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Head-to-head · Cloud Telephony Solutions

Zoom Phone vs CallHippo

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Zoom Phone #3 in Cloud Telephony Solutions 9.1/10 Paid ✓ 1 of 5 features Visit Zoom Phone
CallHippo #7 in Cloud Telephony Solutions 8.7/10 10-day trial Free trial✓ 1 of 5 features Visit CallHippo

Zoom Phone leads on 1 check, CallHippo on 0, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoom Phone · 9.1/10
  • Lowest starting priceZoom Phone · $10/user/mo
  • Free trialonly CallHippo

Zoom Phone scores higher on our rubric for cloud telephony solutions: 9.1 against 8.7 out of 10; our editors rank them #3 and #7.

Zoom Phone is cheaper to start at $10/user/mo against $18/user/mo.

Zoom Phone is the better fit for teams needing business calling and global routing. CallHippo is the better fit for teams needing international numbers and flexible access.

  • Zoom Phone fits best

    Teams needing business calling and global routing

  • CallHippo fits best

    Teams needing international numbers and flexible access

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Side by side

Feature Zoom Phone 9.1/10 Visit ↗ CallHippo 8.7/10 Visit ↗
At a glance
Editor score 9.1 8.7
Ranking #3 in Cloud Telephony Solutions #7 in Cloud Telephony Solutions
Best for Teams needing business calling and global routing Teams needing international numbers and flexible access
Pricing model Paid Paid
Starting price $10/user/mo (best) $18/user/mo
Free plan — —
Free trial — 10 days
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile, Browser extension
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, iOS, Android, Chrome extension
Support Phone, Community, Docs Email, Live chat · 24/7
Compliance SOC 2, HIPAA SOC 2, GDPR, HIPAA, 2FA
Integrations 7 integrations 50+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Zoom Phone 1/5 · CallHippo 1/5
Call recording Not checked yet Not checked yet
Auto attendant ✓ ✓
Mobile apps Not checked yet Not checked yet
International calling Not checked yet Not checked yet
Video conferencing Not checked yet Not checked yet
Specs
Number types Not checked yet Not checked yet
Our review
Pros
  • Multi-level auto attendants, queues, and automatic call distribution
  • Call monitoring includes whisper, barge, and takeover
  • Global Select includes local PSTN service in 40+ countries and territories
  • Virtual business numbers are available in more than 150 countries.
  • Web, desktop, mobile, and Chrome access supports flexible calling.
  • Higher plans add transcription, CRM integrations, and advanced routing.
Cons
  • Metered calling is the entry plan, not unlimited calling
  • North America unlimited calling costs $15 per user monthly
  • Global Select costs $20 per user monthly and targets global calling needs
  • Starter limits US/CA calling to 1,000 minutes per user.
  • Advanced routing features are reserved for the Ultimate plan.
  • Enterprise requires a minimum of 50 users.
Our verdict

Zoom Phone is a cloud-based business phone system for organizations that need internet calling, business numbers, and controls for routing calls. It combines desktop and mobile apps with voicemail transcription, recording, auto attendants,…

Read the review →

CallHippo is a cloud-based business phone system for small businesses and growing teams that need internet calling, messaging, and business numbers across markets. It combines call forwarding, voicemail, recording, IVR, analytics, and AI…

Read the review →
  1. Zoom PhoneCloud Telephony Solutions 9.1Paid
  2. CallHippoCloud Telephony Solutions 8.710-day trial

Strengths and trade-offs

  • Zoom Phone — where it wins

    • Multi-level auto attendants, queues, and automatic call distribution
    • Call monitoring includes whisper, barge, and takeover
    • Global Select includes local PSTN service in 40+ countries and territories

    Where it doesn't

    • Metered calling is the entry plan, not unlimited calling
    • North America unlimited calling costs $15 per user monthly
    • Global Select costs $20 per user monthly and targets global calling needs

  • CallHippo — where it wins

    • Virtual business numbers are available in more than 150 countries.
    • Web, desktop, mobile, and Chrome access supports flexible calling.
    • Higher plans add transcription, CRM integrations, and advanced routing.

    Where it doesn't

    • Starter limits US/CA calling to 1,000 minutes per user.
    • Advanced routing features are reserved for the Ultimate plan.
    • Enterprise requires a minimum of 50 users.

More comparisons

All cloud telephony solutions comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update