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Head-to-head · Appliance Repair Software

STEL Order vs Rossware

  • Updated Oct 2026
  • Both researched from official sources
  • 9 checks side by side
Higher score STEL Order #1 in Appliance Repair Software 9.4/10 Free plan Free plan✓ 7 of 7 features Visit STEL Order
Rossware #3 in Appliance Repair Software 9.0/10 Paid ✓ 7 of 7 features Visit Rossware

STEL Order leads on 1 check, Rossware on 1, and 7 are even. Who comes out ahead on the 9 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSTEL Order · 9.4/10
  • Lowest starting priceRossware · $10/mo
  • Free planonly STEL Order

STEL Order scores higher on our rubric for appliance repair software: 9.4 against 9.0 out of 10; our editors rank them #1 and #3.

STEL Order offers free plan; Rossware doesn't. Rossware is cheaper to start at $10/user/mo against $30/user/mo.

STEL Order is the better fit for teams wanting free mobile field service. Rossware is the better fit for appliance companies needing deep operations.

  • STEL Order fits best

    Teams wanting free mobile field service

  • Rossware fits best

    Appliance companies needing deep operations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature STEL Order 9.4/10 Visit ↗ Rossware 9.0/10 Visit ↗
At a glance
Editor score 9.4 9.0
Ranking #1 in Appliance Repair Software #3 in Appliance Repair Software
Best for Teams wanting free mobile field service Appliance companies needing deep operations
Pricing model Free plan + paid Paid
Starting price $30/mo $10/mo (best)
Free plan ✓ (best) —
Free trial — —
Deployment Cloud, Mobile Desktop, Mobile
Platforms Web, iOS, Android Windows, iOS, Android
Support Email, Live chat, Phone, Tickets, Docs Email, Docs
Integrations 2 integrations 40+ integrations
Built for Small business, Mid-market Small business, Mid-market
Features STEL Order 7/7 · Rossware 7/7
Dispatch & scheduling ✓ ✓
Work orders ✓ ✓
Warranty records ✓ ✓
Parts inventory ✓ ✓
Technician mobile app ✓ ✓
Invoicing & payments ✓ ✓
Appliance history ✓ ✓
Our review
Pros
  • Free plan includes CRM, billing, calendar, estimates, and mobile app
  • Offline Android and iOS apps support field work away from connectivity
  • Dispatch, warranty, inventory, payments, and asset history cover repair operations
  • Covers parts inventory, special orders, and warranty claim transmission
  • Supports scheduling, dispatch maps, mobile workflows, invoicing, and payments
  • Runs across Windows, iOS, and Android with appliance-service integrations
Cons
  • Advanced FSM features start on the Business plan
  • API access and multiple geolocation are limited to the Pro plan
  • Only Stripe and PayPal are listed as integrations
  • Core ServiceDesk pricing requires contacting Rossware
  • The $10 monthly plan is for the CyberOffice minimum/add-on
  • Its broad operations scope may exceed smaller repair teams' needs
Our verdict

STEL Order is cloud-based business management software for appliance repair companies and other field-service businesses. It brings together customer and asset records, warranty information, product catalogs, inventory, scheduling, work…

Read the review →

Rossware is a service-management suite for appliance repair companies that need more than basic appointment booking. ServiceDesk brings together customer calls, job records, appointments, technician dispatching, parts inventory, warranty…

Read the review →
  1. STEL OrderAppliance Repair Software 9.4Free plan
  2. RosswareAppliance Repair Software 9.0Paid

Strengths and trade-offs

  • STEL Order — where it wins

    • Free plan includes CRM, billing, calendar, estimates, and mobile app
    • Offline Android and iOS apps support field work away from connectivity
    • Dispatch, warranty, inventory, payments, and asset history cover repair operations

    Where it doesn't

    • Advanced FSM features start on the Business plan
    • API access and multiple geolocation are limited to the Pro plan
    • Only Stripe and PayPal are listed as integrations
  • Rossware — where it wins

    • Covers parts inventory, special orders, and warranty claim transmission
    • Supports scheduling, dispatch maps, mobile workflows, invoicing, and payments
    • Runs across Windows, iOS, and Android with appliance-service integrations

    Where it doesn't

    • Core ServiceDesk pricing requires contacting Rossware
    • The $10 monthly plan is for the CyberOffice minimum/add-on
    • Its broad operations scope may exceed smaller repair teams' needs

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update