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Head-to-head · UCaaS Platforms

Microsoft Teams vs Sangoma Business Communications

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Microsoft Teams #3 in UCaaS Platforms 9.1/10 Free plan Free plan✓ 0 of 6 features Try Microsoft Teams
Sangoma Business Communications #8 in UCaaS Platforms 8.6/10 Pricing on request ✓ 1 of 6 features Visit Sangoma

Microsoft Teams leads on 0 checks, Sangoma Business Communications on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMicrosoft Teams · 9.1/10
  • Free planonly Microsoft Teams
  • Most featuresSangoma Business Communications · 1 of 6

Microsoft Teams scores higher on our rubric for ucaas platforms: 9.1 against 8.6 out of 10; our editors rank them #3 and #8.

Microsoft Teams is the better fit for organizations already using Microsoft 365. Sangoma Business Communications is the better fit for teams needing calling with queue and receptionist tools.

  • Microsoft Teams fits best

    Organizations already using Microsoft 365

  • Sangoma Business Communications fits best

    Teams needing calling with queue and receptionist tools

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Side by side

Feature Microsoft Teams 9.1/10 Visit ↗ Sangoma Business Communications 8.6/10 Visit ↗
At a glance
Editor score 9.1 8.6
Ranking #3 in UCaaS Platforms #8 in UCaaS Platforms
Best for Organizations already using Microsoft 365 Teams needing calling with queue and receptionist tools
Pricing model Free plan + paid Paid
Starting price — Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, iOS, Android
Support Phone, Docs, Community Docs · 24/7
Compliance SOC 2, ISO 27001, HIPAA, 2FA HIPAA, PCI DSS
Integrations 250+ integrations 2 integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Microsoft Teams 0/6 · Sangoma Business Communications 1/6
Video meetings Not checked yet ✓ (best)
PSTN calling Not checked yet Not checked yet
Team messaging Not checked yet Not checked yet
SMS/MMS Not checked yet Not checked yet
Auto attendant Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
Specs
Meeting participant limit Not checked yet Not checked yet
Our review
Pros
  • Combines chat, channels, meetings, calling, voicemail, and file collaboration
  • Connects with Microsoft 365 apps including SharePoint, OneDrive, and Outlook
  • Runs on web, Windows, macOS, Linux, iOS, and Android
  • Unlimited business calling plus SMS, messaging and HD video meetings
  • Queues, IVR, analytics and a receptionist dashboard support call handling
  • HIPAA and PCI DSS coverage with 24/7 support availability
Cons
  • Teams Free is primarily positioned for personal use
  • Business calling options involve separate phone plans and calling arrangements
  • Plan availability and pricing vary by region
  • Pricing requires contacting sales for the monthly subscription
  • Named integrations are Microsoft Teams and Salesforce
  • Documentation is the listed support channel
Our verdict

Microsoft Teams brings private and group chat, organized channels, meetings, cloud calling, voicemail, file sharing, and collaborative apps into one service. It suits organizations that want those work tools together, particularly…

Read the review →

Sangoma Business Communications is a hosted UCaaS platform combining business calling, messaging, video meetings and contact-center functions. It is designed for small businesses, mid-market organizations and enterprises, including…

Read the review →
  1. Microsoft TeamsUCaaS Platforms 9.1Free plan
  2. Sangoma Business CommunicationsUCaaS Platforms 8.6Pricing on request

Strengths and trade-offs

  • Microsoft Teams — where it wins

    • Combines chat, channels, meetings, calling, voicemail, and file collaboration
    • Connects with Microsoft 365 apps including SharePoint, OneDrive, and Outlook
    • Runs on web, Windows, macOS, Linux, iOS, and Android

    Where it doesn't

    • Teams Free is primarily positioned for personal use
    • Business calling options involve separate phone plans and calling arrangements
    • Plan availability and pricing vary by region

  • Sangoma Business Communications — where it wins

    • Unlimited business calling plus SMS, messaging and HD video meetings
    • Queues, IVR, analytics and a receptionist dashboard support call handling
    • HIPAA and PCI DSS coverage with 24/7 support availability

    Where it doesn't

    • Pricing requires contacting sales for the monthly subscription
    • Named integrations are Microsoft Teams and Salesforce
    • Documentation is the listed support channel
  • Microsoft Teams9.1/10 · Free plan

    A broad collaboration suite with cloud calling, especially suited to Microsoft 365 organizations.

    Try Microsoft TeamsFull verdict →
  • Sangoma Business Communications8.6/10 · Pricing on request

    A cloud UCaaS suite for teams that need calling, queues and receptionist routing.

    Visit SangomaFull verdict →

More comparisons

All UCaaS platforms comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update