Flossly CRM
Flossly CRM: A dental lead-management CRM with cross-channel capture, automated follow-up and PMS sync. Ranked #18 of 36 in Dental CRM Software by our editors (6.0/10); pricing: Free plan · paid from £189/mo; best for marketing teams managing dental lead journeys.
At a glance
- Editor score6.0 / 10
- PricingFree plan · paid from £189/mo
- Best forMarketing teams managing dental lead journeys
- Free planYes
- Lead managementYes
- Facts checked29 Sep 2026
Where it wins
- Captures enquiries from ads, messaging channels, forms and walk-ins
- Automates nurture, reminders, treatment follow-ups and review requests
- Tracks lead sources, pipeline stages and booking conversion
Where it doesn't
- FlosslyCRM starts at £189 per month
- FlosslyCRM includes 200 SMS messages monthly; higher-volume needs may require another plan
- PMS synchronisation is limited to supported systems
Our verdict on Flossly CRM
Flossly CRM brings dental patient enquiries into a shared lead-management workflow, from initial contact through treatment and review. It is aimed at dental practices and marketing teams that need to track prospective patients across channels and coordinate follow-up. Enquiries can come from Meta ads, Instagram DMs, Facebook Messenger, website forms, WhatsApp, Google Ads and walk-ins. The CRM tracks lead source, status, contact history and pipeline stage, then presents the patient journey in one view. This breadth makes it relevant to teams handling more than one enquiry channel, rather than practices looking only for a basic contact list.
The published plans show a free-forever FlosslyLite tier and FlosslyCRM at £189 per month, billed monthly. FlosslyCRM includes lead capture and follow-up plus 200 SMS messages per month. FlosslyPro adds 500 SMS messages, VOIP telephony integration, Chrysalis Finance eligibility checks and Dojo payment links; its price is not stated here. Agency Partner offers custom SMS allocation. The paid tiers therefore matter most for practices that need specified message volumes or the Pro integrations, while a team assessing the core workflow can start with Lite. The listed starting price is for FlosslyCRM.
Its standout strength is the connected follow-up and reporting workflow: nurture sequences, reminders, treatment follow-ups, review requests and promotions can be automated, with WhatsApp and email messaging included. Reports cover leads by channel, response times, booking conversion, treatment values and team performance. Converted leads synchronise with supported practice management systems, including Aerona, Dentally and System4Dentist. That supports a journey from acquisition to practice records, but practices should check that their system is supported. Flossly is a web-based cloud product, and its listed support channel is documentation. Choose it if cross-channel dental lead tracking and automated nurture are priorities; consider another approach if you need an unsupported PMS or a CRM without recurring plan costs.
Flossly CRM pricing
All 4 Flossly CRM plans and prices →
Flossly CRM fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Lead management | Yes |
| Recall automation | Not verified |
| Two-way texting | Not verified |
| Multi-location support | Yes |
| Campaign segmentation | Not verified |
| API access | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: Aerona, Dentally, System4Dentist, Meta, WhatsApp, Google Ads See all → |
| Pricing | Free plan · paid from £189/mo (source) |
| Website | flossly.ai |
| Facts checked | 29 Sep 2026 |
Flossly CRM integrations
Flossly CRM lists 6 integrations on its own site.
- Aerona
- Dentally
- System4Dentist
- Meta
- Google Ads
See all Flossly CRM integrations →
Alternatives to Flossly CRM
- SolutionreachA broad patient engagement platform for practices coordinating reminders, texting, and scheduling.8.6
- IntiveoAutomates dental outreach, with higher tiers for specialty and multi-location workflows.8.5
- NexHealthA front-office platform for practices that want booking, intake and payments in sync.7.7
See all Flossly CRM alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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