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Head-to-head · UCaaS Platforms

RingCentral RingEX vs Microsoft Teams

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score RingCentral RingEX #1 in UCaaS Platforms 9.4/10 14-day trial Free trial✓ 1 of 6 features Visit RingEX
Microsoft Teams #3 in UCaaS Platforms 9.1/10 Free plan Free plan✓ 0 of 6 features Try Microsoft Teams

RingCentral RingEX leads on 0 checks, Microsoft Teams on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreRingCentral RingEX · 9.4/10
  • Free planonly Microsoft Teams
  • Free trialonly RingCentral RingEX
  • Most featuresRingCentral RingEX · 1 of 6

RingCentral RingEX scores higher on our rubric for ucaas platforms: 9.4 against 9.1 out of 10; our editors rank them #1 and #3.

Microsoft Teams offers free plan; RingCentral RingEX doesn't.

RingCentral RingEX is the better fit for businesses wanting a mature, full UCaaS suite. Microsoft Teams is the better fit for organizations already using Microsoft 365.

  • RingCentral RingEX fits best

    Businesses wanting a mature, full UCaaS suite

  • Microsoft Teams fits best

    Organizations already using Microsoft 365

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature RingCentral RingEX 9.4/10 Visit ↗ Microsoft Teams 9.1/10 Visit ↗
At a glance
Editor score 9.4 9.1
Ranking #1 in UCaaS Platforms #3 in UCaaS Platforms
Best for Businesses wanting a mature, full UCaaS suite Organizations already using Microsoft 365
Pricing model Paid Free plan + paid
Starting price $19.99/user/mo —
Free plan — ✓ (best)
Free trial 14 days —
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Phone, Live chat, Community, Docs · 24/7 Phone, Docs, Community
Compliance SOC 2, ISO 27001, HIPAA, SSO/SAML SOC 2, ISO 27001, HIPAA, 2FA
Integrations 500+ integrations 250+ integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features RingCentral RingEX 1/6 · Microsoft Teams 0/6
Video meetings Not checked yet Not checked yet
PSTN calling Not checked yet Not checked yet
Team messaging Not checked yet Not checked yet
SMS/MMS Not checked yet Not checked yet
Auto attendant ✓ (best) Not checked yet
Call recording Not checked yet Not checked yet
Specs
Meeting participant limit Not checked yet Not checked yet
Our review
Pros
  • Combines calling, IVR, routing, messaging, meetings, fax, and voicemail tools
  • Works across web, desktop, mobile, and API deployments
  • Offers 500 integrations plus 24/7 support and broad compliance options
  • Combines chat, channels, meetings, calling, voicemail, and file collaboration
  • Connects with Microsoft 365 apps including SharePoint, OneDrive, and Outlook
  • Runs on web, Windows, macOS, Linux, iOS, and Android
Cons
  • No free plan is available
  • Automatic call recording starts with Premium and higher tiers
  • Unlimited storage is reserved for the Ultimate tier
  • Teams Free is primarily positioned for personal use
  • Business calling options involve separate phone plans and calling arrangements
  • Plan availability and pricing vary by region
Our verdict

RingCentral RingEX is a cloud communications platform for businesses that want calling, SMS, team messaging, video meetings, fax, voicemail, and integrations in one application. Its tools include auto-attendant and single- or multi-level…

Read the review →

Microsoft Teams brings private and group chat, organized channels, meetings, cloud calling, voicemail, file sharing, and collaborative apps into one service. It suits organizations that want those work tools together, particularly…

Read the review →
  1. RingCentral RingEXUCaaS Platforms 9.414-day trial
  2. Microsoft TeamsUCaaS Platforms 9.1Free plan

Strengths and trade-offs

  • RingCentral RingEX — where it wins

    • Combines calling, IVR, routing, messaging, meetings, fax, and voicemail tools
    • Works across web, desktop, mobile, and API deployments
    • Offers 500 integrations plus 24/7 support and broad compliance options

    Where it doesn't

    • No free plan is available
    • Automatic call recording starts with Premium and higher tiers
    • Unlimited storage is reserved for the Ultimate tier

  • Microsoft Teams — where it wins

    • Combines chat, channels, meetings, calling, voicemail, and file collaboration
    • Connects with Microsoft 365 apps including SharePoint, OneDrive, and Outlook
    • Runs on web, Windows, macOS, Linux, iOS, and Android

    Where it doesn't

    • Teams Free is primarily positioned for personal use
    • Business calling options involve separate phone plans and calling arrangements
    • Plan availability and pricing vary by region
  • RingCentral RingEX9.4/10 · 14-day trial

    A mature UCaaS suite combining calling, messaging, meetings, fax, and integrations.

    Visit RingEXFull verdict →
  • Microsoft Teams9.1/10 · Free plan

    A broad collaboration suite with cloud calling, especially suited to Microsoft 365 organizations.

    Try Microsoft TeamsFull verdict →

More comparisons

All UCaaS platforms comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update