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Head-to-head · Grocery Delivery Apps

Ocado vs Coles Online

  • Updated Nov 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Ocado #3 in Grocery Delivery Apps 9.0/10 Free plan Free plan✓ 3 of 4 features Visit Ocado
Coles Online #7 in Grocery Delivery Apps 8.6/10 Free plan · 30-day trial Free planFree trial✓ 3 of 4 features Visit Coles Online

Ocado leads on 1 check, Coles Online on 0, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOcado · 9.0/10
  • Free planboth
  • Free trialonly Coles Online

Ocado scores higher on our rubric for grocery delivery apps: 9.0 against 8.6 out of 10; our editors rank them #3 and #7.

Ocado offers under-1-hour delivery; Coles Online doesn't.

Ocado is the better fit for shoppers wanting scheduled or rapid Ocado delivery. Coles Online is the better fit for coles shoppers choosing delivery or store pickup.

  • Ocado fits best

    Shoppers wanting scheduled or rapid Ocado delivery

  • Coles Online fits best

    Coles shoppers choosing delivery or store pickup

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Side by side

Feature Ocado 9.0/10 Visit ↗ Coles Online 8.6/10 Visit ↗
At a glance
Editor score 9.0 8.6
Ranking #3 in Grocery Delivery Apps #7 in Grocery Delivery Apps
Best for Shoppers wanting scheduled or rapid Ocado delivery Coles shoppers choosing delivery or store pickup
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial — 30 days
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone, Live chat Docs
Built for Solo, Small business Solo, Small business
Features Ocado 3/4 · Coles Online 3/4
Store pickup Not checked yet ✓ (best)
Same-day delivery ✓ ✓
Under-1-hour delivery ✓ (best) —
Scheduled windows ✓ ✓
Specs
Service model Supermarket Supermarket
Retailer or store count Not checked yet Not checked yet
Our review
Pros
  • Book home-delivery slots and track estimated arrival times in the app
  • Add items to an existing order and revisit products in Favourites
  • Zoom offers under-60-minute or later-same-day delivery in served areas
  • Choose delivery slots, including same-day options where available
  • Rapid delivery within two hours where available
  • Click & Collect, with rapid pickup at selected stores
Cons
  • Zoom delivery is limited to selected areas
  • Smart Pass is a paid membership for delivery-charge benefits
  • Delivery-charge benefits depend on eligible slots
  • Delivery availability and fees depend on location and time slot
  • Rapid delivery is not available everywhere
  • Rapid Click & Collect is limited to selected stores
Our verdict

Ocado is an online supermarket for shoppers ordering groceries and household products for home delivery. Its range includes M&S Food, Ocado Own Range and other brands. Customers can book a delivery slot and manage orders through the web,…

Read the review →

Coles Online brings the Coles supermarket range to its website and mobile apps, with grocery browsing and checkout followed by home delivery or Click & Collect. It suits shoppers who want to order from Coles and choose between delivery…

Read the review →
  1. OcadoGrocery Delivery Apps 9.0Free plan
  2. Coles OnlineGrocery Delivery Apps 8.6Free plan · 30-day trial

Strengths and trade-offs

  • Ocado — where it wins

    • Book home-delivery slots and track estimated arrival times in the app
    • Add items to an existing order and revisit products in Favourites
    • Zoom offers under-60-minute or later-same-day delivery in served areas

    Where it doesn't

    • Zoom delivery is limited to selected areas
    • Smart Pass is a paid membership for delivery-charge benefits
    • Delivery-charge benefits depend on eligible slots
  • Coles Online — where it wins

    • Choose delivery slots, including same-day options where available
    • Rapid delivery within two hours where available
    • Click & Collect, with rapid pickup at selected stores

    Where it doesn't

    • Delivery availability and fees depend on location and time slot
    • Rapid delivery is not available everywhere
    • Rapid Click & Collect is limited to selected stores
  • Ocado9.0/10 · Free plan

    Shop groceries for scheduled delivery, or choose Zoom in served areas for faster delivery.

    Visit OcadoFull verdict →
  • Coles Online8.6/10 · Free plan · 30-day trial

    A Coles grocery app with scheduled delivery, same-day options and store pickup.

    Visit Coles OnlineFull verdict →

Ocado vs Coles Online: questions

Which is better for grocery delivery apps, Ocado or Coles Online?

Ocado scores higher on our rubric for grocery delivery apps: 9.0 against 8.6 out of 10; our editors rank them #3 and #7.

How do Ocado and Coles Online compare?

Of the 5 checks we put side by side, Ocado leads on 1, Coles Online on none, and 4 are level. Under-1-hour delivery only on Ocado.

Do Ocado and Coles Online have a free plan?

Ocado: Yes. Coles Online: Yes.

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update