesys Cloud Dialer:
- Editor score 9.4 vs 9.2
A broad cloud dialer and contact center platform for complex omnichannel campaigns.
9.4/10★★★★★Visit Convoso -
Best forSelf-hosted omnichannel contact centers
- Better than Genesys Cloud Dialer:
- Free plan
A free, self-hosted suite for omnichannel contact centers with predictive dialing.
9.0/10★★★★☆Visit VICIdial -
Best forAffordable multichannel campaign teams
A usage-based multichannel dialer for campaign teams that need flexible outreach workflows.
- Call recording
- Voicemail drop
- Local presence
8.8/10★★★★☆Visit CallHub -
Best forTechnical teams wanting open-source control
- Better than Genesys Cloud Dialer:
- Free plan
A broad self-hosted dialer for technical teams that need open-source control.
- Call recording
- Local presence
8.7/10★★★★☆Visit OSDial -
Best forSelf-hosted multi-tenant deployments
A broad self-hosted dialer suite for teams needing multi-tenant control and flexible campaigns.
- Call recording
- Voicemail drop
- Local presence
8.5/10★★★★☆Visit ICTBroadcast -
Best forCompliance-focused predictive dialer teams
A compliance-focused dialer with adaptive pacing, reputation controls and AI agents.
- Call recording
- Voicemail drop
- Local presence
8.4/10★★★★☆Visit DialB -
Best forBudget-conscious small dialing teams
- Better than Genesys Cloud Dialer:
- Free plan
A flexible dialer with a low entry price, broad calling modes, and limited free capacity.
- Call recording
- Voicemail drop
8.3/10★★★★☆Visit Voicent -
Best forCRM-integrated outbound call teams
A CRM-integrated dialer suite for outbound sales, telemarketing, and inbound support.
- Voicemail drop
- Local presence
8.2/10★★★★☆Visit CallTools -
Best forValue-focused CRM-connected teams
- Better than Genesys Cloud Dialer:
- Paid from: $30/user/mo vs $75/user/mo
A CRM-connected predictive dialer with broad outbound controls at a clear annual price.
- Call recording
- Local presence
8.1/10★★★★☆Visit Squaretalk -
Best forSmall teams seeking low-cost predictive dialing
- Better than Genesys Cloud Dialer:
- Paid from: $25/user/mo vs $75/user/mo
A low-cost dialer with broad calling modes, routing, recording, and reporting.
- Call recording
- Voicemail drop
- Local presence
8.0/10★★★★☆Visit Dialer360 -
Best forReal estate and CRM-heavy sales teams
A feature-rich predictive dialer for real estate and CRM-heavy sales teams.
- Call recording
- Voicemail drop
- Local presence
7.9/10★★★★☆Visit BatchDialer -
Best forHigh-volume teams needing many concurrent calls
A feature-rich predictive dialer for high-volume teams with a high entry price.
- Call recording
- Voicemail drop
- Local presence
7.8/10★★★★☆Visit Readymode -
Best forLarge-scale automated campaign operators
A broad campaign dialer for teams running automated voice and SMS outreach.
7.7/10★★★★☆Visit Newfies-Dialer -
Best forSmall teams wanting simple hosted dialing
A hosted outbound dialer with strong calling controls for small sales teams.
- Call recording
- Voicemail drop
7.6/10★★★★☆Visit Hosted Dialer -
Best forFlexible small-team predictive calling
- Better than Genesys Cloud Dialer:
- Paid from: $45/user/mo vs $75/user/mo
A flexible outbound dialer with predictive calling, CRM integrations, and compliance controls.
- Voicemail drop
- Local presence
7.5/10★★★★☆Visit PowerDialer.ai
Genesys Cloud Dialer Alternatives: Common Questions
What is the best alternative to Genesys Cloud Dialer?
Convoso: #1 in our Predictive Dialer Software ranking, with an editor score of 9.4 out of 10. A broad cloud dialer and contact center platform for complex omnichannel campaigns.
Is there a free alternative to Genesys Cloud Dialer?
Yes. VICIdial, OSDial and Voicent have a free plan or a free tier.
What is the cheapest paid alternative to Genesys Cloud Dialer?
Of the alternatives here that publish a price, Dialer360 starts lowest, at $25/user/mo.
Why do people look for Genesys Cloud Dialer alternatives?
Annual billing is required for the published starting price; Higher-tier capabilities increase the per-user monthly cost; Its broad CX scope may exceed the needs of simple dialer teams.
Which Genesys Cloud Dialer alternative has the most agent limit?
CallHub, with 10 agents.
How do I switch from Genesys Cloud Dialer?
Export your data from Genesys Cloud Dialer (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Genesys Cloud Dialer.
How to Switch from Genesys Cloud Dialer
- Export your data from Genesys Cloud Dialer (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Genesys Cloud Dialer.
Genesys Cloud Dialer vs Each Alternative
| # | Tool | Free plan | Paid from | Dialing modes | Score |
|---|---|---|---|---|---|
| 2 | Genesys Cloud Dialer | No | $75/user/mo | Predictive, progressive, preview, manual | 9.2 |
| 1 | Convoso | 9.4 | |||
| 2 | VICIdial | Yes | Free | 9.0 | |
| 3 | CallHub | No | $0.04/unit usage-based | Power Dialer, Auto Dialer, Predictive Dialer, Preview Dialer | 8.8 |
| 4 | OSDial | Yes | Free | predictive, power, manual, adaptive, broadcast | 8.7 |
| 5 | ICTBroadcast | No | $299 one-time | predictive, progressive, power, preview, manual | 8.5 |
| 6 | DialB | No | predictive, power, preview, manual | 8.4 | |
| 7 | Voicent | Yes | $75/user/mo | predictive, progressive, preview, click-to-call, alternate phone dialing | 8.3 |
| 8 | CallTools | 8.2 | |||
| 9 | Squaretalk Predictive Dialer | No | $30/user/mo | predictive, random, dynamic dialing by country and area code | 8.1 |
| 10 | Dialer360 | No | $25/user/mo | Predictive, Progressive, Manual | 8.0 |
| 11 | BatchDialer | No | $95/user/mo | predictive, preview, rapid fire | 7.9 |
| 12 | Readymode | No | $199/seat/mo | preview, power, progressive, predictive | 7.8 |
| 13 | Newfies-Dialer | No | $299/mo | 7.7 | |
| 14 | Hosted Dialer | No | $99/mo | predictive, multi-line auto-dialer, single-line auto-dialer | 7.6 |
| 15 | PowerDialer.ai | No | $45/mo | 7.5 |
Head-to-Head
- Genesys Cloud Dialer vs Convoso
- Genesys Cloud Dialer vs VICIdial
- Genesys Cloud Dialer vs CallHub
- Genesys Cloud Dialer vs OSDial
- Genesys Cloud Dialer vs ICTBroadcast
- Genesys Cloud Dialer vs DialB
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update