Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Online Fax Services

WestFax vs MetroFax

  • Updated Oct 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score WestFax #8 in Online Fax Services 8.3/10 Paid ✓ 4 of 4 features Visit WestFax
MetroFax #16 in Online Fax Services 7.5/10 3-day trial Free trial✓ 4 of 4 features Visit MetroFax

WestFax leads on 0 checks, MetroFax on 3, and 5 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreWestFax · 8.3/10
  • Lowest starting priceMetroFax · $9.96/mo
  • Free trialonly MetroFax

WestFax scores higher on our rubric for online fax services: 8.3 against 7.5 out of 10; our editors rank them #8 and #16.

MetroFax is cheaper to start at $9.96/mo against $14.99/mo. MetroFax leads on monthly page allowance: 550 pages/mo versus 500 pages/mo. MetroFax leads on users included: 10 users versus 1 users.

WestFax is the better fit for established business faxing. MetroFax is the better fit for high-volume small teams.

  • WestFax fits best

    Established business faxing

  • MetroFax fits best

    High-volume small teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature WestFax 8.3/10 Visit ↗ MetroFax 7.5/10 Visit ↗
At a glance
Editor score 8.3 7.5
Ranking #8 in Online Fax Services #16 in Online Fax Services
Best for Established business faxing High-volume small teams
Pricing model Paid Paid
Starting price $14.99/mo $9.96/mo (best)
Free plan — —
Free trial — 3 days
Deployment Cloud, Mobile, Browser extension Cloud, Mobile
Platforms Web, Windows, iOS, Android, Chrome extension Web, iOS, Android
Support Email, Phone, Tickets, Docs Email, Docs · 24/7
Compliance HIPAA, SOC 2, PCI DSS, 2FA HIPAA
Integrations 11 integrations 5 integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features WestFax 4/4 · MetroFax 4/4
Virtual fax number ✓ ✓
Inbound faxing ✓ ✓
Mobile apps ✓ ✓
International faxing ✓ ✓
Specs
Monthly page allowance 500 pages/mo 550 pages/mo (best)
Compliance support Hipaa Hipaa
Users included 1 users 10 users (best)
Our review
Pros
  • 500 pages per month on the $14.99 Solo plan
  • Web, email, mobile, Teams, Google Workspace and Chrome access
  • HIPAA support with BAA plus Enterprise API and webhook access
  • Up to 3,000 shared send-and-receive pages
  • Email, web, iOS, and Android faxing
  • Folders, tags, search, retries, and activity logs
Cons
  • No free plan is available
  • Solo is limited to one user license and one fax number
  • International faxing is an add-on across all listed plans
  • No free plan; the free trial lasts 3 days
  • Integrations are limited to five listed services
  • HIPAA scope requires careful review before selection
Our verdict

WestFax is a cloud fax service for individuals, healthcare practices, teams and enterprise organizations. It supports sending and receiving faxes through a secure web portal, email, iPhone and Android apps, Microsoft Teams, Google…

Read the review →

MetroFax is an online fax service for small businesses and larger organizations that need inbound and outbound faxing across email, web, and mobile apps. It provides dedicated local or toll-free fax numbers, email-to-fax sending, inbound…

Read the review →
  1. WestFaxOnline Fax Services 8.3Paid
  2. MetroFaxOnline Fax Services 7.53-day trial

Strengths and trade-offs

  • WestFax — where it wins

    • 500 pages per month on the $14.99 Solo plan
    • Web, email, mobile, Teams, Google Workspace and Chrome access
    • HIPAA support with BAA plus Enterprise API and webhook access

    Where it doesn't

    • No free plan is available
    • Solo is limited to one user license and one fax number
    • International faxing is an add-on across all listed plans
  • MetroFax — where it wins

    • Up to 3,000 shared send-and-receive pages
    • Email, web, iOS, and Android faxing
    • Folders, tags, search, retries, and activity logs

    Where it doesn't

    • No free plan; the free trial lasts 3 days
    • Integrations are limited to five listed services
    • HIPAA scope requires careful review before selection

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update