Head-to-head · Sales CRM Software
Salesforce Sales Cloud vs Bitrix24 CRM
Salesforce Sales Cloud leads on 1 check, Bitrix24 CRM on 0, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreSalesforce Sales Cloud · 9.4/10
- Lowest starting priceSalesforce Sales Cloud · $25/user/mo
- Free planboth
- Free trialboth
- Most featuresBitrix24 CRM · 2 of 3
Salesforce Sales Cloud scores higher on our rubric for sales crm software: 9.4 against 9.1 out of 10; our editors rank them #1 and #4.
Salesforce Sales Cloud is cheaper to start at $25/user/mo against $49/user/mo.
Salesforce Sales Cloud is the better fit for large teams needing a configurable sales CRM. Bitrix24 CRM is the better fit for teams wanting broad CRM features and deployment choice.
- Salesforce Sales Cloud fits best
Large teams needing a configurable sales CRM
- Bitrix24 CRM fits best
Teams wanting broad CRM features and deployment choice
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Side by side
| Feature | Salesforce Sales Cloud 9.4/10 Visit ↗ | Bitrix24 CRM 9.1/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.4 | 9.1 |
| Ranking | #1 in Sales CRM Software | #4 in Sales CRM Software |
| Best for | Large teams needing a configurable sales CRM | Teams wanting broad CRM features and deployment choice |
| Pricing model | Free plan + paid | Free plan + paid |
| Starting price | $25/user/mo (best) | $49/mo |
| Free plan | ✓ | ✓ |
| Free trial | 30 days | 15 days |
| Free trial length | 30 days · no card needed | 15 days · no card needed |
| Deployment | Cloud, Mobile | Cloud, Self-hosted, Desktop, Mobile |
| Platforms | Web, iOS, Android | Web, Windows, macOS, iOS, Android |
| Support | Phone, Community, Docs · 24/7 | Live chat, Docs, Email |
| Integrations | 10 integrations | 790+ integrations |
| Built for | Small business, Mid-market, Enterprise | Solo, Small business, Mid-market, Enterprise |
| Features Salesforce Sales Cloud 0/3 · Bitrix24 CRM 2/3 | ||
| Pipeline management | Not checked yet | ✓ (best) |
| Sales forecasting | Not checked yet | Not checked yet |
| Mobile apps | Not checked yet | ✓ (best) |
| Specs | ||
| Contact limit | Not checked yet | Not checked yet |
| Workflow automation | Not checked yet | Not checked yet |
| Deployment | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | Salesforce Sales Cloud is a cloud CRM for sales teams, from small businesses to enterprise organizations. It brings lead, account, contact, and opportunity management together with pipeline management, forecasting, activity capture,… Read the review → |
Bitrix24 CRM brings lead, contact, company, and deal management together with pipelines, communications, tasks, workflows, and customer support. It suits teams looking for a wide-ranging CRM alongside collaboration tools, from solo… Read the review → |
Strengths and trade-offs
Salesforce Sales Cloud — where it wins
- Manages leads, accounts, contacts, opportunities, pipelines, and forecasts
- Free Suite includes mobile access and Gmail or Outlook email integration
- Higher tiers add automation, customization, quoting, AI, and security options
Where it doesn't
- Advanced capabilities sit in substantially higher-priced annual plans
- The broad tier range can make plan selection less straightforward
- Some plans are billed annually rather than monthly
Bitrix24 CRM — where it wins
- Manage leads, contacts, companies, deals, and configurable sales pipelines.
- Automate emails, tasks, notifications, assignments, and recurring deals.
- Choose cloud or self-hosted deployment; connect through 790 integrations.
Where it doesn't
- The free plan has 5 GB of storage and basic CRM features.
- Sales automation and analytics are listed on the Professional plan.
- Enterprise pricing varies by organization size.
- Salesforce Sales Cloud9.4/10 · Free plan · 30-day trial
A configurable sales CRM with a free option and paid plans from $25 per user monthly.
Visit SalesforceFull verdict → - Bitrix24 CRM9.1/10 · Free plan · 15-day trial
A broad CRM with free and paid plans, extensive integrations, and cloud or self-hosted deployment.
Visit Bitrix24Full verdict →
All sales CRM software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update