Nextiva vs Sangoma Business Communications

Nextiva8.8Visit Sangoma Business Communications8.6Visit

Higher score Nextiva #6 in UCaaS Platforms 8.8/10 Paid ✓ 1 of 6 features Visit Nextiva

vs

Sangoma Business Communications #8 in UCaaS Platforms 8.6/10 Pricing on request ✓ 1 of 6 features Visit Sangoma

• Nextiva fits best

  Businesses seeking calling features at a clear entry price

• Sangoma Business Communications fits best

  Teams needing calling with queue and receptionist tools

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Side by side

Feature	Nextiva 8.8/10 Visit ↗	Sangoma Business Communications 8.6/10 Visit ↗
At a glance
Editor score	8.8	8.6
Ranking	#6 in UCaaS Platforms	#8 in UCaaS Platforms
Best for	Businesses seeking calling features at a clear entry price	Teams needing calling with queue and receptionist tools
Pricing model	Paid	Paid
Starting price	$15/user/mo	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Desktop, Mobile, Browser extension	Cloud
Platforms	Web, Windows, macOS, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Phone, Live chat, Docs · 24/7	Docs · 24/7
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML	HIPAA, PCI DSS
Integrations	32+ integrations	2 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Nextiva 1/6 · Sangoma Business Communications 1/6
Video meetings	Not checked yet	✓ (best)
PSTN calling	Not checked yet	Not checked yet
Team messaging	Not checked yet	Not checked yet
SMS/MMS	Not checked yet	Not checked yet
Auto attendant	✓ (best)	Not checked yet
Call recording	Not checked yet	Not checked yet
Specs
Meeting participant limit	Not checked yet	Not checked yet
Our review
Pros	Core combines calling, SMS, video meetings, sharing, routing, and team chat. IVR, visual call flows, queues, recording, and transcription support call handling. Apps span web, desktop, and mobile, with CRM and productivity integrations.	Unlimited business calling plus SMS, messaging and HD video meetings Queues, IVR, analytics and a receptionist dashboard support call handling HIPAA and PCI DSS coverage with 24/7 support availability
Cons	Advanced contact-center features are split across higher-priced plans. Scale costs $75 per user monthly, substantially above Core and Engage. Its broad feature set may exceed the needs of teams seeking calling alone.	Pricing requires contacting sales for the monthly subscription Named integrations are Microsoft Teams and Salesforce Documentation is the listed support channel
Our verdict	Nextiva brings business calling, messaging, meetings, and call management into a cloud communications service for small businesses, mid-market organizations, and enterprises. It suits teams that want phone capabilities alongside… Read the review →	Sangoma Business Communications is a hosted UCaaS platform combining business calling, messaging, video meetings and contact-center functions. It is designed for small businesses, mid-market organizations and enterprises, including… Read the review →

Strengths and trade-offs

• Nextiva — where it wins

  • Core combines calling, SMS, video meetings, sharing, routing, and team chat.
  • IVR, visual call flows, queues, recording, and transcription support call handling.
  • Apps span web, desktop, and mobile, with CRM and productivity integrations.

  Where it doesn't

  • Advanced contact-center features are split across higher-priced plans.
  • Scale costs $75 per user monthly, substantially above Core and Engage.
  • Its broad feature set may exceed the needs of teams seeking calling alone.

• Sangoma Business Communications — where it wins

  • Unlimited business calling plus SMS, messaging and HD video meetings
  • Queues, IVR, analytics and a receptionist dashboard support call handling
  • HIPAA and PCI DSS coverage with 24/7 support availability

  Where it doesn't

  • Pricing requires contacting sales for the monthly subscription
  • Named integrations are Microsoft Teams and Salesforce
  • Documentation is the listed support channel

• Nextiva8.8/10 · Paid

  A broad business communications suite with a clear $15 monthly entry price.

  Visit NextivaFull verdict →
• Sangoma Business Communications8.6/10 · Pricing on request

  A cloud UCaaS suite for teams that need calling, queues and receptionist routing.

  Visit SangomaFull verdict →