Channels
Channels: An affordable calling platform with broad access options, but limited proof of sales-dialer depth. Ranked #21 of 31 in Sales Dialer Software by our editors (7.1/10); pricing: Free plan · 7-day trial; best for small teams wanting inexpensive calling.
At a glance
- Editor score7.1 / 10
- PricingFree plan · 7-day trial
- Best forSmall teams wanting inexpensive calling
- Free planYes
- Paid from$24/mo
- Facts checked19 Sep 2026
Where it wins
- Free plan plus a 7-day trial
- Web, mobile, Chrome extension, API, and web widget access
- Voicemail drop, SMS, IVR, recording, and live call listening
Where it doesn't
- Core power or predictive dialing is not verified
- Free-plan limits are not specified
- Advanced pricing rises to $62 monthly when billed annually
Our verdict on Channels
Channels is a cloud-based business phone system for online businesses and customer-support teams. It combines browser and mobile calling with customer recognition, virtual phone numbers, IVR, SMS, call recording, voicemail drop, and business-software integrations. Teams can call through a Chrome extension, use iOS and Android applications, add a web call widget, or connect through an API and webhooks. It is best suited to small teams that need accessible calling tools rather than a clearly established power-dialing workflow.
Pricing offers a free plan and a 7-day trial before customers choose a free or paid option. The Plus plan costs $29 per month with monthly billing or $24 per month with annual billing, and includes 5,000 web calls, 3 users, 30 days of call history, 30 days of recording storage, outbound calls, and IVR. Advanced costs $75 per month monthly or $62 per month annually, with unlimited web calls, 5 users, 365 days of call history, 365 days of recording storage, outbound calls, and IVR. The paid tiers therefore mainly expand calling volume, included users, and retention periods.
Channels fits teams working across a mixed software and device environment. Integrations include Shopify, Pipedrive, Magento, Integromat, HubSpot, and Zendesk, while international, local, toll-free, vanity, and 800 numbers support varied calling needs. Customer recognition and information display can add context during conversations, and voicemail drop can speed repeated outreach. However, the product’s sales-dialer fit is less certain because core power or predictive dialing is not verified. Choose Channels for affordable, multi-channel business calling with customer context; consider an alternative when high-volume automated dialing is central to the workflow.
Your product? Our editors can test Channels in depth and publish a review, labelled as paid · from $149/mo →
Channels pricing
All 2 Channels plans and prices →
Channels fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $24/mo |
| Power dialer | Not verified |
| Predictive dialer | Not verified |
| Voicemail drop | Yes |
| Call queue | Not verified |
| Local presence | Not verified |
| Parallel lines | Not verified |
| Free trial | 7 days |
| Deployment | Cloud, Mobile, Browser extension |
| Platforms | Web, iOS, Android, Chrome extension |
| Integrations | 6 integrations: Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk |
| Pricing | Free plan · 7-day trial (source) |
| Website | channels.app |
| Facts checked | 19 Sep 2026 |
Channels integrations
Channels lists 6 integrations on its own site.
- Shopify
- Pipedrive
- Magento
- Integromat
- HubSpot
- Zendesk
Alternatives to Channels
- JustCall Sales DialerA broad sales dialer suite for teams that need automation, coaching, and CRM sync.9.4
- DialerBeeA feature-rich dialer for contact centers that need multiple dialing modes and supervision.9.2
- KixieA sales dialer combining PowerDialer modes, SMS, CRM sync, cadences, and coaching.9.0
See all Channels alternatives →
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The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Channels for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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