Zoho CRM vs monday CRM

Zoho CRM9.0Visit monday CRM8.5Visit

Higher score Zoho CRM #3 in Customer Relationship Management - Midmarket Software 9.0/10 Free plan · 15-day trial Free planFree trial✓ 0 of 3 features Visit Zoho CRM

vs

monday CRM #8 in Customer Relationship Management - Midmarket Software 8.5/10 14-day trial Free trial✓ 0 of 3 features Visit monday CRM

• Zoho CRM fits best

  Value-focused midmarket CRM buyers

• monday CRM fits best

  Teams wanting flexible, visual CRM workflows

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Side by side

Feature	Zoho CRM 9.0/10 Visit ↗	monday CRM 8.5/10 Visit ↗
At a glance
Editor score	9.0	8.5
Ranking	#3 in Customer Relationship Management - Midmarket Software	#8 in Customer Relationship Management - Midmarket Software
Best for	Value-focused midmarket CRM buyers	Teams wanting flexible, visual CRM workflows
Pricing model	Free plan + paid	Paid
Starting price	$14/user/mo	$12/seat/mo (best)
Free plan	✓ (best)	—
Free trial	15 days	14 days
Free trial length	15 days · no card needed	14 days · no card needed
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Live chat, Phone, Tickets, Community, Docs	Live chat, Community, Docs · 24/7
Compliance	GDPR	SOC 2, ISO 27001, GDPR, HIPAA
Integrations	1,100+ integrations	200+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Zoho CRM 0/3 · monday CRM 0/3
Sales automation	Not checked yet	Not checked yet
Workflow automation	Not checked yet	Not checked yet
Mobile apps	Not checked yet	Not checked yet
Specs
Sales pipelines	Not checked yet	Not checked yet
Reporting depth	Not checked yet	Not checked yet
Our review
Pros	Free plan supports up to 3 users, with a 15-day trial available. Combines sales pipelines, workflow automation, campaigns, and analytics. Offers mobile access, Zia AI, and integrations across business applications.	Configurable deal stages, dashboards, and sales forecasting Two-way Gmail and Outlook sync with email tracking No-code automations, AI features, quotes, and invoices
Cons	The free plan is limited to 3 users. Paid pricing is per user, and monthly billing costs more than annual billing. Prices vary by region, and local taxes are additional.	No ongoing free plan; paid access is required after the trial Mass email, sequences, and AI features start at Pro Ultimate plan pricing is not specified here
Our verdict	Zoho CRM brings lead, contact, account, and deal management together with sales pipelines, customer communications, campaigns, and analytics. Its stated fit ranges from small teams to larger organizations, making it a practical candidate… Read the review →	monday CRM gives revenue teams a customizable workspace for organizing leads, contacts, accounts, deals, communications, tasks, and reporting. Its visual pipelines let teams configure deal stages, while dashboards support forecasting and… Read the review →

Strengths and trade-offs

• Zoho CRM — where it wins

  • Free plan supports up to 3 users, with a 15-day trial available.
  • Combines sales pipelines, workflow automation, campaigns, and analytics.
  • Offers mobile access, Zia AI, and integrations across business applications.

  Where it doesn't

  • The free plan is limited to 3 users.
  • Paid pricing is per user, and monthly billing costs more than annual billing.
  • Prices vary by region, and local taxes are additional.

• monday CRM — where it wins

  • Configurable deal stages, dashboards, and sales forecasting
  • Two-way Gmail and Outlook sync with email tracking
  • No-code automations, AI features, quotes, and invoices

  Where it doesn't

  • No ongoing free plan; paid access is required after the trial
  • Mass email, sequences, and AI features start at Pro
  • Ultimate plan pricing is not specified here

• Zoho CRM9.0/10 · Free plan · 15-day trial

  A broad CRM with a free entry point, sales automation, marketing tools, and Zia AI.

  Visit Zoho CRMFull verdict →
• monday CRM8.5/10 · 14-day trial

  A configurable sales workspace with email sync, automation, forecasting, and AI features.

  Visit monday CRMFull verdict →