Vonage Business Communications vs Sangoma Business Communications

Vonage Business Communications8.7Visit Sangoma Business Communications8.6Visit

Higher score Vonage Business Communications #7 in UCaaS Platforms 8.7/10 Paid ✓ 1 of 6 features Visit Vonage

vs

Sangoma Business Communications #8 in UCaaS Platforms 8.6/10 Pricing on request ✓ 1 of 6 features Visit Sangoma

• Vonage Business Communications fits best

  Teams wanting calling, messaging, and meetings together

• Sangoma Business Communications fits best

  Teams needing calling with queue and receptionist tools

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	Vonage Business Communications 8.7/10 Visit ↗	Sangoma Business Communications 8.6/10 Visit ↗
At a glance
Editor score	8.7	8.6
Ranking	#7 in UCaaS Platforms	#8 in UCaaS Platforms
Best for	Teams wanting calling, messaging, and meetings together	Teams needing calling with queue and receptionist tools
Pricing model	Paid	Paid
Starting price	—	Pricing on request
Free plan	—	Not checked yet
Free trial	—	—
Deployment	Cloud, Desktop, Mobile, Browser extension	Cloud
Platforms	Web, Windows, macOS, iOS, Android, Chrome extension	Web, Windows, macOS, iOS, Android
Support	Phone, Live chat, Tickets, Community, Docs	Docs · 24/7
Compliance	ISO 27001, PCI DSS	HIPAA, PCI DSS
Integrations	50+ integrations	2 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Vonage Business Communications 1/6 · Sangoma Business Communications 1/6
Video meetings	Not checked yet	✓ (best)
PSTN calling	Not checked yet	Not checked yet
Team messaging	Not checked yet	Not checked yet
SMS/MMS	Not checked yet	Not checked yet
Auto attendant	✓ (best)	Not checked yet
Call recording	Not checked yet	Not checked yet
Specs
Meeting participant limit	Not checked yet	Not checked yet
Our review
Pros	Combines business calling, SMS/MMS, voicemail, and virtual receptionist menus Premium adds team messaging and meetings for up to 200 participants Advanced adds call recording, voicemail transcription, and call groups	Unlimited business calling plus SMS, messaging and HD video meetings Queues, IVR, analytics and a receptionist dashboard support call handling HIPAA and PCI DSS coverage with 24/7 support availability
Cons	Plan features are divided across three tiers Video meetings and single sign-on are limited to Premium and above Call recording and call groups are limited to Advanced	Pricing requires contacting sales for the monthly subscription Named integrations are Microsoft Teams and Salesforce Documentation is the listed support channel
Our verdict	Vonage Business Communications brings business calling, SMS and MMS, voicemail, video meetings, team messaging, and virtual receptionist functions into a cloud service. It is aimed at organizations that want those communication channels… Read the review →	Sangoma Business Communications is a hosted UCaaS platform combining business calling, messaging, video meetings and contact-center functions. It is designed for small businesses, mid-market organizations and enterprises, including… Read the review →

Strengths and trade-offs

• Vonage Business Communications — where it wins

  • Combines business calling, SMS/MMS, voicemail, and virtual receptionist menus
  • Premium adds team messaging and meetings for up to 200 participants
  • Advanced adds call recording, voicemail transcription, and call groups

  Where it doesn't

  • Plan features are divided across three tiers
  • Video meetings and single sign-on are limited to Premium and above
  • Call recording and call groups are limited to Advanced

• Sangoma Business Communications — where it wins

  • Unlimited business calling plus SMS, messaging and HD video meetings
  • Queues, IVR, analytics and a receptionist dashboard support call handling
  • HIPAA and PCI DSS coverage with 24/7 support availability

  Where it doesn't

  • Pricing requires contacting sales for the monthly subscription
  • Named integrations are Microsoft Teams and Salesforce
  • Documentation is the listed support channel

• Vonage Business Communications8.7/10 · Paid

  A tiered business communications service for teams combining calls, messages, and meetings.

  Visit VonageFull verdict →
• Sangoma Business Communications8.6/10 · Pricing on request

  A cloud UCaaS suite for teams that need calling, queues and receptionist routing.

  Visit SangomaFull verdict →