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Head-to-head · Business Phone Systems

Zoom Phone vs RingCentral RingEX

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Zoom Phone #1 in Business Phone Systems 9.2/10 Paid ✓ 3 of 3 features Visit Zoom Phone
RingCentral RingEX #2 in Business Phone Systems 9.1/10 14-day trial Free trial✓ 3 of 3 features Visit RingCentral

Zoom Phone leads on 1 check, RingCentral RingEX on 0, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoom Phone · 9.2/10
  • Lowest starting priceZoom Phone · $10/user/mo
  • Free trialonly RingCentral RingEX

Zoom Phone scores higher on our rubric for business phone systems: 9.2 against 9.1 out of 10; our editors rank them #1 and #2.

Zoom Phone is cheaper to start at $10/user/mo against $19.99/user/mo.

Zoom Phone is the better fit for businesses wanting low-cost, broad cloud calling. RingCentral RingEX is the better fit for established organizations needing unified communications.

  • Zoom Phone fits best

    Businesses wanting low-cost, broad cloud calling

  • RingCentral RingEX fits best

    Established organizations needing unified communications

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Zoom Phone 9.2/10 Visit ↗ RingCentral RingEX 9.1/10 Visit ↗
At a glance
Editor score 9.2 9.1
Ranking #1 in Business Phone Systems #2 in Business Phone Systems
Best for Businesses wanting low-cost, broad cloud calling Established organizations needing unified communications
Pricing model Paid Paid
Starting price $10/user/mo (best) $19.99/user/mo
Free plan — —
Free trial — 14 days
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, iOS, Android
Support Phone, Community, Docs Phone, Live chat, Community, Docs · 24/7
Compliance SOC 2, HIPAA SOC 2, ISO 27001, HIPAA, SSO/SAML
Integrations 7 integrations 500+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Zoom Phone 3/3 · RingCentral RingEX 3/3
Auto attendant ✓ ✓
Voicemail transcription ✓ ✓
Desktop and mobile apps ✓ ✓
Specs
Included users Not checked yet 20 users
Business numbers Multiple Multiple
Call routing Custom Custom
Our review
Pros
  • Cloud PBX with metered, unlimited, and global calling plans
  • Routing, auto receptionists, IVR, queues, shared lines, and forwarding
  • Desktop, mobile, web, API access, and broad business integrations
  • Custom IVR and call routing for business hours, availability, and rules
  • Calling, SMS, fax, meetings, messaging, and voicemail in one platform
  • AI notes, transcription, summaries, and message translation
Cons
  • There is no free plan
  • The $10 plan uses metered calling
  • Pricing varies by region, plan, billing cycle, and bundling
  • No free plan is available
  • Plan packaging varies across RingCentral pages and regions
  • Advanced meeting and recording capabilities vary by plan
Our verdict

Zoom Phone is a cloud-based business phone system for organizations that need business calling across desktop, mobile, web, and compatible desk-phone devices. It combines business numbers, domestic and international calling, SMS and MMS,…

Read the review →

RingCentral RingEX is a cloud-based unified communications platform for businesses that need calling, messaging, meetings, fax, voicemail, and administration in one application. It supports web, Windows, macOS, iOS, and Android access,…

Read the review →
  1. Zoom PhoneBusiness Phone Systems 9.2Paid
  2. RingCentral RingEXBusiness Phone Systems 9.114-day trial

Strengths and trade-offs

  • Zoom Phone — where it wins

    • Cloud PBX with metered, unlimited, and global calling plans
    • Routing, auto receptionists, IVR, queues, shared lines, and forwarding
    • Desktop, mobile, web, API access, and broad business integrations

    Where it doesn't

    • There is no free plan
    • The $10 plan uses metered calling
    • Pricing varies by region, plan, billing cycle, and bundling

  • RingCentral RingEX — where it wins

    • Custom IVR and call routing for business hours, availability, and rules
    • Calling, SMS, fax, meetings, messaging, and voicemail in one platform
    • AI notes, transcription, summaries, and message translation

    Where it doesn't

    • No free plan is available
    • Plan packaging varies across RingCentral pages and regions
    • Advanced meeting and recording capabilities vary by plan

More comparisons

All business phone systems comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update