ChangeGear
ChangeGear: A structured change-management module for teams coordinating approvals, impact, and schedules. Ranked #29 of 41 in IT Change Management Software by our editors (5.9/10); pricing: Pricing on request; best for mid-market teams coordinating planned IT changes.
At a glance
- Editor score5.9 / 10
- PricingPricing on request
- Best forMid-market teams coordinating planned IT changes
- Risk assessmentYes
- Facts checked23 Sep 2026
Where it wins
- Configurable workflows support review, approval, escalation, and closure.
- Risk assessment and resource-impact planning help structure RFC reviews.
- Calendar features show change windows, blackout periods, and scheduled changes.
Where it doesn't
- Calendar planning features depend on edition, permissions, and license.
- Pricing requires contacting sales.
- Module access and features vary by role, permissions, licensing, and edition.
Our verdict on ChangeGear
ChangeGear is SunView Software’s IT service management platform, with a web-based change-management module for teams that need a defined process for requests for change (RFCs). Staff can create, submit, review, approve, implement, and close requests, while end users can submit requests through a browser-accessible self-service portal. Its stated fit includes mid-market and enterprise organizations, and deployment options include cloud and self-hosted. The broader platform also includes incident, problem, service request, knowledge base, reporting, and CMDB modules.
The change workflow is the central strength for teams coordinating multiple planned changes. Configurable lifecycles cover review and approval, with options to request information or escalate requests. Teams can assess risk and resource impact, plan dates, duration, effort, and analysis requirements, and manage configuration items and dependencies in a CMDB. Those capabilities suit organizations that want change decisions and implementation planning handled within a structured process rather than relying only on a shared calendar or informal approvals.
Calendar planning adds visibility into change windows, blackout periods, and scheduled changes, but these are documented as Advanced Change Management features; availability can depend on edition, permissions, and licensing. ChangeGear is available on web and Windows, and supports cloud or self-hosted deployment. Pricing is contact-sales, so buyers should discuss the appropriate edition and licensing alongside the required planning features. Teams looking for lifecycle control, impact assessment, and scheduling in one service-management platform should consider it; organizations seeking a simple standalone calendar or transparent published pricing may prefer to compare alternatives.
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ChangeGear pricing
ChangeGear fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Risk assessment | Yes |
| Approval workflows | Yes |
| Change calendar | Yes |
| Emergency changes | Not verified |
| Change audit trail | Not verified |
| CMDB linking | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, Windows |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request |
| Website | sunviewsoftware.com |
| Facts checked | 23 Sep 2026 |
Alternatives to ChangeGear
- OpenText Service ManagerA change-focused ITSM tool for enterprises that need approval paths, risk checks, and scheduling visibility.9.1
- ManageEngine ServiceDesk PlusA broad ITSM suite with free entry, strong asset coverage, and change management in Enterprise.8.7
- FreshserviceBroad IT service management with change workflows, automation, assets, and self-service.8.6
See all ChangeGear alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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