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Head-to-head · Conversational Support Software

Zoho SalesIQ vs Front

  • Updated Sep 2026
  • Both researched from official sources
  • 1 check side by side
Zoho SalesIQ #5 in Conversational Support Software 5.0/10 Free plan · 15-day trial Free plan✓ 0 of 3 features Visit Zoho SalesIQ
Front #7 in Conversational Support Software 5.0/10 From $25/user/mo (annual) · 14-day trial ✓ 0 of 3 features Visit Front

Zoho SalesIQ leads on 1 check, Front on 0, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Free planonly Zoho SalesIQ

Zoho SalesIQ and Front score identically on our rubric (5.0 out of 10) for conversational support software; Zoho SalesIQ sits at #5 and Front at #7 in our editorial ranking, so the choice comes down to fit.

Zoho SalesIQ offers free plan; Front doesn't.

Zoho SalesIQ is the better fit for zoho-centric support teams. Front is the better fit for structured shared-inbox support teams.

  • Zoho SalesIQ fits best

    Zoho-centric support teams

  • Front fits best

    Structured shared-inbox support teams

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Side by side

Feature Zoho SalesIQ 5.0/10 Visit ↗ Front 5.0/10 Visit ↗
At a glance
Editor score 5.0 5.0
Ranking #5 in Conversational Support Software #7 in Conversational Support Software
Best for Zoho-centric support teams Structured shared-inbox support teams
Pricing model Free plan + paid Paid
Starting price Not published $25/user/mo
Free plan ✓ (best) —
Free trial — —
Free trial length 15 days · no card needed 14 days · no card needed
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, iOS, Android
Support Email, Phone, Live chat, Community, Docs Email, Live chat, Tickets, Community, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA SOC 2, ISO 27001, GDPR, SSO/SAML, 2FA
Integrations 20 integrations 130+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Zoho SalesIQ 0/3 · Front 0/3
Shared inbox tools Not published Not published
Conversation routing Not published Not published
Mobile apps Not published Not published
Specs
Messaging channels Not published Not published
Automation Not published Not published
Listed integrations Not published Not published
Our review
Pros
  • Tracks visitor activity and supports lead scoring and proactive chat.
  • Combines human-agent chat with codeless and programmable bots.
  • Connects with Zoho apps, other business tools, and messaging channels.
  • Shared inboxes with ticketing, routing, prioritization, and custom statuses
  • Omnichannel support across email, chat, SMS, social, Slack, and WhatsApp
  • Automation, analytics, knowledge bases, portals, APIs, and AI assistance
Cons
  • The Free plan is limited to 100 chats per month.
  • Basic includes one custom chatbot and 1,000 chat sessions per month.
  • Advanced channel and bot capabilities are reserved for higher plans.
  • Annual billing is the displayed pricing option.
  • Starter limits support to a single channel.
  • Advanced AI and administration require Enterprise.
Our verdict

Zoho SalesIQ brings live-agent chat, visitor tracking, lead scoring, proactive chat, and chatbots together for businesses engaging website and mobile-app visitors. It suits support and sales teams that want to understand visitor activity,…

Read the review →

Front is a cloud, desktop, and mobile customer operations platform for B2B support and service teams. It brings email, chat, SMS, social, Slack, and WhatsApp conversations into shared inboxes, while adding ticketing, assignment,…

Read the review →
  1. Zoho SalesIQConversational Support Software 5.0Free plan · 15-day trial
  2. FrontConversational Support Software 5.0From $25/user/mo (annual) · 14-day trial

Strengths and trade-offs

  • Zoho SalesIQ — where it wins

    • Tracks visitor activity and supports lead scoring and proactive chat.
    • Combines human-agent chat with codeless and programmable bots.
    • Connects with Zoho apps, other business tools, and messaging channels.

    Where it doesn't

    • The Free plan is limited to 100 chats per month.
    • Basic includes one custom chatbot and 1,000 chat sessions per month.
    • Advanced channel and bot capabilities are reserved for higher plans.

  • Front — where it wins

    • Shared inboxes with ticketing, routing, prioritization, and custom statuses
    • Omnichannel support across email, chat, SMS, social, Slack, and WhatsApp
    • Automation, analytics, knowledge bases, portals, APIs, and AI assistance

    Where it doesn't

    • Annual billing is the displayed pricing option.
    • Starter limits support to a single channel.
    • Advanced AI and administration require Enterprise.
  • Zoho SalesIQ5.0/10 · Free plan · 15-day trial

    A flexible chat and visitor-engagement suite with a free tier and deep Zoho connections.

    Visit Zoho SalesIQFull verdict →
  • Front5.0/10 · From $25/user/mo (annual) · 14-day trial

    Front combines shared-inbox support, automation, omnichannel channels, and customer portals.

    Visit FrontFull verdict →

More comparisons

All conversational support software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026