Qualtrics vs Lyssna

Qualtrics9.0Visit Lyssna8.5Visit

Higher score Qualtrics #3 in User Experience Software 9.0/10 Free plan · 30-day trial Free planFree trial✓ 0 of 4 features Visit Qualtrics

vs

Lyssna #7 in User Experience Software 8.5/10 Free plan Free plan✓ 1 of 4 features Visit Lyssna

• Qualtrics fits best

  Organizations combining UX surveys and analytics

• Lyssna fits best

  Budget-conscious teams needing broad UX studies

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Side by side

Feature	Qualtrics 9.0/10 Visit ↗	Lyssna 8.5/10 Visit ↗
At a glance
Editor score	9.0	8.5
Ranking	#3 in User Experience Software	#7 in User Experience Software
Best for	Organizations combining UX surveys and analytics	Budget-conscious teams needing broad UX studies
Pricing model	Free plan + paid	Free plan + paid
Starting price	$420/mo	$165/mo (best)
Free plan	✓	✓
Free trial	30 days	—
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Support	Tickets, Community, Docs · 24/7	Email, Live chat, Docs
Compliance	SOC 2, ISO 27001, SSO/SAML, 2FA	SOC 2, GDPR, SSO/SAML
Integrations	17 integrations	6 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Qualtrics 0/4 · Lyssna 1/4
Usability testing	Not checked yet	Not checked yet
Session recording	Not checked yet	Not checked yet
Journey mapping	Not checked yet	Not checked yet
Participant recruitment	Not checked yet	✓ (best)
Specs
Research methods	Not checked yet	Not checked yet
Supported platforms	Not checked yet	Not checked yet
Our review
Pros	Advanced logic, analysis, dashboards, and response visualizations Broad distribution channels, respondent panels, and demographic targeting REST API plus integrations with CRM, analytics, support, and collaboration tools	Combines moderated interviews, unmoderated tests, surveys and prototype research. Recruit from your own audience or Lyssna’s panel with demographic targeting. Figma, calendar and video-conferencing integrations support research workflows.
Cons	Free plan limits accounts, surveys, questions, and total responses Free surveys retain Qualtrics branding and have limited styling Advanced capabilities require paid or custom pricing	Free plan limits self-recruited responses to 15 and includes 3 seats. Growth includes 5 in-depth studies per month, even with unlimited quick studies. Panel responses are charged separately.
Our verdict	Qualtrics is a cloud-based experience-management platform for customer, employee, product, brand, and market research. Its survey builder supports multiple question types, templates, skip logic, display logic, and branch logic, with… Read the review →	Lyssna is a remote user research platform for marketers, designers, product teams and UX researchers. It brings together unmoderated usability tests, moderated interviews, surveys, card sorting, tree testing, first-click tests, prototype… Read the review →

Strengths and trade-offs

• Qualtrics — where it wins

  • Advanced logic, analysis, dashboards, and response visualizations
  • Broad distribution channels, respondent panels, and demographic targeting
  • REST API plus integrations with CRM, analytics, support, and collaboration tools

  Where it doesn't

  • Free plan limits accounts, surveys, questions, and total responses
  • Free surveys retain Qualtrics branding and have limited styling
  • Advanced capabilities require paid or custom pricing

• Lyssna — where it wins

  • Combines moderated interviews, unmoderated tests, surveys and prototype research.
  • Recruit from your own audience or Lyssna’s panel with demographic targeting.
  • Figma, calendar and video-conferencing integrations support research workflows.

  Where it doesn't

  • Free plan limits self-recruited responses to 15 and includes 3 seats.
  • Growth includes 5 in-depth studies per month, even with unlimited quick studies.
  • Panel responses are charged separately.

• Qualtrics9.0/10 · Free plan · 30-day trial

  A broad research platform pairing sophisticated survey logic with analytics, dashboards, and integrations.

  Visit QualtricsFull verdict →
• Lyssna8.5/10 · Free plan

  Broad remote UX research with a free plan and paid tiers for deeper studies.

  Visit LyssnaFull verdict →