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Head-to-head · Online Fax Services

TELUS Cloud Fax vs OpenText Fax Cloud Connect

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score TELUS Cloud Fax #3 in Online Fax Services 9.0/10 Paid ✓ 3 of 4 features Visit TELUS
OpenText Fax Cloud Connect #4 in Online Fax Services 8.8/10 Pricing on request ✓ 2 of 4 features Visit OpenText

TELUS Cloud Fax leads on 0 checks, OpenText Fax Cloud Connect on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreTELUS Cloud Fax · 9.0/10
  • Most featuresTELUS Cloud Fax · 3 of 4

TELUS Cloud Fax scores higher on our rubric for online fax services: 9.0 against 8.8 out of 10; our editors rank them #3 and #4.

TELUS Cloud Fax is the better fit for businesses needing reliable email-based cloud faxing. OpenText Fax Cloud Connect is the better fit for existing OpenText Fax customers.

  • TELUS Cloud Fax fits best

    Businesses needing reliable email-based cloud faxing

  • OpenText Fax Cloud Connect fits best

    Existing OpenText Fax customers

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Side by side

Feature TELUS Cloud Fax 9.0/10 Visit ↗ OpenText Fax Cloud Connect 8.8/10 Visit ↗
At a glance
Editor score 9.0 8.8
Ranking #3 in Online Fax Services #4 in Online Fax Services
Best for Businesses needing reliable email-based cloud faxing Existing OpenText Fax customers
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — —
Free trial — —
Deployment Cloud Cloud, Self-hosted
Platforms Web Web
Integrations 3 integrations 1 integrations
Built for Solo, Small business, Mid-market, Enterprise Enterprise
Features TELUS Cloud Fax 3/4 · OpenText Fax Cloud Connect 2/4
Virtual fax number ✓ ✓
Inbound faxing ✓ ✓
Mobile apps Not checked yet Not checked yet
International faxing ✓ (best) Not checked yet
Specs
Monthly page allowance 300 pages/mo Not checked yet
Compliance support Not checked yet Not checked yet
Users included Not checked yet Not checked yet
Our review
Pros
  • Send and receive faxes through email attachments
  • Keep existing numbers or choose local and toll-free numbers
  • Fax API integration, audit trails, and a 99.5% uptime objective
  • Scalable fax capacity without channel-based constraints
  • Automatic failover, disaster recovery, and lifecycle tracking
  • Encrypted data at rest and in transit
Cons
  • Feature and platform coverage is narrower than leading products
  • The plan includes separate inbound and outbound page allowances
  • Additional pages incur a per-page charge
  • Requires an OpenText Fax server
  • Web-only access
  • Sales contact is required for pricing
Our verdict

TELUS Cloud Fax is an online fax service for businesses and organizations that want to send and receive faxes through email. Users can attach documents to outgoing email messages and receive incoming faxes as PDF email attachments. The…

Read the review →

OpenText Fax Cloud Connect is a hybrid cloud service for organizations that already use OpenText Fax. It moves fax transmission from on-premises telephony infrastructure to the OpenText Cloud, allowing users to send and receive faxes…

Read the review →
  1. TELUS Cloud FaxOnline Fax Services 9.0Paid
  2. OpenText Fax Cloud ConnectOnline Fax Services 8.8Pricing on request

Strengths and trade-offs

  • TELUS Cloud Fax — where it wins

    • Send and receive faxes through email attachments
    • Keep existing numbers or choose local and toll-free numbers
    • Fax API integration, audit trails, and a 99.5% uptime objective

    Where it doesn't

    • Feature and platform coverage is narrower than leading products
    • The plan includes separate inbound and outbound page allowances
    • Additional pages incur a per-page charge

  • OpenText Fax Cloud Connect — where it wins

    • Scalable fax capacity without channel-based constraints
    • Automatic failover, disaster recovery, and lifecycle tracking
    • Encrypted data at rest and in transit

    Where it doesn't

    • Requires an OpenText Fax server
    • Web-only access
    • Sales contact is required for pricing
  • TELUS Cloud Fax9.0/10 · Paid

    A practical email-based fax service with API access, number retention, and audit trails.

    Visit TELUSFull verdict →
  • OpenText Fax Cloud Connect8.8/10 · Pricing on request

    A scalable, resilient cloud fax layer for organizations already running OpenText Fax.

    Visit OpenTextFull verdict →

More comparisons

All online fax services comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update