Head-to-head · Fax Server Software
OpenText Fax (RightFax) vs OpenTouch Fax Center
OpenText Fax (RightFax) leads on 0 checks, OpenTouch Fax Center on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreOpenText Fax (RightFax) · 9.4/10
OpenText Fax (RightFax) scores higher on our rubric for fax server software: 9.4 against 8.5 out of 10; our editors rank them #1 and #6.
On deployment model, OpenText Fax (RightFax) gives you Hybrid where OpenTouch Fax Center offers On_premises.
OpenText Fax (RightFax) is the better fit for large enterprises needing broad fax automation. OpenTouch Fax Center is the better fit for organizations using OpenTouch infrastructure.
- OpenText Fax (RightFax) fits best
Large enterprises needing broad fax automation
- OpenTouch Fax Center fits best
Organizations using OpenTouch infrastructure
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Side by side
| Feature | OpenText Fax (RightFax) 9.4/10 Visit ↗ | OpenTouch Fax Center 8.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.4 | 8.5 |
| Ranking | #1 in Fax Server Software | #6 in Fax Server Software |
| Best for | Large enterprises needing broad fax automation | Organizations using OpenTouch infrastructure |
| Pricing model | Paid | Paid |
| Starting price | — | Pricing on request |
| Free plan | — | Not checked yet |
| Free trial | — | — |
| Deployment | Cloud, Self-hosted, Desktop, Mobile | Self-hosted, Desktop |
| Platforms | Web, iOS, Android, Windows | Web, Windows |
| Support | Email, Phone, Tickets, Community, Docs · 24/7 | Docs |
| Compliance | SOC 2, ISO 27001, HIPAA, PCI DSS | HIPAA, SSO/SAML |
| Integrations | 1,000+ integrations | 10 integrations |
| Built for | Mid-market, Enterprise | Enterprise |
| Features OpenText Fax (RightFax) 4/4 · OpenTouch Fax Center 4/4 | ||
| Modem or gateway support | ✓ | ✓ |
| Fax routing rules | ✓ | ✓ |
| Email fax workflow | ✓ | ✓ |
| Searchable fax archive | ✓ | ✓ |
| Specs | ||
| Deployment model | Hybrid | On_premises |
| Concurrent fax channels | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | OpenText Fax, formerly RightFax, is enterprise fax server software for sending, receiving, tracking, and managing digital faxes. It is designed for document-intensive organizations, including healthcare, finance, government, and legal… Read the review → |
OpenTouch Fax Center is an on-premises fax-over-IP solution for enterprises moving fax workflows onto IP networks. It supports sending and receiving through secure web access, SMTP email systems, desktop applications using a virtual fax… Read the review → |
Strengths and trade-offs
OpenText Fax (RightFax) — where it wins
- Supports on-premises, hybrid, and private-cloud deployment
- Connects fax workflows with healthcare, ERP, CRM, and collaboration systems
- Adds routing, analytics, audit trails, APIs, and AI-assisted processing
Where it doesn't
- Paid product with sales-led purchasing
- Feature and channel capacity vary by edition and configuration
- May exceed the needs of organizations with simple fax requirements
OpenTouch Fax Center — where it wins
- Secure web, email, desktop, and T.37 fax workflows
- Detailed inbound routing with searchable histories and audit logs
- Supports SIP/T.38, G.711, VMware, and Hyper-V
Where it doesn't
- Pricing requires contacting sales
- On-premises deployment may not suit cloud-first teams
- Strongest integrations are concentrated in the OpenTouch ecosystem
- OpenText Fax (RightFax)9.4/10 · Paid
A deployment-flexible fax platform for complex, regulated document workflows.
Visit OpenTextFull verdict → - OpenTouch Fax Center8.5/10 · Pricing on request
A capable on-premises fax server for organizations built around OpenTouch infrastructure.
Visit siteFull verdict →
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- OpenText Fax (RightFax) vs Faxination On-Premise
- OpenText Fax (RightFax) vs FaxFacts
- OpenText Fax (RightFax) vs Zetafax
- Esker VSI-FAX vs OpenTouch Fax Center
- FaxCore vs OpenTouch Fax Center
All fax server software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update