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Head-to-head · Employee Scheduling Software

When I Work vs Workforce.com

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score When I Work #5 in Employee Scheduling Software 8.9/10 14-day trial Free trial✓ 6 of 6 features Visit When I Work
Workforce.com #7 in Employee Scheduling Software 8.6/10 Pricing on request · 14-day trial Free trial✓ 6 of 6 features Visit Workforce.com

When I Work leads on 0 checks, Workforce.com on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreWhen I Work · 8.9/10
  • Free trialboth

When I Work scores higher on our rubric for employee scheduling software: 8.9 against 8.6 out of 10; our editors rank them #5 and #7.

When I Work is the better fit for low-cost scheduling with unlimited users. Workforce.com is the better fit for enterprise workforce operations.

  • When I Work fits best

    Low-cost scheduling with unlimited users

  • Workforce.com fits best

    Enterprise workforce operations

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Side by side

Feature When I Work 8.9/10 Visit ↗ Workforce.com 8.6/10 Visit ↗
At a glance
Editor score 8.9 8.6
Ranking #5 in Employee Scheduling Software #7 in Employee Scheduling Software
Best for Low-cost scheduling with unlimited users Enterprise workforce operations
Pricing model Paid Paid
Starting price $2.50/user/mo CA$12.80/user/mo
Free plan — —
Free trial 14 days 14 days
Free trial length 14 days · no card needed 14 days · no card needed
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Live chat, Tickets, Docs Email, Docs
Compliance PCI DSS, SSO/SAML SOC 2, GDPR, SSO/SAML, 2FA
Integrations 10 integrations 10 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features When I Work 6/6 · Workforce.com 6/6
Auto-scheduling ✓ ✓
Availability collection ✓ ✓
Time-off management ✓ ✓
Open-shift management ✓ ✓
Shift swaps ✓ ✓
Mobile apps ✓ ✓
Specs
Employee limit Not checked yet Not checked yet
Our review
Pros
  • Essentials includes unlimited users at $2.50 per user per month
  • Automatic scheduling uses availability and qualifications
  • Supports time tracking, geofencing, swaps, and open shifts
  • Demand-based scheduling uses forecasts, qualifications, and availability
  • Mobile self-service covers schedules, time off, communication, and workforce tasks
  • Connects with payroll, HR, POS, accounting, and identity platforms
Cons
  • There is no free plan
  • API key access, webhooks, and SAML/SSO require Premium
  • Advanced scheduling and custom reporting require Pro
  • Plan pricing is quote-based and not published publicly
  • The broad HR and payroll scope may exceed scheduling-only needs
  • Licensed per user, which may require careful workforce planning
Our verdict

When I Work is workforce management software for hourly and shift-based teams, including restaurants, retail operations, healthcare organizations, hospitality companies, call centers, and other businesses with shift workers. It combines…

Read the review →

Workforce.com is an all-in-one workforce management platform for businesses with hourly and shift-based employees. It brings together scheduling, demand forecasting, time and attendance, leave management, communications, HR, and payroll.…

Read the review →
  1. When I WorkEmployee Scheduling Software 8.914-day trial
  2. Workforce.comEmployee Scheduling Software 8.6Pricing on request · 14-day trial

Strengths and trade-offs

  • When I Work — where it wins

    • Essentials includes unlimited users at $2.50 per user per month
    • Automatic scheduling uses availability and qualifications
    • Supports time tracking, geofencing, swaps, and open shifts

    Where it doesn't

    • There is no free plan
    • API key access, webhooks, and SAML/SSO require Premium
    • Advanced scheduling and custom reporting require Pro
  • Workforce.com — where it wins

    • Demand-based scheduling uses forecasts, qualifications, and availability
    • Mobile self-service covers schedules, time off, communication, and workforce tasks
    • Connects with payroll, HR, POS, accounting, and identity platforms

    Where it doesn't

    • Plan pricing is quote-based and not published publicly
    • The broad HR and payroll scope may exceed scheduling-only needs
    • Licensed per user, which may require careful workforce planning

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update