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Head-to-head · IT Alerting Software

Splunk On-Call vs AlertOps

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Splunk On-Call #3 in IT Alerting Software 9.0/10 14-day trial Free trial✓ 2 of 5 features Visit Splunk On-Call
AlertOps #4 in IT Alerting Software 8.9/10 Free plan · 14-day trial Free planFree trial✓ 2 of 5 features Visit AlertOps

Splunk On-Call leads on 1 check, AlertOps on 1, and 2 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSplunk On-Call · 9.0/10
  • Lowest starting priceSplunk On-Call · $5/user/mo
  • Free planonly AlertOps
  • Free trialboth

Splunk On-Call scores higher on our rubric for it alerting software: 9.0 against 8.9 out of 10; our editors rank them #3 and #4.

AlertOps offers free plan; Splunk On-Call doesn't. Splunk On-Call is cheaper to start at $5/user/mo against $8/user/mo.

Splunk On-Call is the better fit for low-cost established on-call operations. AlertOps is the better fit for teams needing alert routing and on-call coverage.

  • Splunk On-Call fits best

    Low-cost established on-call operations

  • AlertOps fits best

    Teams needing alert routing and on-call coverage

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Splunk On-Call 9.0/10 Visit ↗ AlertOps 8.9/10 Visit ↗
At a glance
Editor score 9.0 8.9
Ranking #3 in IT Alerting Software #4 in IT Alerting Software
Best for Low-cost established on-call operations Teams needing alert routing and on-call coverage
Pricing model Paid Free plan + paid
Starting price $5/user/mo (best) $8/user/mo
Free plan — ✓ (best)
Free trial 14 days 14 days
Free trial length 14 days · no card needed 14 days · no card needed
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Docs Email, Live chat, Phone, Docs · 24/7
Integrations 100+ integrations 200+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Splunk On-Call 2/5 · AlertOps 2/5
On-call scheduling ✓ ✓
Escalation policies ✓ ✓
Alert acknowledgment Not checked yet Not checked yet
Incident status pages Not checked yet Not checked yet
Mobile apps Not checked yet Not checked yet
Specs
Alert source integrations Not checked yet Not checked yet
Our review
Pros
  • On-call rotations, shifts, overrides and timed escalation policies
  • 100+ IT service management integrations plus Slack and monitoring tools
  • Web, iOS and Android response with timelines, reviews and audit trails
  • Free plan includes basic routing, on-call scheduling, and 200+ integrations
  • Escalations, multi-channel notifications, and noise reduction support response
  • Status Hub, incident analytics, and mobile incident response extend beyond paging
Cons
  • No free plan; pricing starts with paid annual per-user billing
  • Status updates use Statuspage integration rather than a built-in status page
  • Support channel listed is documentation
  • Advanced features such as live call routing require Premium
  • Custom integrations and a 99.9% SLA guarantee are Enterprise-only
  • Paid pricing is per user, so costs rise with team size
Our verdict

Splunk On-Call is incident response software for engineering, DevOps and IT operations teams. It ingests alerts from infrastructure and application monitoring tools, routes them to on-duty responders, and coordinates incident actions…

Read the review →

AlertOps is an incident alerting and response platform for IT operations, NOC, DevOps, SRE, OT, and data center teams. It takes events from monitoring and connected tools, routes alerts by severity, service, or source, and matches them to…

Read the review →
  1. Splunk On-CallIT Alerting Software 9.014-day trial
  2. AlertOpsIT Alerting Software 8.9Free plan · 14-day trial

Strengths and trade-offs

  • Splunk On-Call — where it wins

    • On-call rotations, shifts, overrides and timed escalation policies
    • 100+ IT service management integrations plus Slack and monitoring tools
    • Web, iOS and Android response with timelines, reviews and audit trails

    Where it doesn't

    • No free plan; pricing starts with paid annual per-user billing
    • Status updates use Statuspage integration rather than a built-in status page
    • Support channel listed is documentation
  • AlertOps — where it wins

    • Free plan includes basic routing, on-call scheduling, and 200+ integrations
    • Escalations, multi-channel notifications, and noise reduction support response
    • Status Hub, incident analytics, and mobile incident response extend beyond paging

    Where it doesn't

    • Advanced features such as live call routing require Premium
    • Custom integrations and a 99.9% SLA guarantee are Enterprise-only
    • Paid pricing is per user, so costs rise with team size

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update