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Head-to-head · In App Messaging

OneSignal vs Gainsight PX

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score OneSignal #2 in In App Messaging 8.7/10 Free plan Free plan✓ 0 of 4 features Visit OneSignal
Gainsight PX #8 in In App Messaging 7.7/10 Pricing on request ✓ 0 of 4 features Visit Gainsight PX

OneSignal leads on 1 check, Gainsight PX on 0, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOneSignal · 8.7/10
  • Free planonly OneSignal

OneSignal scores higher on our rubric for in app messaging: 8.7 against 7.7 out of 10; our editors rank them #2 and #8.

OneSignal offers free plan; Gainsight PX doesn't.

OneSignal is the better fit for teams wanting affordable mobile and web messaging. Gainsight PX is the better fit for teams linking in-app engagement to adoption analytics.

  • OneSignal fits best

    Teams wanting affordable mobile and web messaging

  • Gainsight PX fits best

    Teams linking in-app engagement to adoption analytics

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Side by side

Feature OneSignal 8.7/10 Visit ↗ Gainsight PX 7.7/10 Visit ↗
At a glance
Editor score 8.7 7.7
Ranking #2 in In App Messaging #8 in In App Messaging
Best for Teams wanting affordable mobile and web messaging Teams linking in-app engagement to adoption analytics
Pricing model Free plan + paid Paid
Starting price $19/mo —
Free plan ✓ (best) —
Free trial — —
Deployment Cloud, Mobile, Browser extension Cloud, Mobile, Desktop
Platforms Web, Windows, macOS, iOS, Android, Chrome extension Web, Windows, iOS, Android
Support Email, Live chat, Docs · 24/7 Docs, Email
Compliance SOC 2, ISO 27001, GDPR, HIPAA, 2FA SOC 2, GDPR, SSO/SAML
Integrations 30+ integrations 19 integrations
Built for Solo, Small business, Mid-market, Enterprise Mid-market, Enterprise
Features OneSignal 0/4 · Gainsight PX 0/4
Behavioral targeting Not checked yet Not checked yet
Mobile app support Not checked yet Not checked yet
Event tracking Not checked yet Not checked yet
Localization Not checked yet Not checked yet
Specs
Message formats Not checked yet Not checked yet
Audience limit Not checked yet Not checked yet
Our review
Pros
  • Combines in-app, push, email, SMS/RCS, and web messaging
  • Visual Journeys support behavioral triggers and personalization
  • Free plan plus a $19 monthly Growth entry tier
  • Combines guides, walkthroughs, contextual engagements, and surveys
  • Analyzes product usage, feature adoption, and retention
  • Supports web, mobile, and desktop products
Cons
  • Free mobile messaging is limited to 1,000 monthly active users
  • Growth adds usage-based charges for mobile and web push
  • Professional and Enterprise require custom annual pricing
  • Paid Product Experience pricing requires contacting sales
  • No free plan is listed; the trial duration is not published
  • Campaign experimentation is not listed among its features
Our verdict

OneSignal is a cloud-based customer engagement platform for app developers, marketers, and businesses managing mobile and web messaging. It combines in-app messaging with mobile and web push, email, SMS/RCS, Live Activities, audience…

Read the review →

Gainsight PX brings product analytics and in-app engagement into one platform for SaaS product, customer success, and growth teams. It is aimed at organizations seeking to understand user behavior and support adoption through contextual…

Read the review →
  1. OneSignalIn App Messaging 8.7Free plan
  2. Gainsight PXIn App Messaging 7.7Pricing on request

Strengths and trade-offs

  • OneSignal — where it wins

    • Combines in-app, push, email, SMS/RCS, and web messaging
    • Visual Journeys support behavioral triggers and personalization
    • Free plan plus a $19 monthly Growth entry tier

    Where it doesn't

    • Free mobile messaging is limited to 1,000 monthly active users
    • Growth adds usage-based charges for mobile and web push
    • Professional and Enterprise require custom annual pricing

  • Gainsight PX — where it wins

    • Combines guides, walkthroughs, contextual engagements, and surveys
    • Analyzes product usage, feature adoption, and retention
    • Supports web, mobile, and desktop products

    Where it doesn't

    • Paid Product Experience pricing requires contacting sales
    • No free plan is listed; the trial duration is not published
    • Campaign experimentation is not listed among its features

More comparisons

All in app messaging comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update