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Head-to-head · Public Works Software

Cityworks Maintenance Management vs CityOps

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Cityworks Maintenance Management #4 in Public Works Software 7.8/10 Pricing on request ✓ 5 of 6 features Contact Cityworks
CityOps #6 in Public Works Software 7.6/10 Paid ✓ 6 of 6 features Visit CityOps

Cityworks Maintenance Management leads on 0 checks, CityOps on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCityworks Maintenance Management · 7.8/10
  • Most featuresCityOps · 6 of 6

Cityworks Maintenance Management scores higher on our rubric for public works software: 7.8 against 7.6 out of 10; our editors rank them #4 and #6.

Cityworks Maintenance Management is the better fit for GIS-centered public-asset and maintenance management. CityOps is the better fit for larger teams prioritizing requests, GIS, and inventory.

  • Cityworks Maintenance Management fits best

    GIS-centered public-asset and maintenance management

  • CityOps fits best

    Larger teams prioritizing requests, GIS, and inventory

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Side by side

Feature Cityworks Maintenance Management 7.8/10 Visit ↗ CityOps 7.6/10 Visit ↗
At a glance
Editor score 7.8 7.6
Ranking #4 in Public Works Software #6 in Public Works Software
Best for GIS-centered public-asset and maintenance management Larger teams prioritizing requests, GIS, and inventory
Pricing model Paid Paid
Starting price Pricing on request $4,160/mo
Free plan Not checked yet —
Free trial — —
Deployment Cloud, Self-hosted, Mobile Cloud, Mobile
Platforms Web, Windows, iOS, Android Web, Android
Support Phone, Live chat, Docs Email, Phone
Integrations 3 integrations 10 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Cityworks Maintenance Management 5/6 · CityOps 6/6
Work order management ✓ ✓
Asset management ✓ ✓
Permits and inspections ✓ ✓
GIS mapping ✓ ✓
Citizen request portal Not checked yet ✓ (best)
Mobile field app ✓ ✓
Our review
Pros
  • Tracks asset locations, service history, valuation and repair accounting.
  • Links service requests with locations, work orders and inspections.
  • Offline map packages support field access and synchronization.
  • Combines requests, work orders, GIS assets, maintenance and inspections
  • Supports mobile field completion with labor, parts and photo capture
  • Connects with Salesforce, SAP, Oracle, ArcGIS, BigQuery and Looker
Cons
  • Pricing requires contacting sales.
  • GIS and ArcGIS integrations are central to the product’s fit.
  • Permit and inspection workflows may exceed the needs of teams focused only on maintenance.
  • Starts at $4,160 per month before staff user add-ons
  • No free plan is offered
  • Deployment is listed for web and Android
Our verdict

Cityworks Maintenance Management is a computerized maintenance management system for municipal agencies responsible for community infrastructure. Its GIS-centered approach connects public-asset inventories and location tracking with…

Read the review →

CityOps is a cloud operations management platform for public works and parks agencies. It brings citizen and internal request intake, triage, work-order scheduling, crew assignment, GIS asset records, preventive maintenance, inspections,…

Read the review →
  1. Cityworks Maintenance ManagementPublic Works Software 7.8Pricing on request
  2. CityOpsPublic Works Software 7.6Paid

Strengths and trade-offs

  • Cityworks Maintenance Management — where it wins

    • Tracks asset locations, service history, valuation and repair accounting.
    • Links service requests with locations, work orders and inspections.
    • Offline map packages support field access and synchronization.

    Where it doesn't

    • Pricing requires contacting sales.
    • GIS and ArcGIS integrations are central to the product’s fit.
    • Permit and inspection workflows may exceed the needs of teams focused only on maintenance.

  • CityOps — where it wins

    • Combines requests, work orders, GIS assets, maintenance and inspections
    • Supports mobile field completion with labor, parts and photo capture
    • Connects with Salesforce, SAP, Oracle, ArcGIS, BigQuery and Looker

    Where it doesn't

    • Starts at $4,160 per month before staff user add-ons
    • No free plan is offered
    • Deployment is listed for web and Android
  • Cityworks Maintenance Management7.8/10 · Pricing on request

    GIS-centered tools connect public assets, work orders, permits and inspections.

    Contact CityworksFull verdict →
  • CityOps7.6/10 · Paid

    A broad public-works suite for larger agencies, priced for substantial operational teams.

    Visit CityOpsFull verdict →

More comparisons

All public works software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update