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Head-to-head · Cannabis CRM Software

Springbig vs HigherScore

  • Updated Oct 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score Springbig #7 in Cannabis CRM Software 7.7/10 Pricing on request ✓ 5 of 7 features Visit Springbig
HigherScore #8 in Cannabis CRM Software 7.6/10 Free plan · 14-day trial Free planFree trial✓ 6 of 7 features Visit HigherScore

Springbig leads on 0 checks, HigherScore on 0, and 8 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSpringbig · 7.7/10
  • Free planonly HigherScore
  • Free trialonly HigherScore
  • Most featuresHigherScore · 6 of 7

Springbig scores higher on our rubric for cannabis crm software: 7.7 against 7.6 out of 10; our editors rank them #7 and #8.

Springbig is the better fit for multi-channel dispensary engagement teams. HigherScore is the better fit for budget-conscious dispensary loyalty programs.

  • Springbig fits best

    Multi-channel dispensary engagement teams

  • HigherScore fits best

    Budget-conscious dispensary loyalty programs

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Side by side

Feature Springbig 7.7/10 Visit ↗ HigherScore 7.6/10 Visit ↗
At a glance
Editor score 7.7 7.6
Ranking #7 in Cannabis CRM Software #8 in Cannabis CRM Software
Best for Multi-channel dispensary engagement teams Budget-conscious dispensary loyalty programs
Pricing model Paid Free plan + paid
Starting price Pricing on request $199/mo
Free plan Not checked yet ✓ (best)
Free trial — 14 days
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web
Support Email, Phone Email, Live chat, Phone, Community
Compliance GDPR GDPR
Integrations 19 integrations 16 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Springbig 5/7 · HigherScore 6/7
Patient profiles ✓ ✓
Loyalty programs ✓ ✓
SMS marketing ✓ ✓
Email marketing ✓ ✓
Wholesale workflows Not checked yet —
POS integrations ✓ ✓
Multi-location support Not checked yet ✓ (best)
Our review
Pros
  • Combines SMS/MMS, email, push, loyalty and journey automation
  • Segments audiences by purchase behavior and customer data
  • Connects loyalty with POS and e-commerce systems
  • Free Starter plan includes loyalty, email campaigns and standard analytics
  • Growth adds advanced tiers and SMS, email and push campaigns
  • POS sync, compliance controls and customer segmentation support day-to-day programs
Cons
  • Pricing requires a sales conversation
  • Push notifications depend on branded native apps
  • Profiles target retail members, not clinical patients
  • Starter is limited to basic loyalty and email campaigns
  • Advanced multi-location features are reserved for higher-tier plans
  • Focused on loyalty and CRM, without wholesale workflows
Our verdict

Springbig is a customer relationship, loyalty, and marketing platform for cannabis dispensaries and brands. It combines SMS and MMS campaigns, templated email, push notifications through branded native apps, behavioral automations, journey…

Read the review →

HigherScore brings loyalty, customer profiles and campaign tools together for cannabis dispensaries, brands and delivery services. Its free Starter plan makes it approachable for a single-location business beginning a loyalty program,…

Read the review →
  1. SpringbigCannabis CRM Software 7.7Pricing on request
  2. HigherScoreCannabis CRM Software 7.6Free plan · 14-day trial

Strengths and trade-offs

  • Springbig — where it wins

    • Combines SMS/MMS, email, push, loyalty and journey automation
    • Segments audiences by purchase behavior and customer data
    • Connects loyalty with POS and e-commerce systems

    Where it doesn't

    • Pricing requires a sales conversation
    • Push notifications depend on branded native apps
    • Profiles target retail members, not clinical patients

  • HigherScore — where it wins

    • Free Starter plan includes loyalty, email campaigns and standard analytics
    • Growth adds advanced tiers and SMS, email and push campaigns
    • POS sync, compliance controls and customer segmentation support day-to-day programs

    Where it doesn't

    • Starter is limited to basic loyalty and email campaigns
    • Advanced multi-location features are reserved for higher-tier plans
    • Focused on loyalty and CRM, without wholesale workflows

More comparisons

All cannabis CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update