RingCentral RingEX vs Sangoma Business Communications

RingCentral RingEX9.4Visit Sangoma Business Communications8.6Visit

Higher score RingCentral RingEX #1 in UCaaS Platforms 9.4/10 14-day trial Free trial✓ 1 of 6 features Visit RingEX

vs

Sangoma Business Communications #8 in UCaaS Platforms 8.6/10 Pricing on request ✓ 1 of 6 features Visit Sangoma

• RingCentral RingEX fits best

  Businesses wanting a mature, full UCaaS suite

• Sangoma Business Communications fits best

  Teams needing calling with queue and receptionist tools

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Side by side

Feature	RingCentral RingEX 9.4/10 Visit ↗	Sangoma Business Communications 8.6/10 Visit ↗
At a glance
Editor score	9.4	8.6
Ranking	#1 in UCaaS Platforms	#8 in UCaaS Platforms
Best for	Businesses wanting a mature, full UCaaS suite	Teams needing calling with queue and receptionist tools
Pricing model	Paid	Paid
Starting price	$19.99/user/mo	Pricing on request
Free plan	—	Not checked yet
Free trial	14 days	—
Deployment	Cloud, Desktop, Mobile	Cloud
Platforms	Web, Windows, macOS, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Phone, Live chat, Community, Docs · 24/7	Docs · 24/7
Compliance	SOC 2, ISO 27001, HIPAA, SSO/SAML	HIPAA, PCI DSS
Integrations	500+ integrations	2 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features RingCentral RingEX 1/6 · Sangoma Business Communications 1/6
Video meetings	Not checked yet	✓ (best)
PSTN calling	Not checked yet	Not checked yet
Team messaging	Not checked yet	Not checked yet
SMS/MMS	Not checked yet	Not checked yet
Auto attendant	✓ (best)	Not checked yet
Call recording	Not checked yet	Not checked yet
Specs
Meeting participant limit	Not checked yet	Not checked yet
Our review
Pros	Combines calling, IVR, routing, messaging, meetings, fax, and voicemail tools Works across web, desktop, mobile, and API deployments Offers 500 integrations plus 24/7 support and broad compliance options	Unlimited business calling plus SMS, messaging and HD video meetings Queues, IVR, analytics and a receptionist dashboard support call handling HIPAA and PCI DSS coverage with 24/7 support availability
Cons	No free plan is available Automatic call recording starts with Premium and higher tiers Unlimited storage is reserved for the Ultimate tier	Pricing requires contacting sales for the monthly subscription Named integrations are Microsoft Teams and Salesforce Documentation is the listed support channel
Our verdict	RingCentral RingEX is a cloud communications platform for businesses that want calling, SMS, team messaging, video meetings, fax, voicemail, and integrations in one application. Its tools include auto-attendant and single- or multi-level… Read the review →	Sangoma Business Communications is a hosted UCaaS platform combining business calling, messaging, video meetings and contact-center functions. It is designed for small businesses, mid-market organizations and enterprises, including… Read the review →

Strengths and trade-offs

• RingCentral RingEX — where it wins

  • Combines calling, IVR, routing, messaging, meetings, fax, and voicemail tools
  • Works across web, desktop, mobile, and API deployments
  • Offers 500 integrations plus 24/7 support and broad compliance options

  Where it doesn't

  • No free plan is available
  • Automatic call recording starts with Premium and higher tiers
  • Unlimited storage is reserved for the Ultimate tier

• Sangoma Business Communications — where it wins

  • Unlimited business calling plus SMS, messaging and HD video meetings
  • Queues, IVR, analytics and a receptionist dashboard support call handling
  • HIPAA and PCI DSS coverage with 24/7 support availability

  Where it doesn't

  • Pricing requires contacting sales for the monthly subscription
  • Named integrations are Microsoft Teams and Salesforce
  • Documentation is the listed support channel

• RingCentral RingEX9.4/10 · 14-day trial

  A mature UCaaS suite combining calling, messaging, meetings, fax, and integrations.

  Visit RingEXFull verdict →
• Sangoma Business Communications8.6/10 · Pricing on request

  A cloud UCaaS suite for teams that need calling, queues and receptionist routing.

  Visit SangomaFull verdict →