CityOps
CityOps: A broad public-works suite for larger agencies, priced for substantial operational teams. Ranked #6 of 14 in Public Works Software by our editors (7.6/10); pricing: Paid; best for larger teams prioritizing requests, GIS, and inventory.
At a glance
- Editor score7.6 / 10
- PricingPaid
- Best forLarger teams prioritizing requests, GIS, and inventory
- Free planNo
- Paid from$4,160/mo
- Work order managementYes
- Founded2020 · San Francisco, California, USA
- Facts checked24 Sep 2026
Where it wins
- Combines requests, work orders, GIS assets, maintenance and inspections
- Supports mobile field completion with labor, parts and photo capture
- Connects with Salesforce, SAP, Oracle, ArcGIS, BigQuery and Looker
Where it doesn't
- Starts at $4,160 per month before staff user add-ons
- No free plan is offered
- Deployment is listed for web and Android
Our verdict on CityOps
CityOps is a cloud operations management platform for public works and parks agencies. It brings citizen and internal request intake, triage, work-order scheduling, crew assignment, GIS asset records, preventive maintenance, inspections, inventory, dashboards and reporting into one system. Administrative staff work in a console, field crews complete assignments through a mobile app, and residents submit requests through a public portal. The published company fit is mid-market and enterprise, making CityOps most relevant to larger teams coordinating multiple operational functions.
The CityOps full feature set costs $4,160 per month and includes all CityOps modules for the agency. A Staff user add-on costs $50 per staff user per month. There is no free plan. Its ecosystem covers Salesforce, SAP, Oracle, Odoo, IFS, Epicor, Workday, Esri ArcGIS (AGOL), Google BigQuery and Looker, supporting exchanges with enterprise systems, GIS and analytics tools. Web and Android deployment, plus email and phone support, give agencies standard access routes, while role-based access and audit trails support administrative oversight.
The strongest case for CityOps is breadth: GIS condition ratings and work history sit alongside preventive-maintenance schedules that automatically generate work orders, multi-warehouse inventory with reorder points, inspections, mobile completion and the embedded Cici AI assistant for questions about work, assets and inventory. That scope suits agencies wanting one operational workspace rather than separate systems for requests, assets and field activity. The trade-off is cost structure: the substantial monthly starting price and per-staff fee make it difficult to justify for small departments or limited deployments. Organizations seeking a free tier, a lower entry price or a platform beyond web and Android should evaluate alternatives.
Your product? Our editors can test CityOps in depth and publish a review, labelled as paid · from $149/mo →
CityOps pricing
All 2 CityOps plans and prices →
CityOps fact sheet
| Free plan | No |
|---|---|
| Paid from | $4,160/mo |
| Work order management | Yes |
| Asset management | Yes |
| Permits and inspections | Yes |
| GIS mapping | Yes |
| Citizen request portal | Yes |
| Mobile field app | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, Android |
| Support | Email, Phone |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 10 integrations: Salesforce, SAP, Oracle, Odoo, IFS, Epicor … |
| Pricing | Paid (source) |
| Website | citydata.ai |
| Facts checked | 24 Sep 2026 |
CityOps integrations
CityOps lists 10 integrations on its own site.
- Salesforce
- SAP
- Oracle
- Odoo
- IFS
- Epicor
- Workday
- Esri ArcGIS (AGOL)
- Google BigQuery
- Looker
Alternatives to CityOps
- OpenGov Asset Management for Public WorksPublic works asset, field, GIS, and capital planning in one system.8.8
- FMXA broad maintenance toolkit for teams that can work with quote-based pricing.8.5
- eWorkOrdersA maintenance-focused CMMS with mobile work orders, PM scheduling, and asset tracking.7.8
See all CityOps alternatives →
CityOps vs the competition
- CityOps vs OpenGov Asset Management for Public Works
- CityOps vs FMX
- CityOps vs eWorkOrders
- CityOps vs Cityworks Maintenance Management
- CityOps vs gWorks Operations
- CityOps vs MESH
Compare CityOps with any tool side by side →
Also Ranked In
CityOps is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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