OpenText Fax Cloud Connect vs WestFax

OFOpenText Fax Cloud Connect8.8Visit WestFax8.3Visit

Higher score OF OpenText Fax Cloud Connect #4 in Online Fax Services 8.8/10 Pricing on request ✓ 2 of 4 features Visit OpenText

vs

WestFax #8 in Online Fax Services 8.3/10 Paid ✓ 4 of 4 features Visit WestFax

• OpenText Fax Cloud Connect fits best

  Existing OpenText Fax customers

• WestFax fits best

  Established business faxing

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Side by side

Feature	OFOpenText Fax Cloud Connect 8.8/10 Visit ↗	WestFax 8.3/10 Visit ↗
At a glance
Editor score	8.8	8.3
Ranking	#4 in Online Fax Services	#8 in Online Fax Services
Best for	Existing OpenText Fax customers	Established business faxing
Pricing model	Paid	Paid
Starting price	Pricing on request	$14.99/mo
Free plan	—	—
Free trial	—	—
Deployment	Cloud, Self-hosted	Cloud, Mobile, Browser extension
Platforms	Web	Web, Windows, iOS, Android, Chrome extension
Integrations	1 integrations	11 integrations
Built for	Enterprise	Solo, Small business, Mid-market, Enterprise
Features OpenText Fax Cloud Connect 2/4 · WestFax 4/4
Virtual fax number	✓	✓
Inbound faxing	✓	✓
Mobile apps	Not checked yet	✓ (best)
International faxing	Not checked yet	✓ (best)
Specs
Monthly page allowance	Not checked yet	500 pages/mo
Compliance support	Not checked yet	Hipaa
Users included	Not checked yet	1 users
Our review
Pros	Scalable fax capacity without channel-based constraints Automatic failover, disaster recovery, and lifecycle tracking Encrypted data at rest and in transit	500 pages per month on the $14.99 Solo plan Web, email, mobile, Teams, Google Workspace and Chrome access HIPAA support with BAA plus Enterprise API and webhook access
Cons	Requires an OpenText Fax server Web-only access Sales contact is required for pricing	No free plan is available Solo is limited to one user license and one fax number International faxing is an add-on across all listed plans
Our verdict	OpenText Fax Cloud Connect is a hybrid cloud service for organizations that already use OpenText Fax. It moves fax transmission from on-premises telephony infrastructure to the OpenText Cloud, allowing users to send and receive faxes… Read the review →	WestFax is a cloud fax service for individuals, healthcare practices, teams and enterprise organizations. It supports sending and receiving faxes through a secure web portal, email, iPhone and Android apps, Microsoft Teams, Google… Read the review →

Strengths and trade-offs

• OpenText Fax Cloud Connect — where it wins

  • Scalable fax capacity without channel-based constraints
  • Automatic failover, disaster recovery, and lifecycle tracking
  • Encrypted data at rest and in transit

  Where it doesn't

  • Requires an OpenText Fax server
  • Web-only access
  • Sales contact is required for pricing

• WestFax — where it wins

  • 500 pages per month on the $14.99 Solo plan
  • Web, email, mobile, Teams, Google Workspace and Chrome access
  • HIPAA support with BAA plus Enterprise API and webhook access

  Where it doesn't

  • No free plan is available
  • Solo is limited to one user license and one fax number
  • International faxing is an add-on across all listed plans

• OFOpenText Fax Cloud Connect8.8/10 · Pricing on request

  A scalable, resilient cloud fax layer for organizations already running OpenText Fax.

  Visit OpenTextFull verdict →
• WestFax8.3/10 · Paid

  A business-focused fax service with 500 pages on its $14.99 Solo plan.

  Visit WestFaxFull verdict →