Head-to-head · Event Lead Capture Software
Webex Events Lead Retrieval vs LeadSuccess
Webex Events Lead Retrieval leads on 0 checks, LeadSuccess on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreWebex Events Lead Retrieval · 8.9/10
- Free planonly LeadSuccess
Webex Events Lead Retrieval scores higher on our rubric for event lead capture software: 8.9 against 8.7 out of 10; our editors rank them #3 and #5.
Webex Events Lead Retrieval is the better fit for exhibitors needing offline capture and CRM export. LeadSuccess is the better fit for teams prioritizing rich capture and export options.
- Webex Events Lead Retrieval fits best
Exhibitors needing offline capture and CRM export
- LeadSuccess fits best
Teams prioritizing rich capture and export options
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Side by side
| Feature | Webex Events Lead Retrieval 8.9/10 Visit ↗ | LeadSuccess 8.7/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.9 | 8.7 |
| Ranking | #3 in Event Lead Capture Software | #5 in Event Lead Capture Software |
| Best for | Exhibitors needing offline capture and CRM export | Teams prioritizing rich capture and export options |
| Pricing model | Paid | Free plan + paid |
| Starting price | — | — |
| Free plan | Not checked yet | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud, Mobile |
| Platforms | Web, iOS, Android | Web, Windows, iOS, Android |
| Support | Email, Live chat, Phone, Docs | Email, Phone |
| Integrations | 8 integrations | 5 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Webex Events Lead Retrieval 5/6 · LeadSuccess 5/6 | ||
| Badge scanning | ✓ | ✓ |
| Offline capture | ✓ | ✓ |
| Lead qualification | ✓ | ✓ |
| Lead enrichment | ✓ | ✓ |
| CRM sync | ✓ | ✓ |
| Lead routing | Not checked yet | Not checked yet |
| Specs | ||
| Export formats | CSV, spreadsheet | Excel, PDF, CSV, custom format |
| Our review | ||
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| Cons |
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| Our verdict | Webex Events Lead Retrieval is a mobile application for exhibitors at conferences, trade shows, and other live events. It scans QR codes on printed or digital attendee badges, captures enriched attendee profiles, and helps teams qualify… Read the review → |
LeadSuccess is a web and mobile lead-management solution for trade-fair exhibitors. It collects visitor information from tickets, badges, QR codes, barcodes, business cards, or manual entry across web, Windows, iOS, and Android. Teams can… Read the review → |
Strengths and trade-offs
Webex Events Lead Retrieval — where it wins
- Captures enriched profiles from printed or digital badge QR codes
- Supports offline capture with synchronization after reconnection
- Connects lead workflows to Salesforce, Eloqua, and CSV exports
Where it doesn't
- Pricing requires contacting sales
- Lead retrieval is an add-on within the Webex Events offering
- Advanced workflows depend on integrations or exported data
LeadSuccess — where it wins
- Captures leads through badges, QR codes, barcodes, and business cards
- Supports offline capture, questionnaires, rich notes, and signatures
- Exports to Excel, PDF, CSV, and custom formats with CRM integration
Where it doesn't
- Advanced features are divided across multiple plan tiers
- The mobile app requires credentials despite being free to download
- Focused on trade-fair workflows rather than general event lead capture
- Webex Events Lead Retrieval8.9/10 · Pricing on request
A focused event lead retrieval app with offline capture, qualification, and CRM export.
Visit Webex EventsFull verdict → - LeadSuccess8.7/10 · Free plan
A flexible trade-fair lead capture system with strong qualification, analysis, and export tools.
Visit LeadSuccessFull verdict →
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All event lead capture software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update






