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Head-to-head · Cloud Telephony Solutions

RingCentral RingEX vs CallHippo

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score RingCentral RingEX #2 in Cloud Telephony Solutions 9.2/10 14-day trial Free trial✓ 1 of 5 features Visit RingCentral
CallHippo #7 in Cloud Telephony Solutions 8.7/10 10-day trial Free trial✓ 1 of 5 features Visit CallHippo

RingCentral RingEX leads on 0 checks, CallHippo on 1, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreRingCentral RingEX · 9.2/10
  • Lowest starting priceCallHippo · $18/user/mo
  • Free trialboth

RingCentral RingEX scores higher on our rubric for cloud telephony solutions: 9.2 against 8.7 out of 10; our editors rank them #2 and #7.

CallHippo is cheaper to start at $18/user/mo against $19.99/user/mo.

RingCentral RingEX is the better fit for organizations needing a broad business phone suite. CallHippo is the better fit for teams needing international numbers and flexible access.

  • RingCentral RingEX fits best

    Organizations needing a broad business phone suite

  • CallHippo fits best

    Teams needing international numbers and flexible access

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature RingCentral RingEX 9.2/10 Visit ↗ CallHippo 8.7/10 Visit ↗
At a glance
Editor score 9.2 8.7
Ranking #2 in Cloud Telephony Solutions #7 in Cloud Telephony Solutions
Best for Organizations needing a broad business phone suite Teams needing international numbers and flexible access
Pricing model Paid Paid
Starting price $19.99/user/mo $18/user/mo (best)
Free plan — —
Free trial 14 days 10 days
Free trial length 14 days 10 days · no card needed
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile, Browser extension
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, iOS, Android, Chrome extension
Support Phone, Live chat, Community, Docs · 24/7 Email, Live chat · 24/7
Compliance SOC 2, ISO 27001, HIPAA, SSO/SAML SOC 2, GDPR, HIPAA, 2FA
Integrations 500+ integrations 50+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features RingCentral RingEX 1/5 · CallHippo 1/5
Call recording Not checked yet Not checked yet
Auto attendant ✓ ✓
Mobile apps Not checked yet Not checked yet
International calling Not checked yet Not checked yet
Video conferencing Not checked yet Not checked yet
Specs
Number types Not checked yet Not checked yet
Our review
Pros
  • Combines calling, SMS, messaging, video meetings, fax, and voicemail.
  • Auto-attendant, multi-level IVR, custom routing, and business-hour rules.
  • Works across web, desktop, mobile, and 500 integrations.
  • Virtual business numbers are available in more than 150 countries.
  • Web, desktop, mobile, and Chrome access supports flexible calling.
  • Higher plans add transcription, CRM integrations, and advanced routing.
Cons
  • Automatic call recording starts with Premium, not Essentials or Standard.
  • Advanced handling and developer tools are also reserved for Premium.
  • The annual-billed Essentials entry price differs from Standard's monthly price.
  • Starter limits US/CA calling to 1,000 minutes per user.
  • Advanced routing features are reserved for the Ultimate plan.
  • Enterprise requires a minimum of 50 users.
Our verdict

RingCentral RingEX brings business calling, SMS, team messaging, video meetings, fax, voicemail, and integrations into a cloud communications suite. Its auto-attendant, single- and multi-level IVR, custom routing, and business-hour rules…

Read the review →

CallHippo is a cloud-based business phone system for small businesses and growing teams that need internet calling, messaging, and business numbers across markets. It combines call forwarding, voicemail, recording, IVR, analytics, and AI…

Read the review →
  1. RingCentral RingEXCloud Telephony Solutions 9.214-day trial
  2. CallHippoCloud Telephony Solutions 8.710-day trial

Strengths and trade-offs

  • RingCentral RingEX — where it wins

    • Combines calling, SMS, messaging, video meetings, fax, and voicemail.
    • Auto-attendant, multi-level IVR, custom routing, and business-hour rules.
    • Works across web, desktop, mobile, and 500 integrations.

    Where it doesn't

    • Automatic call recording starts with Premium, not Essentials or Standard.
    • Advanced handling and developer tools are also reserved for Premium.
    • The annual-billed Essentials entry price differs from Standard's monthly price.
  • CallHippo — where it wins

    • Virtual business numbers are available in more than 150 countries.
    • Web, desktop, mobile, and Chrome access supports flexible calling.
    • Higher plans add transcription, CRM integrations, and advanced routing.

    Where it doesn't

    • Starter limits US/CA calling to 1,000 minutes per user.
    • Advanced routing features are reserved for the Ultimate plan.
    • Enterprise requires a minimum of 50 users.

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update