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Head-to-head · Event Lead Capture Software

Webex Events Lead Retrieval vs LeadSuccess

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Webex Events Lead Retrieval #3 in Event Lead Capture Software 8.9/10 Pricing on request ✓ 5 of 6 features Visit Webex Events
LeadSuccess #5 in Event Lead Capture Software 8.7/10 Free plan Free plan✓ 5 of 6 features Visit LeadSuccess

Webex Events Lead Retrieval leads on 0 checks, LeadSuccess on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreWebex Events Lead Retrieval · 8.9/10
  • Free planonly LeadSuccess

Webex Events Lead Retrieval scores higher on our rubric for event lead capture software: 8.9 against 8.7 out of 10; our editors rank them #3 and #5.

Webex Events Lead Retrieval is the better fit for exhibitors needing offline capture and CRM export. LeadSuccess is the better fit for teams prioritizing rich capture and export options.

  • Webex Events Lead Retrieval fits best

    Exhibitors needing offline capture and CRM export

  • LeadSuccess fits best

    Teams prioritizing rich capture and export options

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Side by side

Feature Webex Events Lead Retrieval 8.9/10 Visit ↗ LeadSuccess 8.7/10 Visit ↗
At a glance
Editor score 8.9 8.7
Ranking #3 in Event Lead Capture Software #5 in Event Lead Capture Software
Best for Exhibitors needing offline capture and CRM export Teams prioritizing rich capture and export options
Pricing model Paid Free plan + paid
Starting price — —
Free plan Not checked yet ✓ (best)
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, Windows, iOS, Android
Support Email, Live chat, Phone, Docs Email, Phone
Integrations 8 integrations 5 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Webex Events Lead Retrieval 5/6 · LeadSuccess 5/6
Badge scanning ✓ ✓
Offline capture ✓ ✓
Lead qualification ✓ ✓
Lead enrichment ✓ ✓
CRM sync ✓ ✓
Lead routing Not checked yet Not checked yet
Specs
Export formats CSV, spreadsheet Excel, PDF, CSV, custom format
Our review
Pros
  • Captures enriched profiles from printed or digital badge QR codes
  • Supports offline capture with synchronization after reconnection
  • Connects lead workflows to Salesforce, Eloqua, and CSV exports
  • Captures leads through badges, QR codes, barcodes, and business cards
  • Supports offline capture, questionnaires, rich notes, and signatures
  • Exports to Excel, PDF, CSV, and custom formats with CRM integration
Cons
  • Pricing requires contacting sales
  • Lead retrieval is an add-on within the Webex Events offering
  • Advanced workflows depend on integrations or exported data
  • Advanced features are divided across multiple plan tiers
  • The mobile app requires credentials despite being free to download
  • Focused on trade-fair workflows rather than general event lead capture
Our verdict

Webex Events Lead Retrieval is a mobile application for exhibitors at conferences, trade shows, and other live events. It scans QR codes on printed or digital attendee badges, captures enriched attendee profiles, and helps teams qualify…

Read the review →

LeadSuccess is a web and mobile lead-management solution for trade-fair exhibitors. It collects visitor information from tickets, badges, QR codes, barcodes, business cards, or manual entry across web, Windows, iOS, and Android. Teams can…

Read the review →
  1. Webex Events Lead RetrievalEvent Lead Capture Software 8.9Pricing on request
  2. LeadSuccessEvent Lead Capture Software 8.7Free plan

Strengths and trade-offs

  • Webex Events Lead Retrieval — where it wins

    • Captures enriched profiles from printed or digital badge QR codes
    • Supports offline capture with synchronization after reconnection
    • Connects lead workflows to Salesforce, Eloqua, and CSV exports

    Where it doesn't

    • Pricing requires contacting sales
    • Lead retrieval is an add-on within the Webex Events offering
    • Advanced workflows depend on integrations or exported data
  • LeadSuccess — where it wins

    • Captures leads through badges, QR codes, barcodes, and business cards
    • Supports offline capture, questionnaires, rich notes, and signatures
    • Exports to Excel, PDF, CSV, and custom formats with CRM integration

    Where it doesn't

    • Advanced features are divided across multiple plan tiers
    • The mobile app requires credentials despite being free to download
    • Focused on trade-fair workflows rather than general event lead capture
  • Webex Events Lead Retrieval8.9/10 · Pricing on request

    A focused event lead retrieval app with offline capture, qualification, and CRM export.

    Visit Webex EventsFull verdict →
  • LeadSuccess8.7/10 · Free plan

    A flexible trade-fair lead capture system with strong qualification, analysis, and export tools.

    Visit LeadSuccessFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update