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Head-to-head · Customer Satisfaction Software

QuestionPro vs Feedier

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score QuestionPro #2 in Customer Satisfaction Software 9.1/10 Free plan · 10-day trial Free planFree trial✓ 0 of 3 features Visit QuestionPro
Feedier #5 in Customer Satisfaction Software 8.7/10 Pricing on request ✓ 0 of 3 features Visit Feedier

QuestionPro leads on 0 checks, Feedier on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreQuestionPro · 9.1/10
  • Free planonly QuestionPro
  • Free trialonly QuestionPro

QuestionPro scores higher on our rubric for customer satisfaction software: 9.1 against 8.7 out of 10; our editors rank them #2 and #5.

QuestionPro is the better fit for teams building survey and research programs. Feedier is the better fit for mid-market and enterprise CX teams.

  • QuestionPro fits best

    Teams building survey and research programs

  • Feedier fits best

    Mid-market and enterprise CX teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature QuestionPro 9.1/10 Visit ↗ Feedier 8.7/10 Visit ↗
At a glance
Editor score 9.1 8.7
Ranking #2 in Customer Satisfaction Software #5 in Customer Satisfaction Software
Best for Teams building survey and research programs Mid-market and enterprise CX teams
Pricing model Free plan + paid Paid
Starting price $99/user/mo Pricing on request
Free plan ✓ (best) Not checked yet
Free trial 10 days —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Live chat, Phone, Docs · 24/7 Email, Community, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS SOC 2, ISO 27001, GDPR, 2FA
Integrations 20 integrations 100+ integrations
Built for Solo, Small business, Mid-market, Enterprise Mid-market, Enterprise
Features QuestionPro 0/3 · Feedier 0/3
Survey templates Not checked yet Not checked yet
Reporting dashboards Not checked yet Not checked yet
CRM integrations Not checked yet Not checked yet
Specs
Survey channels Not checked yet Not checked yet
Feedback analysis Not checked yet Not checked yet
Responses per month 200 Not checked yet
Our review
Pros
  • Free Essentials plan includes 200 responses per survey and 30 question types
  • Branching, dashboards, branding, and offline mobile collection support varied surveys
  • CRM, analytics, collaboration, API, and audience-sourcing options extend distribution
  • Combines feedback from surveys, reviews, support, social, and CRM sources
  • Analyzes topics, sentiment, and weak signals with AI
  • Prioritizes action plans by NPS and financial impact
Cons
  • Essentials is limited to 200 responses per survey
  • Advanced and Team Edition prices are billed annually
  • Research Suite uses custom response pricing
  • Pricing requires contacting Feedier
  • Its governance and analysis scope may exceed smaller teams' needs
  • Cloud deployment is the listed deployment option
Our verdict

QuestionPro brings survey creation, distribution, analysis, and reporting into a cloud platform for customer and employee experience, academic work, market research, and general feedback. Its range of plans makes it relevant to teams…

Read the review →

Feedier brings customer feedback from surveys, reviews, social channels, support systems, CRM platforms, and other sources into one customer intelligence platform. It is aimed at mid-market and enterprise CX teams that need to analyze…

Read the review →
  1. QuestionProCustomer Satisfaction Software 9.1Free plan · 10-day trial
  2. FeedierCustomer Satisfaction Software 8.7Pricing on request

Strengths and trade-offs

  • QuestionPro — where it wins

    • Free Essentials plan includes 200 responses per survey and 30 question types
    • Branching, dashboards, branding, and offline mobile collection support varied surveys
    • CRM, analytics, collaboration, API, and audience-sourcing options extend distribution

    Where it doesn't

    • Essentials is limited to 200 responses per survey
    • Advanced and Team Edition prices are billed annually
    • Research Suite uses custom response pricing

  • Feedier — where it wins

    • Combines feedback from surveys, reviews, support, social, and CRM sources
    • Analyzes topics, sentiment, and weak signals with AI
    • Prioritizes action plans by NPS and financial impact

    Where it doesn't

    • Pricing requires contacting Feedier
    • Its governance and analysis scope may exceed smaller teams' needs
    • Cloud deployment is the listed deployment option
  • QuestionPro9.1/10 · Free plan · 10-day trial

    Flexible survey software with a free tier, branching logic, reporting, and audience tools.

    Visit QuestionProFull verdict →
  • Feedier8.7/10 · Pricing on request

    Feedier combines feedback analysis, surveys, and impact-prioritized action plans for larger CX teams.

    Visit FeedierFull verdict →

More comparisons

All customer satisfaction software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update