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Head-to-head · Video Conferencing Software

Zoom Workplace vs Dialpad Meetings

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Zoom Workplace #1 in Video Conferencing Software 9.4/10 Free plan Free plan✓ 3 of 3 features Visit Zoom Workplace
Dialpad Meetings #14 in Video Conferencing Software 8.0/10 Free plan Free plan✓ 2 of 3 features Try Dialpad Meetings

Zoom Workplace leads on 1 check, Dialpad Meetings on 1, and 4 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoom Workplace · 9.4/10
  • Free planboth
  • Most featuresZoom Workplace · 3 of 3

Zoom Workplace scores higher on our rubric for video conferencing software: 9.4 against 8.0 out of 10; our editors rank them #1 and #14.

Dialpad Meetings leads on max participants: 1500 participants versus 300 participants. Zoom Workplace leads on meeting duration limit: 1800 minutes versus 300 minutes.

Zoom Workplace is the better fit for full-featured general conferencing. Dialpad Meetings is the better fit for AI-assisted meetings and large events.

  • Zoom Workplace fits best

    Full-featured general conferencing

  • Dialpad Meetings fits best

    AI-assisted meetings and large events

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Zoom Workplace 9.4/10 Visit ↗ Dialpad Meetings 8.0/10 Visit ↗
At a glance
Editor score 9.4 8.0
Ranking #1 in Video Conferencing Software #14 in Video Conferencing Software
Best for Full-featured general conferencing AI-assisted meetings and large events
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Desktop, Mobile, Browser extension Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android, Chrome extension Web, Windows, macOS, Android
Support Live chat, Phone, Docs Docs
Integrations 10 integrations 7 integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Zoom Workplace 3/3 · Dialpad Meetings 2/3
Meeting recording ✓ ✓
Breakout rooms ✓ (best) Not checked yet
Screen sharing ✓ ✓
Specs
Max participants 300 participants 1500 participants (best)
Meeting duration limit 1800 minutes (best) 300 minutes
Supported platforms web, windows, macos, linux, ios, android, chrome_extension, api web, windows, macos, android
Key integrations Microsoft, ServiceNow, Google, Oracle, Salesforce, Atlassian, Google Calendar, Zapier, Zendesk, Outlook Salesforce, Slack, Google Calendar, Microsoft Teams, Outlook, Intercom, Miro
Our review
Pros
  • Free plan supports up to 100 participants per meeting
  • Combines meetings with chat, mail, calendar, docs, and tasks
  • Supports recording, breakout rooms, screen sharing, and AI notes
  • Live transcription, summaries, action items, and post-meeting recaps
  • Integrations with calendars, CRM, collaboration, and support tools
  • Large Meetings add-on supports up to 1,500 participants
Cons
  • Basic meetings are limited to 40 minutes
  • Business and Enterprise capabilities require higher-tier plans
  • Enterprise plans and custom configurations go through Zoom sales
  • Business conferences are capped at 100 participants without the add-on
  • The free plan has fewer listed administration and AI capabilities
  • Breakout-room functionality is not described
Our verdict

Zoom Workplace is an all-in-one collaboration platform for individuals, teams, and organizations. Its core offering combines video meetings with Zoom Chat, Mail, Calendar, Docs, Whiteboard, Clips, Tasks, Notes, and AI Companion features.…

Read the review →

Dialpad Meetings is a video and audio conferencing service for businesses and distributed teams. Meetings can start in a browser or Dialpad app, with support for external guests, screen sharing, in-meeting chat, recording, transcripts, and…

Read the review →
  1. Zoom WorkplaceVideo Conferencing Software 9.4Free plan
  2. Dialpad MeetingsVideo Conferencing Software 8.0Free plan

Strengths and trade-offs

  • Zoom Workplace — where it wins

    • Free plan supports up to 100 participants per meeting
    • Combines meetings with chat, mail, calendar, docs, and tasks
    • Supports recording, breakout rooms, screen sharing, and AI notes

    Where it doesn't

    • Basic meetings are limited to 40 minutes
    • Business and Enterprise capabilities require higher-tier plans
    • Enterprise plans and custom configurations go through Zoom sales

  • Dialpad Meetings — where it wins

    • Live transcription, summaries, action items, and post-meeting recaps
    • Integrations with calendars, CRM, collaboration, and support tools
    • Large Meetings add-on supports up to 1,500 participants

    Where it doesn't

    • Business conferences are capped at 100 participants without the add-on
    • The free plan has fewer listed administration and AI capabilities
    • Breakout-room functionality is not described

More comparisons

All video conferencing software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update