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Head-to-head · Online Fax Services

Dropbox Fax (formerly HelloFax) vs TELUS Cloud Fax

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Dropbox Fax (formerly HelloFax) #1 in Online Fax Services 9.2/10 Free plan · 30-day trial Free planFree trial✓ 3 of 4 features Visit Dropbox Fax
TELUS Cloud Fax #3 in Online Fax Services 9.0/10 Paid ✓ 3 of 4 features Visit TELUS

Dropbox Fax (formerly HelloFax) leads on 1 check, TELUS Cloud Fax on 0, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDropbox Fax (formerly HelloFax) · 9.2/10
  • Free planonly Dropbox Fax (formerly HelloFax)
  • Free trialonly Dropbox Fax (formerly HelloFax)

Dropbox Fax (formerly HelloFax) scores higher on our rubric for online fax services: 9.2 against 9.0 out of 10; our editors rank them #1 and #3.

Dropbox Fax (formerly HelloFax) offers free plan; TELUS Cloud Fax doesn't.

Dropbox Fax (formerly HelloFax) is the better fit for occasional Dropbox-centered faxing. TELUS Cloud Fax is the better fit for businesses needing reliable email-based cloud faxing.

  • Dropbox Fax (formerly HelloFax) fits best

    Occasional Dropbox-centered faxing

  • TELUS Cloud Fax fits best

    Businesses needing reliable email-based cloud faxing

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Dropbox Fax (formerly HelloFax) 9.2/10 Visit ↗ TELUS Cloud Fax 9.0/10 Visit ↗
At a glance
Editor score 9.2 9.0
Ranking #1 in Online Fax Services #3 in Online Fax Services
Best for Occasional Dropbox-centered faxing Businesses needing reliable email-based cloud faxing
Pricing model Free plan + paid Paid
Starting price — —
Free plan ✓ (best) —
Free trial 30 days —
Deployment Cloud Cloud
Platforms Web Web
Integrations 5 integrations 3 integrations
Features Dropbox Fax (formerly HelloFax) 3/4 · TELUS Cloud Fax 3/4
Virtual fax number ✓ ✓
Inbound faxing ✓ ✓
Mobile apps — Not checked yet
International faxing ✓ ✓
Specs
Monthly page allowance Not checked yet 300 pages/mo
Compliance support Not checked yet Not checked yet
Users included Not checked yet Not checked yet
Our review
Pros
  • Free plan includes 5 outbound fax pages
  • Connects with Dropbox, Google Drive, Box, OneDrive, and Evernote
  • Supports email faxing, international sending, and a developer API
  • Send and receive faxes through email attachments
  • Keep existing numbers or choose local and toll-free numbers
  • Fax API integration, audit trails, and a 99.5% uptime objective
Cons
  • The Free plan is sending-only
  • Inbound faxing requires a paid account
  • No dedicated mobile apps are available
  • Feature and platform coverage is narrower than leading products
  • The plan includes separate inbound and outbound page allowances
  • Additional pages incur a per-page charge
Our verdict

Dropbox Fax, formerly known as HelloFax, is a cloud-based fax service for individuals and organizations that need to send or receive documents without a physical fax machine. It supports web-based document uploads, email-to-fax sending,…

Read the review →

TELUS Cloud Fax is an online fax service for businesses and organizations that want to send and receive faxes through email. Users can attach documents to outgoing email messages and receive incoming faxes as PDF email attachments. The…

Read the review →
  1. Dropbox Fax (formerly HelloFax)Online Fax Services 9.2Free plan · 30-day trial
  2. TELUS Cloud FaxOnline Fax Services 9.0Paid

Strengths and trade-offs

  • Dropbox Fax (formerly HelloFax) — where it wins

    • Free plan includes 5 outbound fax pages
    • Connects with Dropbox, Google Drive, Box, OneDrive, and Evernote
    • Supports email faxing, international sending, and a developer API

    Where it doesn't

    • The Free plan is sending-only
    • Inbound faxing requires a paid account
    • No dedicated mobile apps are available
  • TELUS Cloud Fax — where it wins

    • Send and receive faxes through email attachments
    • Keep existing numbers or choose local and toll-free numbers
    • Fax API integration, audit trails, and a 99.5% uptime objective

    Where it doesn't

    • Feature and platform coverage is narrower than leading products
    • The plan includes separate inbound and outbound page allowances
    • Additional pages incur a per-page charge
  • Dropbox Fax (formerly HelloFax)9.2/10 · Free plan · 30-day trial

    A practical choice for occasional faxing from Dropbox and other cloud-storage services.

    Visit Dropbox FaxFull verdict →
  • TELUS Cloud Fax9.0/10 · Paid

    A practical email-based fax service with API access, number retention, and audit trails.

    Visit TELUSFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update