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Head-to-head · IT Alerting Software

Opsgenie vs Everbridge IT Alerting

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Opsgenie #2 in IT Alerting Software 9.2/10 Free plan Free plan✓ 1 of 5 features Visit Opsgenie
Everbridge IT Alerting #5 in IT Alerting Software 8.8/10 Pricing on request ✓ 4 of 5 features Visit Everbridge

Opsgenie leads on 0 checks, Everbridge IT Alerting on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOpsgenie · 9.2/10
  • Free planonly Opsgenie
  • Most featuresEverbridge IT Alerting · 4 of 5

Opsgenie scores higher on our rubric for it alerting software: 9.2 against 8.8 out of 10; our editors rank them #2 and #5.

Opsgenie is the better fit for existing teams needing scheduled on-call alerting. Everbridge IT Alerting is the better fit for enterprise teams coordinating audited incident response.

  • Opsgenie fits best

    Existing teams needing scheduled on-call alerting

  • Everbridge IT Alerting fits best

    Enterprise teams coordinating audited incident response

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Side by side

Feature Opsgenie 9.2/10 Visit ↗ Everbridge IT Alerting 8.8/10 Visit ↗
At a glance
Editor score 9.2 8.8
Ranking #2 in IT Alerting Software #5 in IT Alerting Software
Best for Existing teams needing scheduled on-call alerting Enterprise teams coordinating audited incident response
Pricing model Free plan + paid Paid
Starting price $9.45/user/mo Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone, Community, Docs · 24/7 Email, Phone, Docs
Integrations 200+ integrations 6 integrations
Built for Small business, Mid-market, Enterprise Enterprise
Features Opsgenie 1/5 · Everbridge IT Alerting 4/5
On-call scheduling Not checked yet ✓ (best)
Escalation policies ✓ ✓
Alert acknowledgment Not checked yet ✓ (best)
Incident status pages Not checked yet Not checked yet
Mobile apps Not checked yet ✓ (best)
Specs
Alert source integrations Not checked yet Not checked yet
Our review
Pros
  • Recurring rotations, overrides, and forwarding rules support schedule changes.
  • Escalation policies can respond to acknowledgement or closure state.
  • Email, SMS, voice, and mobile push notifications cover multiple channels.
  • Notifies responders by email, SMS, voice and mobile push
  • Combines on-call schedules, staffing layers and automatic escalation
  • Tracks acknowledgments, delivery and response activity in audit trails
Cons
  • New signups and sales ended on June 4, 2025.
  • Atlassian plans to shut off access after April 5, 2027.
  • Advanced incident management and collaboration are limited to Enterprise.
  • Requires sales contact for pricing
  • Enterprise focus may not suit smaller teams
  • Current packaging sits within Everbridge’s broader platform
Our verdict

Opsgenie provides on-call scheduling, alerting, and incident management for development, IT operations, and other technical teams. Recurring daily, weekly, and custom rotations help organize coverage, while schedule overrides and…

Read the review →

Everbridge IT Alerting coordinates communications during major IT incidents, from identifying on-call personnel to escalating alerts when recipients do not acknowledge them. Its enterprise focus suits organizations that need structured…

Read the review →
  1. OpsgenieIT Alerting Software 9.2Free plan
  2. Everbridge IT AlertingIT Alerting Software 8.8Pricing on request

Strengths and trade-offs

  • Opsgenie — where it wins

    • Recurring rotations, overrides, and forwarding rules support schedule changes.
    • Escalation policies can respond to acknowledgement or closure state.
    • Email, SMS, voice, and mobile push notifications cover multiple channels.

    Where it doesn't

    • New signups and sales ended on June 4, 2025.
    • Atlassian plans to shut off access after April 5, 2027.
    • Advanced incident management and collaboration are limited to Enterprise.

  • Everbridge IT Alerting — where it wins

    • Notifies responders by email, SMS, voice and mobile push
    • Combines on-call schedules, staffing layers and automatic escalation
    • Tracks acknowledgments, delivery and response activity in audit trails

    Where it doesn't

    • Requires sales contact for pricing
    • Enterprise focus may not suit smaller teams
    • Current packaging sits within Everbridge’s broader platform
  • Opsgenie9.2/10 · Free plan

    Established on-call alerting with flexible schedules, escalations, and multichannel notifications.

    Visit OpsgenieFull verdict →
  • Everbridge IT Alerting8.8/10 · Pricing on request

    Enterprise incident response with tracked notifications, staffing layers and audit trails.

    Visit EverbridgeFull verdict →

More comparisons

All IT alerting software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update