Zoho SalesIQ vs Front

Zoho SalesIQ8.7Visit Front8.4Visit

Higher score Zoho SalesIQ #4 in Conversational Support Software 8.7/10 Free plan · 15-day trial Free planFree trial✓ 0 of 3 features Visit Zoho SalesIQ

vs

Front #6 in Conversational Support Software 8.4/10 14-day trial Free trial✓ 0 of 3 features Visit Front

• Zoho SalesIQ fits best

  Zoho-centric support teams

• Front fits best

  Structured shared-inbox support teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	Zoho SalesIQ 8.7/10 Visit ↗	Front 8.4/10 Visit ↗
At a glance
Editor score	8.7	8.4
Ranking	#4 in Conversational Support Software	#6 in Conversational Support Software
Best for	Zoho-centric support teams	Structured shared-inbox support teams
Pricing model	Free plan + paid	Paid
Starting price	—	$25/seat/mo
Free plan	✓ (best)	—
Free trial	15 days	14 days
Free trial length	15 days · no card needed	14 days · no card needed
Deployment	Cloud, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Email, Phone, Live chat, Community, Docs	Email, Live chat, Tickets, Community, Docs
Compliance	SOC 2, ISO 27001, GDPR, HIPAA	SOC 2, ISO 27001, GDPR, SSO/SAML, 2FA
Integrations	20 integrations	130+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Zoho SalesIQ 0/3 · Front 0/3
Shared inbox tools	Not checked yet	Not checked yet
Conversation routing	Not checked yet	Not checked yet
Mobile apps	Not checked yet	Not checked yet
Specs
Messaging channels	Not checked yet	Not checked yet
Automation	Not checked yet	Not checked yet
Listed integrations	Not checked yet	Not checked yet
Our review
Pros	Tracks visitor activity and supports lead scoring and proactive chat. Combines human-agent chat with codeless and programmable bots. Connects with Zoho apps, other business tools, and messaging channels.	Shared inboxes with ticketing, routing, prioritization, and custom statuses Omnichannel support across email, chat, SMS, social, Slack, and WhatsApp Automation, analytics, knowledge bases, portals, APIs, and AI assistance
Cons	The Free plan is limited to 100 chats per month. Basic includes one custom chatbot and 1,000 chat sessions per month. Advanced channel and bot capabilities are reserved for higher plans.	Annual billing is the displayed pricing option. Starter limits support to a single channel. Advanced AI and administration require Enterprise.
Our verdict	Zoho SalesIQ brings live-agent chat, visitor tracking, lead scoring, proactive chat, and chatbots together for businesses engaging website and mobile-app visitors. It suits support and sales teams that want to understand visitor activity,… Read the review →	Front is a cloud, desktop, and mobile customer operations platform for B2B support and service teams. It brings email, chat, SMS, social, Slack, and WhatsApp conversations into shared inboxes, while adding ticketing, assignment,… Read the review →

Strengths and trade-offs

• Zoho SalesIQ — where it wins

  • Tracks visitor activity and supports lead scoring and proactive chat.
  • Combines human-agent chat with codeless and programmable bots.
  • Connects with Zoho apps, other business tools, and messaging channels.

  Where it doesn't

  • The Free plan is limited to 100 chats per month.
  • Basic includes one custom chatbot and 1,000 chat sessions per month.
  • Advanced channel and bot capabilities are reserved for higher plans.

• Front — where it wins

  • Shared inboxes with ticketing, routing, prioritization, and custom statuses
  • Omnichannel support across email, chat, SMS, social, Slack, and WhatsApp
  • Automation, analytics, knowledge bases, portals, APIs, and AI assistance

  Where it doesn't

  • Annual billing is the displayed pricing option.
  • Starter limits support to a single channel.
  • Advanced AI and administration require Enterprise.

• Zoho SalesIQ8.7/10 · Free plan · 15-day trial

  A flexible chat and visitor-engagement suite with a free tier and deep Zoho connections.

  Visit Zoho SalesIQFull verdict →
• Front8.4/10 · 14-day trial

  Front combines shared-inbox support, automation, omnichannel channels, and customer portals.

  Visit FrontFull verdict →