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CallTools

Paid#108 of 120 in Call Center SoftwareSales Dialer Software Predictive Dialer Software

CallTools: A dialing-focused call center platform with CRM, monitoring, follow-ups, and integrations. Ranked #108 of 120 in Call Center Software by our editors (3.0/10); pricing: Pricing on request; best for outbound sales teams needing dialing and CRM.

3.0/10Editor score

Visit CallTools

CallTools3.0 Visit CallTools

At a glance

Editor score
3.0 / 10
Pricing
Pricing on request
Best for
Outbound sales teams needing dialing and CRM
Facts checked
19 Sep 2026

Where it wins
- Predictive, power, and preview dialing support varied outbound workflows.
- Built-in CRM, contact history, queues, routing, and callback tools.
- Live monitoring, KPI reporting, SMS, email, and automation connectors.
Where it doesn't
- Pricing requires a sales conversation rather than published plan prices.
- Its primary focus is calling, with broader workforce features not emphasized.
- API and automation options may require technical configuration.

Our verdict on CallTools

CallTools is a cloud-based contact-center platform for sales teams, telemarketing operations, and inbound support centers. Its core workflow combines predictive, power, and preview dialing with web calling, campaign management, contact records, inbound queues, routing, callbacks, and follow-up rules. Built-in CRM and contact history help agents keep calling context in one place, while local caller-ID matching, voicemail drop, and compliance controls support outbound operations. The platform is available through the web and API, making it a fit for teams that want dialing tools connected to existing business processes.

Pricing is quote-based, so prospective buyers need to contact CallTools for commercial terms. The feature set covers both outbound and inbound work rather than limiting the platform to a single dialing mode. CRM connectivity includes Salesforce, HubSpot, Zoho, GoHighLevel, Microsoft Dynamics, and Pipedrive, while Google Sheets, Slack, Zapier, Zendesk, REST APIs, webhooks, automations, and connectors extend its fit across sales and support workflows. Teams should evaluate how much configuration they want around these connections before choosing it.

CallTools stands out for supervisory and follow-up depth around phone-based campaigns. Managers can monitor live calls with listen, whisper, and barge modes, review real-time reporting and KPI monitoring, and use automated callbacks, SMS, and email follow-ups to continue conversations beyond the initial call. That makes it a practical choice for outbound teams that need dialing flexibility, agent oversight, and CRM-linked activity. Organizations seeking a calling-centered system should shortlist it; teams primarily looking for a broader workforce-management or omnichannel suite may prefer a product built around those priorities.

Your product? Our editors can test CallTools in depth and publish a review, labelled as paid · from $149/mo →

CallTools pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices checked 19 Sep 2026.

See plans on calltools.com

CallTools fact sheet

Free plan	Not verified
Paid from	Not verified
Inbound calling	Not verified
Outbound dialer	Not verified
IVR builder	Not verified
Digital channel scope	Not verified
Workforce management	Not verified
Maximum agents	Not verified
Recording retention	Not verified
Deployment	Cloud
Platforms	Web
Integrations	10 integrations: Salesforce, HubSpot, Zoho, GoHighLevel, Microsoft Dynamics, Google Sheets …
Pricing	Pricing on request
Website	calltools.com
Facts checked	19 Sep 2026

CallTools integrations

CallTools lists 10 integrations on its own site.

Salesforce
HubSpot
Zoho
GoHighLevel
Microsoft Dynamics
Google Sheets
Slack
Zapier
Pipedrive
Zendesk

Alternatives to CallTools

See all CallTools alternatives →

Also Ranked In

CallTools is ranked in 3 of our directories.

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The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used CallTools for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.

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Featured on iTechGuides

CallTools is listed in our Call Center Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated 7 Oct 2026 · How we research and update