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Head-to-head · Online Fax Services

OpenText Core Fax Management API vs WestFax

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score OpenText Core Fax Management API #5 in Online Fax Services 8.7/10 Pricing on request ✓ 0 of 4 features Visit OpenText
WestFax #8 in Online Fax Services 8.3/10 Paid ✓ 4 of 4 features Visit WestFax

OpenText Core Fax Management API leads on 0 checks, WestFax on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOpenText Core Fax Management API · 8.7/10
  • Most featuresWestFax · 4 of 4

OpenText Core Fax Management API scores higher on our rubric for online fax services: 8.7 against 8.3 out of 10; our editors rank them #5 and #8.

OpenText Core Fax Management API is the better fit for developers building fax workflows into healthcare systems. WestFax is the better fit for established business faxing.

  • OpenText Core Fax Management API fits best

    Developers building fax workflows into healthcare systems

  • WestFax fits best

    Established business faxing

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Side by side

Feature OpenText Core Fax Management API 8.7/10 Visit ↗ WestFax 8.3/10 Visit ↗
At a glance
Editor score 8.7 8.3
Ranking #5 in Online Fax Services #8 in Online Fax Services
Best for Developers building fax workflows into healthcare systems Established business faxing
Pricing model Paid Paid
Starting price Pricing on request $14.99/mo
Free plan Not checked yet —
Free trial — —
Deployment Cloud Cloud, Mobile, Browser extension
Support Docs, Community Email, Phone, Tickets, Docs
Compliance SOC 2, GDPR, HIPAA, PCI DSS, ISO 27001, SSO/SAML HIPAA, SOC 2, PCI DSS, 2FA
Integrations 19 integrations 11 integrations
Built for Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features OpenText Core Fax Management API 0/4 · WestFax 4/4
Virtual fax number Not checked yet ✓ (best)
Inbound faxing Not checked yet ✓ (best)
Mobile apps Not checked yet ✓ (best)
International faxing Not checked yet ✓ (best)
Specs
Monthly page allowance Not checked yet 500 pages/mo
Compliance support Not checked yet Hipaa
Users included Not checked yet 1 users
Our review
Pros
  • REST and SOAP APIs support inbound and outbound fax workflows
  • Status tracking and webhook callbacks cover fax event monitoring
  • Healthcare, device, collaboration, and directory integrations support enterprise systems
  • 500 pages per month on the $14.99 Solo plan
  • Web, email, mobile, Teams, Google Workspace and Chrome access
  • HIPAA support with BAA plus Enterprise API and webhook access
Cons
  • Pricing is handled through contact sales
  • API access is limited to the API platform
  • Webhook documentation is tied to XM Fax SOAP Web Services
  • No free plan is available
  • Solo is limited to one user license and one fax number
  • International faxing is an add-on across all listed plans
Our verdict

OpenText Core Fax Management API provides programmatic control over enterprise fax operations for developers integrating fax into healthcare systems and other regulated environments. It supports inbound and outbound workflows, fax status…

Read the review →

WestFax is a cloud fax service for individuals, healthcare practices, teams and enterprise organizations. It supports sending and receiving faxes through a secure web portal, email, iPhone and Android apps, Microsoft Teams, Google…

Read the review →
  1. OpenText Core Fax Management APIOnline Fax Services 8.7Pricing on request
  2. WestFaxOnline Fax Services 8.3Paid

Strengths and trade-offs

  • OpenText Core Fax Management API — where it wins

    • REST and SOAP APIs support inbound and outbound fax workflows
    • Status tracking and webhook callbacks cover fax event monitoring
    • Healthcare, device, collaboration, and directory integrations support enterprise systems

    Where it doesn't

    • Pricing is handled through contact sales
    • API access is limited to the API platform
    • Webhook documentation is tied to XM Fax SOAP Web Services
  • WestFax — where it wins

    • 500 pages per month on the $14.99 Solo plan
    • Web, email, mobile, Teams, Google Workspace and Chrome access
    • HIPAA support with BAA plus Enterprise API and webhook access

    Where it doesn't

    • No free plan is available
    • Solo is limited to one user license and one fax number
    • International faxing is an add-on across all listed plans
  • OpenText Core Fax Management API8.7/10 · Pricing on request

    A healthcare-focused fax API suite with workflows, tracking, identity controls, and integrations.

    Visit OpenTextFull verdict →
  • WestFax8.3/10 · Paid

    A business-focused fax service with 500 pages on its $14.99 Solo plan.

    Visit WestFaxFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update