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An applicant tracking system (ATS) can extract details from your resume and place them into structured fields used for an application, recruiter review, search, and applicant management. That does not mean every ATS automatically scores or rejects every resume: what gets parsed and what recruiters see depends on the software, the employer’s setup, and the hiring workflow.

Will an ATS read my resume?

Often, an ATS uses resume parsing to identify information such as contact details, education, skills, and work history, then place it in candidate or application fields. The exact fields vary. Workday describes parsing as a way to populate fields in recruiter workflows, while Roche describes extracting and storing information so it can be categorized, searched, and used to help candidates fill in an application.

Parsing is not necessarily a complete or exact copy of your resume. Workday notes that results can vary with resume format and word order. In Workday’s documented workflow, configured hidden fields, languages, and skills are not auto-filled. Employers may also configure their systems so that not every field a parser can identify is accepted into the candidate record; Northeastern University’s roadmap describes this as dependent on the customer’s system setup.

Relevant product details: Workday resume-parsing documentation, Roche’s resume parsing FAQ, and Northeastern University’s roadmap.

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What does a recruiter see after I upload a resume?

Depending on the employer’s ATS and workflow, recruiters may see structured profile fields alongside the original resume attachment and your answers to application questions. The fields help organize, search, and manage applicants; they do not necessarily replace the document you submitted.

For example, Greenhouse tells recruiting users to verify information entered from a parsed resume and notes that employers may require additional fields. Roche says recruiters or managers may search parsed data and review each applicant and their attached CV. Lever’s documented Fast Resume Review workflow presents resumes and application-question answers for recruiters to review and lets the team advance or archive applicants. These are examples of particular products, not a standard screen shared by every employer.

See the vendors’ workflow descriptions: Greenhouse recruiter instructions, Roche’s resume parsing FAQ, and Lever applicant pipeline documentation.

Can a resume parser miss or misplace experience?

Yes. A parser may extract only part of a resume, put information in the wrong field, or fail to populate fields. Greenhouse lists several possible parsing problems:

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  • Complex tables, columns, headers, or footers
  • Contact details placed in headers or text boxes
  • Graphics, photos, logos, or word art
  • Image-only resumes, such as scans without selectable text
  • Unclear or inconsistent section headings
  • Unusual letter spacing

In the Greenhouse workflow described in its troubleshooting article, an unsuccessful parse can leave the resume attached while fields remain blank, requiring manual entry. That article documents a 2.5 MB parsing limit for that workflow; it is not a universal ATS file-size limit.

To make the content easier to extract, keep your name and contact details in the main document body, use familiar section headings such as “Experience” and “Education,” and choose a simple, readable layout. Roche recommends avoiding tables, text boxes, logos, graphics, and columns. No layout can guarantee identical results across all systems, so review any autofilled fields and correct them if the application allows.

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Sources: Greenhouse parse troubleshooting, Roche’s resume parsing FAQ, and Greenhouse’s MyGreenhouse candidate FAQ.

Should I submit a PDF or DOCX?

There is no universal best format; follow the application’s file instructions. Support differs by product and workflow:

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Source and workflow Documented format guidance Limit or qualification
Greenhouse candidate uploads Accepts DOC, DOCX, PDF, RTF, and TXT The support article lists a 100 MB upload limit; that is an upload limit, not a general parsing limit. Source
Greenhouse MyGreenhouse Quick Apply Recommends PDF for best results in this particular workflow If an upload fails, the FAQ suggests re-saving as PDF and reducing file size. Source
Roche candidate guidance Says PDF often preserves visual layout and recommends DOCX for ATS parsing This is Roche’s guidance, not a rule for every ATS. Source

When possible, use a text-based document rather than a scan. If the application shows fields filled from your resume, check them before submitting.

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What can recruiters search for?

Recruiters may search parsed candidate information using terms relevant to a role. Roche gives skills, qualifications, experience, and other job-related qualities as examples, including majors for entry-level positions and programming languages for technical work.

Describe your relevant experience with accurate language that matches the role’s terminology, and support your claims with concrete details. Repeating keywords or hiding them in a document is not a substitute for relevant experience and does not guarantee that a recruiter will find or select your application.

Does an ATS automatically reject resumes?

It is not accurate to say that every ATS automatically rejects resumes. In Greenhouse’s documented example, employers choose whether to enable Talent Matching for a job, and that assistive AI feature does not automatically advance or reject candidates; recruiters and hiring managers remain responsible for decisions in that feature. Lever’s documented workflow likewise shows recruiters reviewing resumes and application answers before choosing to advance or archive applicants.

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These examples do not establish how every employer configures every ATS. A particular employer may use different tools, settings, or decision processes. Greenhouse’s candidate FAQ and Lever’s applicant pipeline documentation describe the specific workflows above.

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