PettyLogs vs ServiceM8

PettyLogs9.2Visit ServiceM88.6Visit

Higher score PettyLogs #2 in Appliance Repair Software 9.2/10 Free plan Free plan✓ 7 of 7 features Visit PettyLogs

vs

ServiceM8 #7 in Appliance Repair Software 8.6/10 Free plan · 14-day trial Free planFree trial✓ 1 of 7 features Visit ServiceM8

• PettyLogs fits best

  Free appliance repair businesses

• ServiceM8 fits best

  Budget-conscious mobile service teams

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Side by side

Feature	PettyLogs 9.2/10 Visit ↗	ServiceM8 8.6/10 Visit ↗
At a glance
Editor score	9.2	8.6
Ranking	#2 in Appliance Repair Software	#7 in Appliance Repair Software
Best for	Free appliance repair businesses	Budget-conscious mobile service teams
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	$29/mo
Free plan	✓	✓
Free trial	—	14 days
Deployment	Cloud	Cloud, Desktop, Mobile
Platforms	Web	Web, Windows, macOS, iOS, Android
Support	Email	Email, Live chat, Docs · 24/7
Integrations	1 integrations	8 integrations
Built for	Solo, Small business, Mid-market	Solo, Small business
Features PettyLogs 7/7 · ServiceM8 1/7
Dispatch & scheduling	✓ (best)	Not checked yet
Work orders	✓ (best)	Not checked yet
Warranty records	✓ (best)	Not checked yet
Parts inventory	✓ (best)	Not checked yet
Technician mobile app	✓ (best)	Not checked yet
Invoicing & payments	✓	✓
Appliance history	✓ (best)	Not checked yet
Our review
Pros	Free cash book with income, expenses, and numbered receipts Job cards connect faults, labour, parts, status, photos, and payments AI rating-plate scanning plus appliance history and warranty records	Free plan plus paid tiers starting at $29 per month Offline mobile workflows with scheduling, dispatch, and payments Recurring jobs, route optimization, and accounting integrations
Cons	The free plan covers cash-book functions rather than the full repair workflow Paid repair and reporting modules are offered separately Web is the listed platform, with Xero as the listed integration	Designed for broad trade services rather than appliance repair specifically Job-volume limits apply across the Free, Starter, Growing, and Premium plans Invoice payments are covered, but broader customer activity management is limited
Our verdict	PettyLogs is a cloud-based operations platform for appliance repair and other service businesses. Its appliance-focused workflow covers job cards, fault and labour tracking, parts, repair status, scheduling, warranty records, appliance… Read the review →	ServiceM8 is cloud-based field service management software for trade contractors and service businesses. It suits small mobile teams that need job cards, job history, scheduling, staff dispatch, quoting, invoicing, payments, electronic… Read the review →

Strengths and trade-offs

• PettyLogs — where it wins

  • Free cash book with income, expenses, and numbered receipts
  • Job cards connect faults, labour, parts, status, photos, and payments
  • AI rating-plate scanning plus appliance history and warranty records

  Where it doesn't

  • The free plan covers cash-book functions rather than the full repair workflow
  • Paid repair and reporting modules are offered separately
  • Web is the listed platform, with Xero as the listed integration

• ServiceM8 — where it wins

  • Free plan plus paid tiers starting at $29 per month
  • Offline mobile workflows with scheduling, dispatch, and payments
  • Recurring jobs, route optimization, and accounting integrations

  Where it doesn't

  • Designed for broad trade services rather than appliance repair specifically
  • Job-volume limits apply across the Free, Starter, Growing, and Premium plans
  • Invoice payments are covered, but broader customer activity management is limited

• PettyLogs9.2/10 · Free plan

  A free starting point with broad appliance-repair workflows and paid modules offered separately.

  Visit PettyLogsFull verdict →
• ServiceM88.6/10 · Free plan · 14-day trial

  A flexible, budget-friendly field service platform with appliance-trade limitations.

  Visit ServiceM8Full verdict →