Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience real numbers from our own analytics — open to see them
–Visitors
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · counted by iTechGuides's own first-party analytics, bots removed, every figure rounded down · how we count

Head-to-head · Remote Video Support Software

Virtually OnSite vs OnSight RVX

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Virtually OnSite #5 in Remote Video Support Software 7.4/10 From $24/mo · 14-day trial ✓ 4 of 5 features Try Virtually OnSite
OnSight RVX #8 in Remote Video Support Software 6.9/10 From $29/mo · 30-day trial ✓ 0 of 5 features Visit OnSight RVX

Virtually OnSite leads on 4 checks, OnSight RVX on 0, and 2 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreVirtually OnSite · 7.4/10
  • Most featuresVirtually OnSite · 4 of 5

Virtually OnSite scores higher on our rubric for remote video support software: 7.4 against 6.9 out of 10; our editors rank them #5 and #8.

Virtually OnSite offers live video sessions; OnSight RVX doesn't publish it. Virtually OnSite offers browser-based sessions; OnSight RVX doesn't publish it. Virtually OnSite offers live annotations; OnSight RVX doesn't publish it. Virtually OnSite offers session recording; OnSight RVX doesn't publish it.

Virtually OnSite is the better fit for small service teams supporting customers remotely. OnSight RVX is the better fit for field teams needing capture, OCR, and inspection tools.

  • Virtually OnSite fits best

    Small service teams supporting customers remotely

  • OnSight RVX fits best

    Field teams needing capture, OCR, and inspection tools

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Virtually OnSite 7.4/10 Visit ↗ OnSight RVX 6.9/10 Visit ↗
At a glance
Editor score 7.4 6.9
Ranking #5 in Remote Video Support Software #8 in Remote Video Support Software
Best for Small service teams supporting customers remotely Field teams needing capture, OCR, and inspection tools
Pricing model Paid Paid
Starting price Not published Not published
Free plan — —
Free trial — —
Free trial length 14 days · no card needed 30 days
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email Email, Phone, Tickets · 24/7
Compliance SSO/SAML GDPR
Integrations 3 integrations 4 integrations
Built for Solo, Small business, Mid-market Small business, Mid-market, Enterprise
Features Virtually OnSite 4/5 · OnSight RVX 0/5
Live video sessions ✓ (best) Not published
Browser-based sessions ✓ (best) Not published
Co-browsing — Not published
Live annotations ✓ (best) Not published
Session recording ✓ (best) Not published
Specs
Mobile support Both Not published
Our review
Pros
  • Customers join live camera sessions from a browser link without an app install.
  • Annotations, zoom, and flashlight control help guide customers during a session.
  • Screenshots, recordings, notes, and checklists keep session work documented.
  • Live browser sessions let customers join from a text link without an app or account.
  • OCR, AR measurement, geolocation, and image capture support detailed inspections.
  • Automatic PDF reports, recordings, and self-surveys document each session.
Cons
  • There is no ongoing free plan; the trial lasts 14 days or 15 sessions.
  • The Solo plan’s saved session history is limited to 90 days.
  • Support is listed through email, with no other support channel specified.
  • No free plan; the Starter plan begins at $29 per month.
  • Listed platform coverage is web and API, narrower than web and mobile needs.
  • Unlimited session minutes and detailed reporting require the $59 Business plan.
Our verdict

Virtually OnSite is a remote video support tool for service businesses and field teams, including HVAC, electrical, facilities, and industrial operations. A technician can invite a customer to a live session through a browser link, so the…

Read the review →

OnSight RVX is browser-based remote visual assistance software from Hostcomm for field-service, installation, housing, utility, insurance, and equipment-support teams. An expert invites a customer to a live camera session by text link,…

Read the review →
  1. Virtually OnSiteRemote Video Support Software 7.4From $24/mo · 14-day trial
  2. OnSight RVXRemote Video Support Software 6.9From $29/mo · 30-day trial

Strengths and trade-offs

  • Virtually OnSite — where it wins

    • Customers join live camera sessions from a browser link without an app install.
    • Annotations, zoom, and flashlight control help guide customers during a session.
    • Screenshots, recordings, notes, and checklists keep session work documented.

    Where it doesn't

    • There is no ongoing free plan; the trial lasts 14 days or 15 sessions.
    • The Solo plan’s saved session history is limited to 90 days.
    • Support is listed through email, with no other support channel specified.

  • OnSight RVX — where it wins

    • Live browser sessions let customers join from a text link without an app or account.
    • OCR, AR measurement, geolocation, and image capture support detailed inspections.
    • Automatic PDF reports, recordings, and self-surveys document each session.

    Where it doesn't

    • No free plan; the Starter plan begins at $29 per month.
    • Listed platform coverage is web and API, narrower than web and mobile needs.
    • Unlimited session minutes and detailed reporting require the $59 Business plan.

More comparisons

All remote video support software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update