TELUS Cloud Fax
TELUS Cloud Fax: A practical email-based fax service with API access, number retention, and audit trails. Ranked #3 of 102 in Online Fax Services by our editors (9.0/10); pricing: Paid; best for businesses needing reliable email-based cloud faxing.
At a glance
- Editor score9.0 / 10
- PricingPaid
- Best forBusinesses needing reliable email-based cloud faxing
- Free planNo
- Monthly page allowance300 pages/mo
- Facts checked20 Sep 2026
Where it wins
- Send and receive faxes through email attachments
- Keep existing numbers or choose local and toll-free numbers
- Fax API integration, audit trails, and a 99.5% uptime objective
Where it doesn't
- Feature and platform coverage is narrower than leading products
- The plan includes separate inbound and outbound page allowances
- Additional pages incur a per-page charge
Our verdict on TELUS Cloud Fax
TELUS Cloud Fax is an online fax service for businesses and organizations that want to send and receive faxes through email. Users can attach documents to outgoing email messages and receive incoming faxes as PDF email attachments. The service provides dedicated local or toll-free fax numbers, supports retaining existing fax numbers, and supports sending and receiving faxes from anywhere in the world. It is available through the web and an API, making it relevant for teams that want email-based faxing or application integration without relying on physical fax hardware.
The published plan structure centers on a Single fax number option with 300 pages per month: 200 inbound pages and 100 outbound pages. Additional pages are charged at 12 cents per page. A separate setup fee is also part of the plan structure. The allowance makes the service easier to assess for organizations with a predictable fax volume, while the split between inbound and outbound pages matters for teams whose traffic is weighted heavily in one direction. TELUS Cloud Fax is paid rather than free, and international faxing is supported.
Integration and operational controls are the strongest reasons to consider the service. Fax API integration can connect with applications such as SAP and Salesforce.com, while audit trails support recordkeeping around fax activity. The stated 99.5% uptime objective provides a clear reliability target for business workflows. However, the platform and feature coverage are narrower than leading online fax products, so organizations seeking a broader ecosystem or wider feature set may prefer an alternative. Choose TELUS Cloud Fax for straightforward email faxing, number retention, API connectivity, and audit trails; look elsewhere if breadth across platforms and features is the main priority.
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TELUS Cloud Fax pricing
All 2 TELUS Cloud Fax plans and prices →
TELUS Cloud Fax fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Monthly page allowance | 300 pages/mo |
| Virtual fax number | Yes |
| Inbound faxing | Yes |
| Mobile apps | Not verified |
| International faxing | Yes |
| Compliance support | Not verified |
| Users included | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | Phone |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: SAP, Salesforce.com, Fax API |
| Pricing | Paid (source) |
| Website | telus.com |
| Facts checked | 20 Sep 2026 |
TELUS Cloud Fax integrations
TELUS Cloud Fax lists 3 integrations on its own site.
- SAP
- Salesforce.com
- Fax API
Alternatives to TELUS Cloud Fax
- Dropbox Fax (formerly HelloFax)A practical choice for occasional faxing from Dropbox and other cloud-storage services.9.2
- OVHcloud FaxA low-cost European fax service with desktop tools, API sending, and number porting.9.1
- OpenText Fax Cloud ConnectA scalable, resilient cloud fax layer for organizations already running OpenText Fax.8.8
See all TELUS Cloud Fax alternatives →
TELUS Cloud Fax vs the competition
- TELUS Cloud Fax vs Dropbox Fax (formerly HelloFax)
- TELUS Cloud Fax vs OVHcloud Fax
- TELUS Cloud Fax vs OpenText Fax Cloud Connect
- TELUS Cloud Fax vs OpenText Core Fax Management API
- TELUS Cloud Fax vs Esker Cloud Fax Services
- TELUS Cloud Fax vs InterFAX
Compare TELUS Cloud Fax with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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