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Head-to-head · Online Fax Services

Dropbox Fax (formerly HelloFax) vs Esker Cloud Fax Services

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Dropbox Fax (formerly HelloFax) #1 in Online Fax Services 9.2/10 Free plan · 30-day trial Free planFree trial✓ 3 of 4 features Visit Dropbox Fax
Esker Cloud Fax Services #6 in Online Fax Services 8.5/10 Pricing on request ✓ 3 of 4 features Visit Esker

Dropbox Fax (formerly HelloFax) leads on 1 check, Esker Cloud Fax Services on 0, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDropbox Fax (formerly HelloFax) · 9.2/10
  • Free planonly Dropbox Fax (formerly HelloFax)
  • Free trialonly Dropbox Fax (formerly HelloFax)

Dropbox Fax (formerly HelloFax) scores higher on our rubric for online fax services: 9.2 against 8.5 out of 10; our editors rank them #1 and #6.

Dropbox Fax (formerly HelloFax) offers free plan; Esker Cloud Fax Services doesn't.

Dropbox Fax (formerly HelloFax) is the better fit for occasional Dropbox-centered faxing. Esker Cloud Fax Services is the better fit for ERP-centric enterprises needing global routing.

  • Dropbox Fax (formerly HelloFax) fits best

    Occasional Dropbox-centered faxing

  • Esker Cloud Fax Services fits best

    ERP-centric enterprises needing global routing

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Dropbox Fax (formerly HelloFax) 9.2/10 Visit ↗ Esker Cloud Fax Services 8.5/10 Visit ↗
At a glance
Editor score 9.2 8.5
Ranking #1 in Online Fax Services #6 in Online Fax Services
Best for Occasional Dropbox-centered faxing ERP-centric enterprises needing global routing
Pricing model Free plan + paid Paid
Starting price — —
Free plan ✓ (best) —
Free trial 30 days —
Deployment Cloud Cloud
Platforms Web Web
Integrations 5 integrations 7 integrations
Features Dropbox Fax (formerly HelloFax) 3/4 · Esker Cloud Fax Services 3/4
Virtual fax number ✓ ✓
Inbound faxing ✓ ✓
Mobile apps — Not checked yet
International faxing ✓ ✓
Specs
Monthly page allowance Not checked yet Not checked yet
Compliance support Not checked yet Hipaa
Users included Not checked yet Not checked yet
Our review
Pros
  • Free plan includes 5 outbound fax pages
  • Connects with Dropbox, Google Drive, Box, OneDrive, and Evernote
  • Supports email faxing, international sending, and a developer API
  • Inbound and outbound faxing with virtual fax numbers
  • ERP integrations, workflow routing, archiving, and search
  • Global least-cost routing with encrypted transmission
Cons
  • The Free plan is sending-only
  • Inbound faxing requires a paid account
  • No dedicated mobile apps are available
  • Pricing uses a contact-sales model
  • No free plan is available
  • Fax-focused scope may not suit broader communications needs
Our verdict

Dropbox Fax, formerly known as HelloFax, is a cloud-based fax service for individuals and organizations that need to send or receive documents without a physical fax machine. It supports web-based document uploads, email-to-fax sending,…

Read the review →

Esker Cloud Fax Services is a business-oriented SaaS fax service for sending and receiving faxes through ERP systems, desktop tools, and business applications. It supports inbound and outbound faxing, international delivery, virtual fax…

Read the review →
  1. Dropbox Fax (formerly HelloFax)Online Fax Services 9.2Free plan · 30-day trial
  2. Esker Cloud Fax ServicesOnline Fax Services 8.5Pricing on request

Strengths and trade-offs

  • Dropbox Fax (formerly HelloFax) — where it wins

    • Free plan includes 5 outbound fax pages
    • Connects with Dropbox, Google Drive, Box, OneDrive, and Evernote
    • Supports email faxing, international sending, and a developer API

    Where it doesn't

    • The Free plan is sending-only
    • Inbound faxing requires a paid account
    • No dedicated mobile apps are available
  • Esker Cloud Fax Services — where it wins

    • Inbound and outbound faxing with virtual fax numbers
    • ERP integrations, workflow routing, archiving, and search
    • Global least-cost routing with encrypted transmission

    Where it doesn't

    • Pricing uses a contact-sales model
    • No free plan is available
    • Fax-focused scope may not suit broader communications needs
  • Dropbox Fax (formerly HelloFax)9.2/10 · Free plan · 30-day trial

    A practical choice for occasional faxing from Dropbox and other cloud-storage services.

    Visit Dropbox FaxFull verdict →
  • Esker Cloud Fax Services8.5/10 · Pricing on request

    A pay-per-use fax service built for ERP-connected, globally distributed operations.

    Visit EskerFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update