AES-CRM
AES-CRM: A clinic CRM pairing AI-led enquiry handling with patient pipelines and workflow automation. Ranked #14 of 36 in Dental CRM Software by our editors (6.2/10); pricing: Pricing on request · 14-day trial; best for dental practices managing enquiries and patient journeys.
At a glance
- Editor score6.2 / 10
- PricingPricing on request · 14-day trial
- Best forDental practices managing enquiries and patient journeys
- Free planNo
- Lead managementYes
- Facts checked29 Sep 2026
Where it wins
- AI receptionist can qualify visitor intent and book appointments.
- Patient pipelines, records and interaction history are centralized.
- Consent versioning, signatures and audit trails support record keeping.
Where it doesn't
- Pricing requires contacting sales.
- Available as a cloud service on web platforms only.
- Designed for dental and aesthetic clinics, not general-purpose CRM needs.
Our verdict on AES-CRM
AES-CRM combines patient relationship management, enquiry handling and workflow automation for dental and aesthetic practices. Its AI receptionist engages website visitors, qualifies their intent and can book appointments, while visual drag-and-drop pipelines help staff track patient journeys. Centralized profiles bring treatment records and interaction history together, making the product relevant to practices that want reception and patient follow-up workflows in one system.
The feature set extends beyond contact tracking. Practices can automate appointment reminders, collect deposits and send post-treatment follow-ups. Consent management includes version control and patient signatures, and audit trails record data access and activity. The service is cloud-hosted in UK data centres, with GDPR and ISO 27001 listed among its compliance credentials, alongside two-factor authentication. These controls and workflows may suit clinics handling consent records and patient communications, though they do not replace a practice’s own assessment of its obligations.
AES-CRM connects with dental practice-management systems including Dentally, Software of Excellence, Exact (Henry Schein) and Aerona, plus advertising, messaging and payment tools such as Google Ads, Meta Lead Ads, TikTok Ads, WhatsApp Business, Twilio SMS, Mailchimp and Stripe. A REST API is available for custom enterprise integrations. The vendor offers a 14-day trial without requiring a credit card; paid pricing is contact-sales. It fits small and mid-market clinics looking to coordinate reception and pipeline workflows across these systems. Practices seeking a general-purpose CRM or a published fixed-price plan may prefer another option.
AES-CRM pricing
AES-CRM fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Lead management | Yes |
| Recall automation | Not verified |
| Two-way texting | Not verified |
| Multi-location support | Not verified |
| Campaign segmentation | Not verified |
| API access | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR, ISO 27001, 2FA |
| Support | Email, Phone |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 11 integrations: Dentally, Software of Excellence, Exact (Henry Schein), Aerona, Meta Lead Ads, Google Ads … See all → |
| Pricing | Pricing on request · 14-day trial (source) |
| Website | aescrm.com |
| Facts checked | 29 Sep 2026 |
AES-CRM integrations
AES-CRM lists 11 integrations on its own site.
- Dentally
- Software of Excellence
- Exact (Henry Schein)
- Aerona
- Meta Lead Ads
- Google Ads
- TikTok Ads
- WhatsApp Business
- Twilio SMS
- Mailchimp
- Stripe
See all AES-CRM integrations →
Alternatives to AES-CRM
- SolutionreachA broad patient engagement platform for practices coordinating reminders, texting, and scheduling.8.6
- IntiveoAutomates dental outreach, with higher tiers for specialty and multi-location workflows.8.5
- NexHealthA front-office platform for practices that want booking, intake and payments in sync.7.7
See all AES-CRM alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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