Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · IT Alerting Software

Opsgenie vs AlertOps

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Opsgenie #2 in IT Alerting Software 9.2/10 Free plan Free plan✓ 1 of 5 features Visit Opsgenie
AlertOps #4 in IT Alerting Software 8.9/10 Free plan · 14-day trial Free planFree trial✓ 2 of 5 features Visit AlertOps

Opsgenie leads on 0 checks, AlertOps on 1, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOpsgenie · 9.2/10
  • Lowest starting priceAlertOps · $8/user/mo
  • Free planboth
  • Free trialonly AlertOps
  • Most featuresAlertOps · 2 of 5

Opsgenie scores higher on our rubric for it alerting software: 9.2 against 8.9 out of 10; our editors rank them #2 and #4.

AlertOps is cheaper to start at $8/user/mo against $9.45/user/mo.

Opsgenie is the better fit for existing teams needing scheduled on-call alerting. AlertOps is the better fit for teams needing alert routing and on-call coverage.

  • Opsgenie fits best

    Existing teams needing scheduled on-call alerting

  • AlertOps fits best

    Teams needing alert routing and on-call coverage

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Opsgenie 9.2/10 Visit ↗ AlertOps 8.9/10 Visit ↗
At a glance
Editor score 9.2 8.9
Ranking #2 in IT Alerting Software #4 in IT Alerting Software
Best for Existing teams needing scheduled on-call alerting Teams needing alert routing and on-call coverage
Pricing model Free plan + paid Free plan + paid
Starting price $9.45/user/mo $8/user/mo (best)
Free plan ✓ ✓
Free trial — 14 days
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone, Community, Docs · 24/7 Email, Live chat, Phone, Docs · 24/7
Integrations 200+ integrations 200+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Opsgenie 1/5 · AlertOps 2/5
On-call scheduling Not checked yet ✓ (best)
Escalation policies ✓ ✓
Alert acknowledgment Not checked yet Not checked yet
Incident status pages Not checked yet Not checked yet
Mobile apps Not checked yet Not checked yet
Specs
Alert source integrations Not checked yet Not checked yet
Our review
Pros
  • Recurring rotations, overrides, and forwarding rules support schedule changes.
  • Escalation policies can respond to acknowledgement or closure state.
  • Email, SMS, voice, and mobile push notifications cover multiple channels.
  • Free plan includes basic routing, on-call scheduling, and 200+ integrations
  • Escalations, multi-channel notifications, and noise reduction support response
  • Status Hub, incident analytics, and mobile incident response extend beyond paging
Cons
  • New signups and sales ended on June 4, 2025.
  • Atlassian plans to shut off access after April 5, 2027.
  • Advanced incident management and collaboration are limited to Enterprise.
  • Advanced features such as live call routing require Premium
  • Custom integrations and a 99.9% SLA guarantee are Enterprise-only
  • Paid pricing is per user, so costs rise with team size
Our verdict

Opsgenie provides on-call scheduling, alerting, and incident management for development, IT operations, and other technical teams. Recurring daily, weekly, and custom rotations help organize coverage, while schedule overrides and…

Read the review →

AlertOps is an incident alerting and response platform for IT operations, NOC, DevOps, SRE, OT, and data center teams. It takes events from monitoring and connected tools, routes alerts by severity, service, or source, and matches them to…

Read the review →
  1. OpsgenieIT Alerting Software 9.2Free plan
  2. AlertOpsIT Alerting Software 8.9Free plan · 14-day trial

Strengths and trade-offs

  • Opsgenie — where it wins

    • Recurring rotations, overrides, and forwarding rules support schedule changes.
    • Escalation policies can respond to acknowledgement or closure state.
    • Email, SMS, voice, and mobile push notifications cover multiple channels.

    Where it doesn't

    • New signups and sales ended on June 4, 2025.
    • Atlassian plans to shut off access after April 5, 2027.
    • Advanced incident management and collaboration are limited to Enterprise.

  • AlertOps — where it wins

    • Free plan includes basic routing, on-call scheduling, and 200+ integrations
    • Escalations, multi-channel notifications, and noise reduction support response
    • Status Hub, incident analytics, and mobile incident response extend beyond paging

    Where it doesn't

    • Advanced features such as live call routing require Premium
    • Custom integrations and a 99.9% SLA guarantee are Enterprise-only
    • Paid pricing is per user, so costs rise with team size
  • Opsgenie9.2/10 · Free plan

    Established on-call alerting with flexible schedules, escalations, and multichannel notifications.

    Visit OpsgenieFull verdict →
  • AlertOps8.9/10 · Free plan · 14-day trial

    AlertOps pairs a free entry plan with routing, escalation, and incident response tools.

    Visit AlertOpsFull verdict →

More comparisons

All IT alerting software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update