OpenText Fax (RightFax) vs HylaFAX Enterprise

OFOpenText Fax (RightFax)9.4Visit HylaFAX Enterprise8.7Visit

Higher score OF OpenText Fax (RightFax) #1 in Fax Server Software 9.4/10 Paid ✓ 4 of 4 features Visit OpenText

vs

HylaFAX Enterprise #4 in Fax Server Software 8.7/10 30-day trial Free trial✓ 4 of 4 features Visit iFAX Solutions

• OpenText Fax (RightFax) fits best

  Large enterprises needing broad fax automation

• HylaFAX Enterprise fits best

  Large deployments requiring HA and broad APIs

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	OFOpenText Fax (RightFax) 9.4/10 Visit ↗	HylaFAX Enterprise 8.7/10 Visit ↗
At a glance
Editor score	9.4	8.7
Ranking	#1 in Fax Server Software	#4 in Fax Server Software
Best for	Large enterprises needing broad fax automation	Large deployments requiring HA and broad APIs
Pricing model	Paid	Paid
Starting price	—	$1,599 one-time
Free plan	—	—
Free trial	—	30 days
Deployment	Cloud, Self-hosted, Desktop, Mobile	Cloud, Self-hosted
Platforms	Web, iOS, Android, Windows	Web, Windows, macOS, Linux
Support	Email, Phone, Tickets, Community, Docs · 24/7	Email, Phone, Docs · 24/7
Integrations	1,000+ integrations	8 integrations
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features OpenText Fax (RightFax) 4/4 · HylaFAX Enterprise 4/4
Modem or gateway support	✓	✓
Fax routing rules	✓	✓
Email fax workflow	✓	✓
Searchable fax archive	✓	✓
Specs
Deployment model	Hybrid	Hybrid
Concurrent fax channels	Not checked yet	2 channels
Our review
Pros	Supports on-premises, hybrid, and private-cloud deployment Connects fax workflows with healthcare, ERP, CRM, and collaboration systems Adds routing, analytics, audit trails, APIs, and AI-assisted processing	Clustering, high availability, and virtualization support Broad routing, desktop faxing, APIs, SDKs, and SAP connectivity Unlimited users included with the Base Server license
Cons	Paid product with sales-led purchasing Feature and channel capacity vary by edition and configuration May exceed the needs of organizations with simple fax requirements	Base Server licensing starts at $1,599 one-time per server Additional T.38/FoIP channels cost $500 each No free plan; the Base Server includes two channels
Our verdict	OpenText Fax, formerly RightFax, is enterprise fax server software for sending, receiving, tracking, and managing digital faxes. It is designed for document-intensive organizations, including healthcare, finance, government, and legal… Read the review →	HylaFAX Enterprise is commercial fax server software from iFAX Solutions for enterprise and high-volume fax environments. It supports physical servers, virtual machines, and an AWS appliance, giving organizations several deployment paths.… Read the review →

Strengths and trade-offs

• OpenText Fax (RightFax) — where it wins

  • Supports on-premises, hybrid, and private-cloud deployment
  • Connects fax workflows with healthcare, ERP, CRM, and collaboration systems
  • Adds routing, analytics, audit trails, APIs, and AI-assisted processing

  Where it doesn't

  • Paid product with sales-led purchasing
  • Feature and channel capacity vary by edition and configuration
  • May exceed the needs of organizations with simple fax requirements

• HylaFAX Enterprise — where it wins

  • Clustering, high availability, and virtualization support
  • Broad routing, desktop faxing, APIs, SDKs, and SAP connectivity
  • Unlimited users included with the Base Server license

  Where it doesn't

  • Base Server licensing starts at $1,599 one-time per server
  • Additional T.38/FoIP channels cost $500 each
  • No free plan; the Base Server includes two channels

• OFOpenText Fax (RightFax)9.4/10 · Paid

  A deployment-flexible fax platform for complex, regulated document workflows.

  Visit OpenTextFull verdict →
• HylaFAX Enterprise8.7/10 · 30-day trial

  A feature-rich fax server for large deployments, with substantial licensing and channel costs.

  Visit iFAX SolutionsFull verdict →