Head-to-head · Online Fax Services
Dropbox Fax (formerly HelloFax) vs WestFax
Dropbox Fax (formerly HelloFax) leads on 1 check, WestFax on 1, and 3 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreDropbox Fax (formerly HelloFax) · 9.2/10
- Free planonly Dropbox Fax (formerly HelloFax)
- Free trialonly Dropbox Fax (formerly HelloFax)
- Most featuresWestFax · 4 of 4
Dropbox Fax (formerly HelloFax) scores higher on our rubric for online fax services: 9.2 against 8.3 out of 10; our editors rank them #1 and #8.
Dropbox Fax (formerly HelloFax) offers free plan; WestFax doesn't. WestFax offers mobile apps; Dropbox Fax (formerly HelloFax) doesn't.
Dropbox Fax (formerly HelloFax) is the better fit for occasional Dropbox-centered faxing. WestFax is the better fit for established business faxing.
- Dropbox Fax (formerly HelloFax) fits best
Occasional Dropbox-centered faxing
- WestFax fits best
Established business faxing
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Side by side
| Feature | Dropbox Fax (formerly HelloFax) 9.2/10 Visit ↗ | WestFax 8.3/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.2 | 8.3 |
| Ranking | #1 in Online Fax Services | #8 in Online Fax Services |
| Best for | Occasional Dropbox-centered faxing | Established business faxing |
| Pricing model | Free plan + paid | Paid |
| Starting price | — | $14.99/mo |
| Free plan | ✓ (best) | — |
| Free trial | 30 days | — |
| Deployment | Cloud | Cloud, Mobile, Browser extension |
| Platforms | Web | Web, Windows, iOS, Android, Chrome extension |
| Integrations | 5 integrations | 11 integrations |
| Features Dropbox Fax (formerly HelloFax) 3/4 · WestFax 4/4 | ||
| Virtual fax number | ✓ | ✓ |
| Inbound faxing | ✓ | ✓ |
| Mobile apps | — | ✓ (best) |
| International faxing | ✓ | ✓ |
| Specs | ||
| Monthly page allowance | Not checked yet | 500 pages/mo |
| Compliance support | Not checked yet | Hipaa |
| Users included | Not checked yet | 1 users |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Dropbox Fax, formerly known as HelloFax, is a cloud-based fax service for individuals and organizations that need to send or receive documents without a physical fax machine. It supports web-based document uploads, email-to-fax sending,… Read the review → |
WestFax is a cloud fax service for individuals, healthcare practices, teams and enterprise organizations. It supports sending and receiving faxes through a secure web portal, email, iPhone and Android apps, Microsoft Teams, Google… Read the review → |
Strengths and trade-offs
Dropbox Fax (formerly HelloFax) — where it wins
- Free plan includes 5 outbound fax pages
- Connects with Dropbox, Google Drive, Box, OneDrive, and Evernote
- Supports email faxing, international sending, and a developer API
Where it doesn't
- The Free plan is sending-only
- Inbound faxing requires a paid account
- No dedicated mobile apps are available
WestFax — where it wins
- 500 pages per month on the $14.99 Solo plan
- Web, email, mobile, Teams, Google Workspace and Chrome access
- HIPAA support with BAA plus Enterprise API and webhook access
Where it doesn't
- No free plan is available
- Solo is limited to one user license and one fax number
- International faxing is an add-on across all listed plans
- Dropbox Fax (formerly HelloFax)9.2/10 · Free plan · 30-day trial
A practical choice for occasional faxing from Dropbox and other cloud-storage services.
Visit Dropbox FaxFull verdict → - WestFax8.3/10 · Paid
A business-focused fax service with 500 pages on its $14.99 Solo plan.
Visit WestFaxFull verdict →
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- Dropbox Fax (formerly HelloFax) vs Esker Cloud Fax Services
- Dropbox Fax (formerly HelloFax) vs InterFAX
- OVHcloud Fax vs WestFax
- TELUS Cloud Fax vs WestFax
All online fax services comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update




