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Head-to-head · Online Fax Services

Dropbox Fax (formerly HelloFax) vs WestFax

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Dropbox Fax (formerly HelloFax) #1 in Online Fax Services 9.2/10 Free plan · 30-day trial Free planFree trial✓ 3 of 4 features Visit Dropbox Fax
WestFax #8 in Online Fax Services 8.3/10 Paid ✓ 4 of 4 features Visit WestFax

Dropbox Fax (formerly HelloFax) leads on 1 check, WestFax on 1, and 3 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDropbox Fax (formerly HelloFax) · 9.2/10
  • Free planonly Dropbox Fax (formerly HelloFax)
  • Free trialonly Dropbox Fax (formerly HelloFax)
  • Most featuresWestFax · 4 of 4

Dropbox Fax (formerly HelloFax) scores higher on our rubric for online fax services: 9.2 against 8.3 out of 10; our editors rank them #1 and #8.

Dropbox Fax (formerly HelloFax) offers free plan; WestFax doesn't. WestFax offers mobile apps; Dropbox Fax (formerly HelloFax) doesn't.

Dropbox Fax (formerly HelloFax) is the better fit for occasional Dropbox-centered faxing. WestFax is the better fit for established business faxing.

  • Dropbox Fax (formerly HelloFax) fits best

    Occasional Dropbox-centered faxing

  • WestFax fits best

    Established business faxing

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Dropbox Fax (formerly HelloFax) 9.2/10 Visit ↗ WestFax 8.3/10 Visit ↗
At a glance
Editor score 9.2 8.3
Ranking #1 in Online Fax Services #8 in Online Fax Services
Best for Occasional Dropbox-centered faxing Established business faxing
Pricing model Free plan + paid Paid
Starting price — $14.99/mo
Free plan ✓ (best) —
Free trial 30 days —
Deployment Cloud Cloud, Mobile, Browser extension
Platforms Web Web, Windows, iOS, Android, Chrome extension
Integrations 5 integrations 11 integrations
Features Dropbox Fax (formerly HelloFax) 3/4 · WestFax 4/4
Virtual fax number ✓ ✓
Inbound faxing ✓ ✓
Mobile apps — ✓ (best)
International faxing ✓ ✓
Specs
Monthly page allowance Not checked yet 500 pages/mo
Compliance support Not checked yet Hipaa
Users included Not checked yet 1 users
Our review
Pros
  • Free plan includes 5 outbound fax pages
  • Connects with Dropbox, Google Drive, Box, OneDrive, and Evernote
  • Supports email faxing, international sending, and a developer API
  • 500 pages per month on the $14.99 Solo plan
  • Web, email, mobile, Teams, Google Workspace and Chrome access
  • HIPAA support with BAA plus Enterprise API and webhook access
Cons
  • The Free plan is sending-only
  • Inbound faxing requires a paid account
  • No dedicated mobile apps are available
  • No free plan is available
  • Solo is limited to one user license and one fax number
  • International faxing is an add-on across all listed plans
Our verdict

Dropbox Fax, formerly known as HelloFax, is a cloud-based fax service for individuals and organizations that need to send or receive documents without a physical fax machine. It supports web-based document uploads, email-to-fax sending,…

Read the review →

WestFax is a cloud fax service for individuals, healthcare practices, teams and enterprise organizations. It supports sending and receiving faxes through a secure web portal, email, iPhone and Android apps, Microsoft Teams, Google…

Read the review →
  1. Dropbox Fax (formerly HelloFax)Online Fax Services 9.2Free plan · 30-day trial
  2. WestFaxOnline Fax Services 8.3Paid

Strengths and trade-offs

  • Dropbox Fax (formerly HelloFax) — where it wins

    • Free plan includes 5 outbound fax pages
    • Connects with Dropbox, Google Drive, Box, OneDrive, and Evernote
    • Supports email faxing, international sending, and a developer API

    Where it doesn't

    • The Free plan is sending-only
    • Inbound faxing requires a paid account
    • No dedicated mobile apps are available
  • WestFax — where it wins

    • 500 pages per month on the $14.99 Solo plan
    • Web, email, mobile, Teams, Google Workspace and Chrome access
    • HIPAA support with BAA plus Enterprise API and webhook access

    Where it doesn't

    • No free plan is available
    • Solo is limited to one user license and one fax number
    • International faxing is an add-on across all listed plans

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update