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Head-to-head · Fax Server Software

OpenText Fax (RightFax) vs FaxFacts

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score OpenText Fax (RightFax) #1 in Fax Server Software 9.4/10 Paid ✓ 4 of 4 features Visit OpenText
FaxFacts #7 in Fax Server Software 8.4/10 Pricing on request ✓ 3 of 4 features Contact Copia

OpenText Fax (RightFax) leads on 0 checks, FaxFacts on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOpenText Fax (RightFax) · 9.4/10
  • Most featuresOpenText Fax (RightFax) · 4 of 4

OpenText Fax (RightFax) scores higher on our rubric for fax server software: 9.4 against 8.4 out of 10; our editors rank them #1 and #7.

OpenText Fax (RightFax) is the better fit for large enterprises needing broad fax automation. FaxFacts is the better fit for hybrid organizations with hardware and SIP needs.

  • OpenText Fax (RightFax) fits best

    Large enterprises needing broad fax automation

  • FaxFacts fits best

    Hybrid organizations with hardware and SIP needs

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Side by side

Feature OpenText Fax (RightFax) 9.4/10 Visit ↗ FaxFacts 8.4/10 Visit ↗
At a glance
Editor score 9.4 8.4
Ranking #1 in Fax Server Software #7 in Fax Server Software
Best for Large enterprises needing broad fax automation Hybrid organizations with hardware and SIP needs
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Self-hosted, Desktop
Platforms Web, iOS, Android, Windows Windows
Support Email, Phone, Tickets, Community, Docs · 24/7 Email, Phone, Docs
Compliance SOC 2, ISO 27001, HIPAA, PCI DSS HIPAA
Integrations 1,000+ integrations 7 integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features OpenText Fax (RightFax) 4/4 · FaxFacts 3/4
Modem or gateway support ✓ ✓
Fax routing rules ✓ ✓
Email fax workflow ✓ ✓
Searchable fax archive ✓ (best) Not checked yet
Specs
Deployment model Hybrid Hybrid
Concurrent fax channels Not checked yet Not checked yet
Our review
Pros
  • Supports on-premises, hybrid, and private-cloud deployment
  • Connects fax workflows with healthcare, ERP, CRM, and collaboration systems
  • Adds routing, analytics, audit trails, APIs, and AI-assisted processing
  • Supports email, print, file-based, and scripting fax workflows
  • Routes faxes to mailboxes, printers, folders, servers, and cloud storage
  • Combines SIP/T.38 boardless faxing with fax board and telephony hardware support
Cons
  • Paid product with sales-led purchasing
  • Feature and channel capacity vary by edition and configuration
  • May exceed the needs of organizations with simple fax requirements
  • Pricing requires a sales conversation
  • Documented platform coverage centers on Windows and API access
  • Its broad feature set may exceed simple faxing requirements
Our verdict

OpenText Fax, formerly RightFax, is enterprise fax server software for sending, receiving, tracking, and managing digital faxes. It is designed for document-intensive organizations, including healthcare, finance, government, and legal…

Read the review →

FaxFacts is business fax server software from Copia International for organizations that need networked fax sending and receiving across workstations, servers, email, and business applications. It supports Windows workstation or server…

Read the review →
  1. OpenText Fax (RightFax)Fax Server Software 9.4Paid
  2. FaxFactsFax Server Software 8.4Pricing on request

Strengths and trade-offs

  • OpenText Fax (RightFax) — where it wins

    • Supports on-premises, hybrid, and private-cloud deployment
    • Connects fax workflows with healthcare, ERP, CRM, and collaboration systems
    • Adds routing, analytics, audit trails, APIs, and AI-assisted processing

    Where it doesn't

    • Paid product with sales-led purchasing
    • Feature and channel capacity vary by edition and configuration
    • May exceed the needs of organizations with simple fax requirements

  • FaxFacts — where it wins

    • Supports email, print, file-based, and scripting fax workflows
    • Routes faxes to mailboxes, printers, folders, servers, and cloud storage
    • Combines SIP/T.38 boardless faxing with fax board and telephony hardware support

    Where it doesn't

    • Pricing requires a sales conversation
    • Documented platform coverage centers on Windows and API access
    • Its broad feature set may exceed simple faxing requirements

More comparisons

All fax server software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update