PettyLogs vs Rossware

PettyLogs9.2Visit Rossware9.0Visit

Higher score PettyLogs #2 in Appliance Repair Software 9.2/10 Free plan Free plan✓ 7 of 7 features Visit PettyLogs

vs

Rossware #3 in Appliance Repair Software 9.0/10 Paid ✓ 7 of 7 features Visit Rossware

• PettyLogs fits best

  Free appliance repair businesses

• Rossware fits best

  Appliance companies needing deep operations

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Side by side

Feature	PettyLogs 9.2/10 Visit ↗	Rossware 9.0/10 Visit ↗
At a glance
Editor score	9.2	9.0
Ranking	#2 in Appliance Repair Software	#3 in Appliance Repair Software
Best for	Free appliance repair businesses	Appliance companies needing deep operations
Pricing model	Free plan + paid	Paid
Starting price	—	$10/mo
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud	Desktop, Mobile
Platforms	Web	Windows, iOS, Android
Support	Email	Email, Docs
Integrations	1 integrations	40+ integrations
Built for	Solo, Small business, Mid-market	Small business, Mid-market
Features PettyLogs 7/7 · Rossware 7/7
Dispatch & scheduling	✓	✓
Work orders	✓	✓
Warranty records	✓	✓
Parts inventory	✓	✓
Technician mobile app	✓	✓
Invoicing & payments	✓	✓
Appliance history	✓	✓
Our review
Pros	Free cash book with income, expenses, and numbered receipts Job cards connect faults, labour, parts, status, photos, and payments AI rating-plate scanning plus appliance history and warranty records	Covers parts inventory, special orders, and warranty claim transmission Supports scheduling, dispatch maps, mobile workflows, invoicing, and payments Runs across Windows, iOS, and Android with appliance-service integrations
Cons	The free plan covers cash-book functions rather than the full repair workflow Paid repair and reporting modules are offered separately Web is the listed platform, with Xero as the listed integration	Core ServiceDesk pricing requires contacting Rossware The $10 monthly plan is for the CyberOffice minimum/add-on Its broad operations scope may exceed smaller repair teams' needs
Our verdict	PettyLogs is a cloud-based operations platform for appliance repair and other service businesses. Its appliance-focused workflow covers job cards, fault and labour tracking, parts, repair status, scheduling, warranty records, appliance… Read the review →	Rossware is a service-management suite for appliance repair companies that need more than basic appointment booking. ServiceDesk brings together customer calls, job records, appointments, technician dispatching, parts inventory, warranty… Read the review →

Strengths and trade-offs

• PettyLogs — where it wins

  • Free cash book with income, expenses, and numbered receipts
  • Job cards connect faults, labour, parts, status, photos, and payments
  • AI rating-plate scanning plus appliance history and warranty records

  Where it doesn't

  • The free plan covers cash-book functions rather than the full repair workflow
  • Paid repair and reporting modules are offered separately
  • Web is the listed platform, with Xero as the listed integration

• Rossware — where it wins

  • Covers parts inventory, special orders, and warranty claim transmission
  • Supports scheduling, dispatch maps, mobile workflows, invoicing, and payments
  • Runs across Windows, iOS, and Android with appliance-service integrations

  Where it doesn't

  • Core ServiceDesk pricing requires contacting Rossware
  • The $10 monthly plan is for the CyberOffice minimum/add-on
  • Its broad operations scope may exceed smaller repair teams' needs

• PettyLogs9.2/10 · Free plan

  A free starting point with broad appliance-repair workflows and paid modules offered separately.

  Visit PettyLogsFull verdict →
• Rossware9.0/10 · Paid

  A broad appliance-service suite covering dispatch, parts, warranties, mobile work, and payments.

  Visit RosswareFull verdict →