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Head-to-head · Online Fax Services

Dropbox Fax (formerly HelloFax) vs OpenText Fax Cloud Connect

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Dropbox Fax (formerly HelloFax) #1 in Online Fax Services 9.2/10 Free plan · 30-day trial Free planFree trial✓ 3 of 4 features Visit Dropbox Fax
OpenText Fax Cloud Connect #4 in Online Fax Services 8.8/10 Pricing on request ✓ 2 of 4 features Visit OpenText

Dropbox Fax (formerly HelloFax) leads on 1 check, OpenText Fax Cloud Connect on 0, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDropbox Fax (formerly HelloFax) · 9.2/10
  • Free planonly Dropbox Fax (formerly HelloFax)
  • Free trialonly Dropbox Fax (formerly HelloFax)
  • Most featuresDropbox Fax (formerly HelloFax) · 3 of 4

Dropbox Fax (formerly HelloFax) scores higher on our rubric for online fax services: 9.2 against 8.8 out of 10; our editors rank them #1 and #4.

Dropbox Fax (formerly HelloFax) offers free plan; OpenText Fax Cloud Connect doesn't.

Dropbox Fax (formerly HelloFax) is the better fit for occasional Dropbox-centered faxing. OpenText Fax Cloud Connect is the better fit for existing OpenText Fax customers.

  • Dropbox Fax (formerly HelloFax) fits best

    Occasional Dropbox-centered faxing

  • OpenText Fax Cloud Connect fits best

    Existing OpenText Fax customers

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Dropbox Fax (formerly HelloFax) 9.2/10 Visit ↗ OpenText Fax Cloud Connect 8.8/10 Visit ↗
At a glance
Editor score 9.2 8.8
Ranking #1 in Online Fax Services #4 in Online Fax Services
Best for Occasional Dropbox-centered faxing Existing OpenText Fax customers
Pricing model Free plan + paid Paid
Starting price — Pricing on request
Free plan ✓ (best) —
Free trial 30 days —
Deployment Cloud Cloud, Self-hosted
Platforms Web Web
Integrations 5 integrations 1 integrations
Features Dropbox Fax (formerly HelloFax) 3/4 · OpenText Fax Cloud Connect 2/4
Virtual fax number ✓ ✓
Inbound faxing ✓ ✓
Mobile apps — Not checked yet
International faxing ✓ (best) Not checked yet
Specs
Monthly page allowance Not checked yet Not checked yet
Compliance support Not checked yet Not checked yet
Users included Not checked yet Not checked yet
Our review
Pros
  • Free plan includes 5 outbound fax pages
  • Connects with Dropbox, Google Drive, Box, OneDrive, and Evernote
  • Supports email faxing, international sending, and a developer API
  • Scalable fax capacity without channel-based constraints
  • Automatic failover, disaster recovery, and lifecycle tracking
  • Encrypted data at rest and in transit
Cons
  • The Free plan is sending-only
  • Inbound faxing requires a paid account
  • No dedicated mobile apps are available
  • Requires an OpenText Fax server
  • Web-only access
  • Sales contact is required for pricing
Our verdict

Dropbox Fax, formerly known as HelloFax, is a cloud-based fax service for individuals and organizations that need to send or receive documents without a physical fax machine. It supports web-based document uploads, email-to-fax sending,…

Read the review →

OpenText Fax Cloud Connect is a hybrid cloud service for organizations that already use OpenText Fax. It moves fax transmission from on-premises telephony infrastructure to the OpenText Cloud, allowing users to send and receive faxes…

Read the review →
  1. Dropbox Fax (formerly HelloFax)Online Fax Services 9.2Free plan · 30-day trial
  2. OpenText Fax Cloud ConnectOnline Fax Services 8.8Pricing on request

Strengths and trade-offs

  • Dropbox Fax (formerly HelloFax) — where it wins

    • Free plan includes 5 outbound fax pages
    • Connects with Dropbox, Google Drive, Box, OneDrive, and Evernote
    • Supports email faxing, international sending, and a developer API

    Where it doesn't

    • The Free plan is sending-only
    • Inbound faxing requires a paid account
    • No dedicated mobile apps are available
  • OpenText Fax Cloud Connect — where it wins

    • Scalable fax capacity without channel-based constraints
    • Automatic failover, disaster recovery, and lifecycle tracking
    • Encrypted data at rest and in transit

    Where it doesn't

    • Requires an OpenText Fax server
    • Web-only access
    • Sales contact is required for pricing
  • Dropbox Fax (formerly HelloFax)9.2/10 · Free plan · 30-day trial

    A practical choice for occasional faxing from Dropbox and other cloud-storage services.

    Visit Dropbox FaxFull verdict →
  • OpenText Fax Cloud Connect8.8/10 · Pricing on request

    A scalable, resilient cloud fax layer for organizations already running OpenText Fax.

    Visit OpenTextFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update