Fork Time Guest Records
Fork Time Guest Records: A reservation-focused guest database with detailed profiles and service history. Ranked #23 of 27 in Restaurant CRM Software by our editors (7.0/10); pricing: 14-day trial; best for restaurants needing detailed reservation guest records.
At a glance
- Editor score7.0 / 10
- Pricing14-day trial
- Best forRestaurants needing detailed reservation guest records
- Free planNo
- Paid from$99/mo
- Guest segmentationNo
- Facts checked20 Sep 2026
Where it wins
- Detailed profiles for preferences, allergies, occasions and team notes
- Booking, visit, cancellation, no-show and spend history in one record
- Updates from phone, SMS, email, WhatsApp and web chat
Where it doesn't
- No guest segmentation for targeted restaurant marketing
- Starts at $99 per location each month
- Focused on reservations rather than loyalty or campaign automation
Our verdict on Fork Time Guest Records
Fork Time Guest Records is a restaurant guest database for hosts and service teams. It connects guest records to reservations, giving staff access to contact details, preferred contact channels, booking and visit history, cancellations, no-shows, dietary needs, allergies, occasions, seating preferences, deposit history and team notes. The product is suited to restaurants that want more context before service and more consistent recognition across visits, particularly when guest information arrives through several communication channels.
Pricing is organized across three monthly plans per restaurant location. Reservations costs $99 and includes online reservations, a booking book, 400 booking-confirmation SMS messages per month, Walk-In Assist, a live waitlist, Smart Deposits, Cancellation Recovery, guest profiles and RSVPs. AI Front of House costs $199 and adds AI voice handling for answers, bookings, changes and cancellations, plus unlimited standard restaurant calls, SMS and WhatsApp messages, with concurrent calls and no call counting. AI Front of House + Orders costs $299 and adds phone ordering through CloudWaitress, PushPOS or Square, unlimited standard restaurant calls and messages, no per-cover or per-booking fees, and priority support. A 14-day free trial is available.
The strongest fit is operational guest recognition: records can receive automatic updates from phone, SMS, email, WhatsApp and web chat, and can include POS-connected visit spend history. Data import and full export support administrative control, while integrations with CloudWaitress, PushPOS, Square POS, Stripe and WhatsApp Business Platform extend its operating context. Restaurants seeking detailed reservation records should consider it; teams focused on segmentation, loyalty programs or automated email sequences should choose a broader customer-marketing system instead.
Your product? Our editors can test Fork Time Guest Records in depth and publish a review, labelled as paid · from $149/mo →
Fork Time Guest Records pricing
All 3 Fork Time Guest Records plans and prices →
Fork Time Guest Records fact sheet
| Free plan | No |
|---|---|
| Paid from | $99/mo |
| Guest profiles | Yes |
| Visit history | Yes |
| Guest segmentation | No |
| Communication channels | Email_and_sms |
| Profile capacity | Not verified |
| POS integration | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 8 integrations: CloudWaitress, PushPOS, Square POS, WhatsApp Business Platform, SMS, email … See all → |
| Pricing | 14-day trial (source) |
| Website | forktime.ai |
| Facts checked | 20 Sep 2026 |
Fork Time Guest Records integrations
Fork Time Guest Records lists 8 integrations on its own site.
- CloudWaitress
- PushPOS
- Square POS
- WhatsApp Business Platform
- SMS
- Stripe
- MCP-compatible AI clients
See all Fork Time Guest Records integrations →
Alternatives to Fork Time Guest Records
- Bloom IntelligenceA broad restaurant CRM for unified guest data, measurable campaigns, and multi-location teams.9.3
- FishbowlA deep restaurant CRM with loyalty, automation, analytics, and broad integrations.9.1
- Olo GDPA data platform for restaurant brands unifying guest intelligence across Olo-connected systems.9.0
See all Fork Time Guest Records alternatives →
Used Fork Time Guest Records? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Fork Time Guest Records for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Fork Time Guest Records is listed in our Restaurant CRM Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/fork-time-guest-records/"><img src="https://www.itechguides.com/best/badge/fork-time-guest-records.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update