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The Best Restaurant CRM Software in 2026

We researched restaurant CRM software through official websites, including pricing pages, plan tables, and product documentation. Products were ranked on their core guest relationship management capabilities, value for money, and verified features for maintaining profiles, segmentation, visit history, and personalized restaurant communications.

Our top picks

  1. Top ranked

    9.3/10

    A broad restaurant CRM for unified guest data, measurable campaigns, and multi-location teams.

  2. Runner-up

    Fishbowl#2 of 27
    9.1/10

    A deep restaurant CRM with loyalty, automation, analytics, and broad integrations.

  3. Top-ranked free plan

    Comaly#5 of 27
    8.8/10

    A free restaurant CRM for guest profiles, campaigns, reviews, and attribution.

    Free plan

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

The full ranking 27 tools, best first

27 tools
  1. Best forMulti-location teams wanting measurable campaigns

    A broad restaurant CRM for unified guest data, measurable campaigns, and multi-location teams.

    • POS integration
    9.3/10★★★★★
    Visit site
  2. Fishbowl

    Best forRestaurants needing full CRM and loyalty depth

    A deep restaurant CRM with loyalty, automation, analytics, and broad integrations.

    • POS integration
    9.1/10★★★★★
    Visit Fishbowl
  3. Olo GDP

    Best forOlo-centered restaurant brands

    A data platform for restaurant brands unifying guest intelligence across Olo-connected systems.

    • Guest segmentation
    • Guest profiles
    • Visit history
    9.0/10★★★★☆
    Visit Olo
  4. Best forEnterprise restaurant CRM and service teams

    A broad restaurant CRM for enterprise teams managing guest engagement and franchise operations.

    • Guest segmentation
    • Guest profiles
    • Visit history
    8.9/10★★★★☆
    Visit Salesforce
  5. Comaly

    Best forSmall restaurants wanting free CRM basics

    A free restaurant CRM for guest profiles, campaigns, reviews, and attribution.

    • Guest segmentation
    • Guest profiles
    • Visit history
    8.8/10★★★★☆
    Visit Comaly
  6. Best forRestaurants wanting affordable outlet-level CRM

    A broad restaurant platform combining CRM, POS, loyalty and campaigns.

    • Guest segmentation
    • Guest profiles
    • Visit history
    8.7/10★★★★☆
    Visit ClubQ
  7. Automenu

    Best forRestaurants seeking CRM plus reviews and ordering

    A broad restaurant CRM suite for marketing, guest feedback, loyalty, and online ordering.

    • POS integration
    Pricing on request Our Automenu verdict → Visit Automenu
    8.6/10★★★★☆
    Visit Automenu
  8. Best forEuropean restaurants needing multichannel automation

    A multichannel restaurant CRM with loyalty, automation, attribution, and POS integrations.

    • Guest segmentation
    • Guest profiles
    • Visit history
    8.5/10★★★★☆
    Visit Fleksa
  9. Per Diem

    Best forRestaurants wanting low-cost customer marketing

    A low-cost restaurant CRM with customer insights, targeted campaigns, and analytics.

    • Guest segmentation
    • Guest profiles
    • Visit history
    8.4/10★★★★☆
    Visit Per Diem
  10. Best forIndian restaurants needing affordable CRM

    Affordable restaurant CRM with ordering, guest data and campaigns for Indian operators.

    • Guest segmentation
    • Guest profiles
    • Visit history
    8.3/10★★★★☆
    Visit Peppar
  11. Best forRestaurants focused on campaign automation

    A focused CRM for automated, behavior-based restaurant guest campaigns.

    • Guest segmentation
    • Guest profiles
    • Visit history
    8.2/10★★★★☆
    Visit Olo
  12. Paytronix

    Best forBrands prioritizing loyalty and mobile engagement

    Paytronix combines restaurant loyalty, lifecycle campaigns, apps, payments, and reporting.

    Pricing on request Our Paytronix verdict → Visit Paytronix
    8.1/10★★★★☆
    Visit Paytronix
  13. Thanx

    Best forRestaurants needing advanced loyalty journeys

    A deep loyalty and lifecycle platform for multi-location restaurant brands.

    Pricing on request Our Thanx verdict → Visit Thanx
    8.0/10★★★★☆
    Visit Thanx
  14. Best forBrands building loyalty across digital channels

    A broad loyalty and engagement platform for multi-location restaurant brands.

    7.9/10★★★★☆
    Visit PAR Engagement
  15. Best forSmall restaurants wanting simple guest CRM

    A simple guest CRM for restaurants that want profiles, segmentation and email at £1 per cover.

    • Guest segmentation
    • Guest profiles
    • Visit history
    7.8/10★★★★☆
    Visit Make a Rezzy
  16. Best forHospitality teams needing detailed guest context

    A detailed restaurant CRM for teams that need guest context across service channels.

    • Guest segmentation
    • Guest profiles
    • Visit history
    7.7/10★★★★☆
    Visit Mise
  17. Best forRestaurants wanting loyalty and guest feedback tools

    A focused restaurant CRM for loyalty, guest feedback and personalized outreach.

    • Guest segmentation
    • Guest profiles
    • Visit history
    7.6/10★★★★☆
    Visit FortuneNext
  18. Best forBrands owning guest data and direct marketing

    A direct-marketing CRM for restaurants that want ownership of guest relationships.

    • Guest segmentation
    • Guest profiles
    • Visit history
    7.5/10★★★★☆
    Visit site
  19. Best forRestaurants combining CRM with reservations

    A broad restaurant CRM platform for operators connecting reservations, guest data and service operations.

    Pricing on request Our SevenRooms verdict → Visit SevenRooms
    7.4/10★★★★☆
    Visit SevenRooms
  20. Best forReservation-led restaurants needing guest records

    A reservation-led restaurant platform that adds CRM, POS integration, and marketing tools.

    7.3/10★★★★☆
    Visit OpenTable
  21. Zenchef

    Best forEuropean restaurants pairing CRM with reservations

    A reservation-led restaurant CRM with payments, ordering and multi-location tools.

    Pricing on request Our Zenchef verdict → Visit Zenchef
    7.2/10★★★★☆
    Visit Zenchef
  22. Tableo

    Best forSmall restaurants wanting free reservation CRM

    A reservation-focused CRM with a free entry plan and broad booking channels.

    7.1/10★★★★☆
    Visit Tableo
  23. Best forRestaurants needing detailed reservation guest records

    A reservation-focused guest database with detailed profiles and service history.

    • Guest profiles
    • Visit history
    • POS integration
    7.0/10★★★★☆
    Visit Fork Time
  24. ChefDesk

    Best forRestaurants prioritizing operations over CRM

    A strong operations platform for restaurants, with CRM features that are not its main focus.

    Pricing on request · 30-day trial Our ChefDesk verdict → Visit ChefDesk
    6.9/10★★★☆☆
    Visit ChefDesk
  25. Servyn

    Best forIndian restaurants needing basic table operations

    A practical restaurant POS for table operations, billing, QR ordering, and offline work.

    90-day trial Our Servyn verdict → Visit Servyn
    6.8/10★★★☆☆
    Visit Servyn
  26. Toast

    Best forRestaurants needing broad operations with basic value

    A broad restaurant operations suite with basic CRM capabilities and a free entry plan.

    6.7/10★★★☆☆
    Visit Toast
  27. Best forBudget-conscious restaurants needing ordering tools

    A €29 monthly ordering and restaurant operations platform with a basic guest CRM.

    6.6/10★★★☆☆
    Visit OutOrdering

No tools match those filters.

Compare at a glance

#ToolFree planPaid fromScore
1Bloom IntelligenceNo$95/site/mo9.3
2FishbowlNo$150/site/mo9.1
3Olo GDP9.0
4Salesforce for Restaurants8.9
5ComalyYesFree8.8
6ClubQ Restaurant CRMNo$99/site/mo8.7
7AutomenuNo8.6
8Fleksa Marketing AutomationNo€99/mo8.5
9Per DiemNo$49/site/mo8.4
10Peppar Restaurant CRMNo₹599/mo8.3
11Wisely Marketing Automation8.2
12Paytronix8.1
13Thanx8.0
14PAR Engagement7.9
15Make a Rezzy Guest CRMYes£1/unit usage-based7.8
16Mise Guest CRMNo$99/site/mo7.7
17FortuneNext Guest Engagement7.6
18Restaurant Platforms Guest CRMCA$349/site/mo7.5
19SevenRoomsNo7.4
20OpenTable GuestCenterNo7.3
21Zenchef7.2
22TableoYes7.1
23Fork Time Guest RecordsNo$99/mo7.0
24ChefDeskNo6.9
25ServynNo₹200/mo6.8
26ToastNo6.7
27OutOrderingNo€29/mo6.6

Head-to-head All 27 comparisons →

Explore other topics All topics →

How we rank restaurant CRM software

Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update